Vera, 12 Sep 2017I can't able to update my latest version samsung galaxy s5I'm unable to update to the latest security patch (August) either. This patcht is supposed to fix the bluetooth LE problem. I just keep getting can't connect. I tried updating using the computer and it says no update available even though I know there is. This just plain sucks. Right now I have my tracker connecting to an old iPhone each morning. I had a perfectly good working phone (even did that factory reset trying to fix bluetooth issue) and Samsung and Verizon mucked it up. Just put it back to the way it was before the July update.
I've lost the ability to switch between languages on my keyboard with a simple swipe.
The autocorrect on my phone is all messed up.
ie. When I type lock, it corrects it to lol.
The phone freezes out of nowhere all the time now, and it generally operates much slower.
This was a terrible update, and it will make me consider getting an iphone for my next purchase.
SInce Aug 2017 upgrade having blue tooth issues with one device. other device works fine. any ideas for fix?
Dtox, 14 Aug 2017I just fixed mine. Update Chrome app in google play. It fixes the small type.Help the last update on my samsung galaxy s5 screwed up my Garmin Vivofit 2. It's Frozen & won't pair. Garmin is aware of the issue. HOW DO I GET RID OF THE UPDATE? I UPDATED MY CHROME APP & THAT DIDN'T HELP
Dtox, 14 Aug 2017I just fixed mine. Update Chrome app in google play. It fixes the small type.Fixed it - thanks!
UpdatesBad, 17 Aug 2017Can't stay connected to WiFi since last update on my Samsung Galaxy S5 many images are not sho... moreI have lost alot of money due to.recent upgrade. I game.on my.phone aND since the last upgrade I have freeze and connectivity issues while gaming. This is a major problem for me as I've lost 1.9 billion troops because my phone froze when I was attacked!! I'm pissed off, would.like to revert back.to last version!!!
Vicdov, 14 Aug 2017Thank you thank you thank you!! I have tried everything for 4 days. Finally went to Verizon ... moreCan't stay connected to WiFi since last update on my Samsung Galaxy S5 many images are not showing up correctly lots of phone problems not happy at all I wish I did not allow the update Help my phone is making me stressed out now...
Dtox, 14 Aug 2017I just fixed mine. Update Chrome app in google play. It fixes the small type.Thank you thank you thank you!! I have tried everything for 4 days. Finally went to Verizon and NO help as usual. Call samsung helpline NO help at all!! This worked perfectly!!
Anonymous, 13 Aug 2017I entirely agree. I am partially sighted and this latest forced update has rendered the phone ... moreI figured it out!! Update your Chrome app from google play. It fixes the type size.
I entirely agree. I am partially sighted and this latest forced update has rendered the phone almost unusable for me. Is there a way to undo the upgrade?
My newest forced Samsung software update (August 2017) has totally screwed up my phone....many websites now show the product description and information so damn tiny that it cannot be seen...can't zoom in...can't read prices or information. It happens on amazon, walmart, sears, and other sites just to name a few!
About 4 months ago my Samsung s5 battery was draining power out of the ordinary, I took my phone in to my local Telstra shop in Broome I was given a replacement S5 with all my date transfered across using smartswitch the phone went off for repair and a week later they sent me a new phone. Just 5 weeks ago I did the recommended Samsung software upgrade and my phone got very hot and just had the Samsung logo pulsing in and out until it completely died. I am a volunteer for an emergency service and I have been without that phone until today whilst it was sent to Samsung for repair. Meanwhile Telstra loaned me a phone which has been just about useless with no contacts and unable to even send a simple text message. The phone was flat when I picked it up the battery not having been charged whilst it was sitting in the Telstra shop all that time. I brought it home plugged it in and it got hot and the Samsung logo waved in and out for a while before it completely died. I am now completely without a phone and have been on to Telstra complaints. Who suggest I cancel my plan with them and pay for the remainder of my phone and get this they will waive my cancellation fee. I am on a two year plan and they have had over $2000 already and they have the nerve to say this. The Telstra shop have not been very helpful, I have been in to see them over and again, I have rang them, I have been on the phone to Samsung and now this. I am totally disgusted with Telstra trying to sell me another phone and a plan costing more than what I already pay. Telstra complaints tell me that the process has to be followed. I am back to the Telstra store tomorrow no doubt so that they can send it off again for repair. Well I have had enough of pleasantries. Telstra and Samsung shame on you for all the people you have dupped and got more money from when you need to start standing up and being accountable, treating your customers with the service they deserve.
LisaB, 03 Jun 2017I took mine to the Samsung support centre today- they said they'd had 40 S5 phones back in the... moreSitting at Samsung store in Melbourne Central. Staff were great. Took phone to do a firmware download on my Galaxy s5. Telstra wanted to charge $300 even though it only affects phones with their SIM cards in it.
Firmware reset takes 15 minutes but you do lose everything which doesn't matter as i have factory reset it 3 times.