The reason I bought this phone was because of the battery. I work as a parcel carrier the battery would last me all day. I need it to look up addresses. I'm also delivering packages late at night. Since this update half ways thru my work day the battery is gone and that's without me using it. This is useless for me now. I also had to delete almost all my apps suddenly I had no space available.
During the last week of June 2016 my Samsung Galazy Ace II X GT.S7560M phone has gone from a battery life of 60 hours down to 12 hours ! I understand it did an O/S upgrade without my permission. And now, this phone has become useless. Responses are SO, SO, SLOWWW..... It takes the camera almost one minute to become functional. It takes my email 10 to 20 times as long to load. SAMSUNG, THIS IS DISGRACEFUL. You MUST IMMEDIATELY restore the old O/S. You can't field test your untested uprgrades on your users. Are you people amateurs? We have business' to run. If my phone doesn't 'magically' improve in the next few days I will NEVER support SAMSUNG again. I hope other users do the same. How can a company be so arrogant.
Same issues with S5...only 18 months old, struggling to get charge and when is charged loses battery rapidly! Very frustrating. I Googled the problem and someone had mentioned messenger so I looked in smart manager under battery and it showed fb messenger was using a lot of battery (100% in comparison to less than 10% for watsap etc) and I had only been on it once that morning so I've deleted the app and it's far better lasting. Still nowhere near right but huge difference. Worth a shot as it worked for me until Samsung sort these software glitches!! 😊
After the update, I can no longer mount my Samsung S5 on my Windows 10 computer. I used to be able to mount it just like a USB drive, but I no longer can do it.
Have never been able to get my phone to read my sd card, regardless of various techniques I have tried. Camera stopped working and phone freezes a lot since the last update. No longer have an option to uninstall latest update. Did an online chat with Samsung, and although the service rep was very helpful and nice, there is nothing they can do except have me send in my phone- which means it's gone for two weeks and I need it for work- plus since it's no longer under warranty, I'll be charged a fee for repairs. This latest update sucks and is causing all kinds of issues with my phone. I've done the reset, clearing the cache, removing the battery, soft resets, everything but a factory reset. I am very disappointed in this company that I can barely use a phone which is a 18 months old, smh. The patch they sent out a few days ago has not helped anything. My spouse has an S4 which is three years old and he does not have these issues.
Short of trying a factory reset, I've no other options. Samsung, you have GOT to do better than this for all of us. I'm guessing that nothing will happen because the Galaxy is one of the leading phones right now and Samsung knows they'll get the sales regardless...grrrr
The latest update is extremely bad. My calls are dropping, voice quality has altered, battery life is completely gone and phone keeps on freezing. Please fix it or I have to buy a different brand phone. Disappointed Samsung!
Ever since the June update my S5 has been going super slow. I'm not getting some texts and phone calls ( it goes right to voice mail or don't get them all together). The battery life is nill to none now and I have to make sure I keep my cord close or my battery will die. I'm due for an update in 6 months and was looking forward to getting the S7.... now I'm thinking differently because of this update.
PLEASE TELL ME HOW TO UNINSTALL THIS UPDATE OR FIX IT SAMSUNG!!
I really hate this update. My phone has never been the same and the battery life is a joke. The camera fails all the time, it looks and feels like I got the phone 10 years ago. Please fix it or let us revert back to the old version. Really disappointed, will not be upgrading to a Samsung in a hurry
Aggravated, 27 Jun 2016Since the June 2016 update on my Galaxy S5, I can no longer use my camera. Tried clearing th... moreMy camera totally died after June 2016 update. Being told if I want camera, I have to replace phone through insurance or upgrade. Of course, cost to me.
I hate this update! Nothing works anymore! I want it off! You're ruining your reputation! Fix it!
Just updated my Note 4 and now it won't charge...says 0 to 1%. Dead in the water.
What the..... my battery now lasts 4hrs max without even using it!?! Only good thing about the upgrade is its faster (when on) with new emojis.
Since updates have installed I find my phone is forever locking up and keeping myself from taking pictures, texting, sending messages, slowing down processes to many of my installed apps and draining my battery super fast! "Piece Of Crap"!
My phone has crashed COMPLETELY. It does not turn on and if it does it immediately freezes until i turn it off. Prior to this update my phone was working perfectly. After the update the first problem was in messaging. When i tried to txt, the keyboard would appear all over the screen and everything would freeze repeatedly. Things got worse from there quickly and now my phone is useless. I have probably lost all the pictures of my 9 month old. I feel cheated! I never wanted an update. I was happy with the phone I purchased. The exact same thing happened last time. I had the galaxy S3 and a few months before it came out there was an update that put so many bugs in my phone i was forced to buy the S5. I feel this is intentional. They want people to have to upgrade.
Since June update, battery used up at record speeds. Everything off overnight and fully charged, but dead by morning. My port died years ago and I use an external battery charger (no problems with that until now), and with about 3 hours of phone just on, it dies, and the external charger takes 6+ hours to charge battery. Thus, no phone at all for hours each day.
Since the June 2016 update on my Galaxy S5, I can no longer use my camera.
Tried clearing the cache, eyc, but nothing seems to work. Phone can't read my SD card either.
Since the update my S5 my camera is MUCH slower, it takes several minutes before I can start taking pictures or view my gallery. My phone also no longer recognizes when it's plugged into a computer :(
PLEASE REVERT!!!! My phone was amazing, now all I can think about is switching to a different option