May this is Samsung's way of getting g you to upgrade to new phone??? I'll be going back to apple I'm very dissapointed after the up grade my S5 that I was happy with is now a completely useless with making phone calls or answering them anyone else have this?
Bilton Bear, 14 Jul 2016Cleared the cache, no joy. Back up and factory reset. Yeah right it didnt back up half my stuf... moreI have the same thing I left my no problem apple to this S5 and after update can't answer phone calls make them etc.. sent it back to where I bought still under warranty, they sent it back and said nothing wrong with it!!!!!!spent $100 on postage too! Hurry up with new soft ware or why can't I put it back to kit Kat?
Cleared the cache, no joy. Back up and factory reset. Yeah right it didnt back up half my stuff. Lost loads of stuff and the phone is still running like crap. What the hell have you done Samsung. I left apple for you. At this rate. Ill be going back. And i loved my phone prior to this pile of untested crap.
Disappointed is an understatement.
Bruce, 12 Jul 2016If anyone find out how to get our computer to recognize that there are pictures on your phone ... moreDon't you just wish... A) that they would thoroughly test on a few phones before release to public. (I wonder if the OS creators get frustrated on their own phones) B) that a few instructions (and a notification that help files are updated) were provided with the changes. C) This is the most important - STOP dumbing down everything. sheesh!
Okay rant is over. Onto my solution...
When you plug into PC via USB, a panel appears with options
Use USB for: O- Charging
O - File Transfer
O - Photo Transfer
O - Software installation
O - MIDI
I had trouble with Photo Transfer (but it's worth a try) so I used File Transfer. Under file transfer, I can see my Phone and my SD card so I can cut copy and paste at leisure.
Hope you find this helpful.
It has been hardly a week I had buyed Samsung J 5 phone
I am facing trouble during the videos are playing the audio is not working at all
Even while earphones are plugged in or not there is no volume which can be heard
I want my phone to be replaced asap !
My camera is not working at all, nor does skype. (Can't even open them.) Phone,galaxy5,freezes often, shuts down anytime and often,and drains battery.
What on earth happened? Bad update.
balwa, 13 Jul 2016 Last week my s5 started shutting down its self. First it was after a few minutes now its so f... moreSame here. My phone shuts down by itself constantly, camera has stopped working, and phone freezes at times.
Bruce, 12 Jul 2016If anyone find out how to get our computer to recognize that there are pictures on your phone ... moreI figured THIS problem out, but still can't figure out how to get rid of the "contacts stopped working" message....so I can't make calls!!!!
When I connect the USB, on the phone, swipe from the top down and tap a message that gives you the option to select from Transfer files, transfer media, etc. I had to select each one separately and search for pics and videos. One option allowed me to see saved pics, another option allowed me to see saved videos.
I solved the horrendous lag on my S5 after that "upgrade" to Lollipop 6.0.1! I wasn't experiencing any new battery or heating problems, but any typing would get stuck for minutes at a time, games would get stuck. Basically anything that required more than a few consecutive display touches. But now it's fine.
I was all set to revert to KitKat, but tried one last time to eliminate the eyeball icon by turning off "Smart Rotation" under Display/Screen Rotation. I'd already turned off Smart Stay, but that Smart Rotation Unclick solved my problem! Yahoo! My phone is back, and I didn't have to jump through all the hoops for the KitKat downgrade.
Last week my s5 started shutting down its self. First it was after a few minutes now its so frequent. Tried even to update to marshmallow still the same problem.
My blue tooth keeps disconnecting in my car as I'm driving! Not safe! And my phone just isn't working right on anything! Damn update! Help!
Contacts are messed up some missing, some now duplicated. Photos unattached to contacts. Battery draining. Phone looses connection to network randomly and battery drains while roaming. This update stinks, Don't do it! My galaxy 5 was fine b4. Verizon told me not their problem, lots of complaints about Samsung update
Guess I'll get an iPhone next time.
This sucks,about to buy an IPHONE!!!Keep loosing charge,reboots by itself..cannot add pics to fb...GRRRR!!!
This update is AWFUL. I have an S5 which I've always loved. I've always been able to go all day on one battery - I use ultra power saver when not using. Today I got 2 hours and 38 minutes off of a full battery with the 'power saver' on - and the power saver constantly turns itself off. I use my phone for calls and texting. I don't play games on it or anything else. Also - there is a red outline flickering all of the time and my wallpaper is not red. I have no idea what it is. I also get the 'xxx has stopped working' messaages frequently. I have deleted many apps and force-stopped other, but this is absolutely unacceptable. How could Samsung release something so terrible? On top of that, apps that used to work no longer work at all. I do not WANT to backup and reset the whole damn thing and should not have to.
If anyone find out how to get our computer to recognize that there are pictures on your phone when you hook it up through USB, please let me know. Ever since the update I can't use my phone for work pictures without emailing them from my phone.
I have had Samsung Galaxy's for years and never had an issue with an update until 7-1-16 when this herky jerky pos update forced itself onto my phone. Now talk to txt is a crap shoot. Typing is slow and jerky at best. Can't delete call logs. No pictures for tagged individuals in my contact list. Reboots on a regular basis all by its self. So many things to list and not enough energy to do it. Samsung I want my phone fixed