Ever since I updated my S5 a month ago I have dropped calls, my Bluetooth won't connect and stay connected, the voice quality is horrible, the battery drains a lot faster, so basically my phone is worthless right now because I can't really use it except to check emails or text. Absolutely ridiculous!!! I love Samsung and have since my first phone. The only reason I'm sticking it out right now is because I hate the Iphones. My husband has the same phone and luckily I prevented him from downloading the stupid update so he could at least use his phone until you guys get this resolved which I hope is very soon!!!!!
Upgraded my S5 2 days ago, from kitkatv4.4.2 to lollipo v5.1.1, NO PROBLEMS what-so-ever.
Love the new look and improvements, still wondering why so many complaints. Just back up your files before the upgrade, unmount any sd cards to avoid losing pics or personal files.
Same problems after software upgrade. My S VIEW doesn't work anymore. When I open S VIEW cover nothing happens. Screen freeze. Come on Samsung I have been a loyal user for quite a few years but will be changing if not fixed
Update Sucks big time. Apps that worked before must now be erased and won't reinstall. Get internal error messages. Phone sucks now. Never buy samsung products. Go with real phones from now on. These must be kids writing their code, nursery school kids that is.
I am having all sorts of issues since the last up date on my S5, I've always loved my Samsung phones have since the S2, but this update has been a horror show! Battery dies half way through the day and suddenly today my phone decides that its going to be the year 2014 and I can't get it to change its mind, plus even though I'm connected to wifi, I have no internet access so none of my apps work! And I can't seem to find any help anywhere, I've taken out the battery the sim card, all I can think of is a factory reset, unless someone can help!
Getting rid of this phone. Will never buy a galaxy again. Going iPhone. What a horrific experience with new I requested update !!!!!
Computer says nothing on my phone, but phone maxed out in storage. Can't unload pictures.
I hate this update. Nothing good cane out of it...battery drains in a few hours even if you're not using the phone and everything is freezing!! Please fix this!!
Major major problems with new update..running background apps have quadrupled and battery life has become ridiculous. No matter how much i clean, its horrendous. I cant return to old is either..absolute pants samsung.
AnonD-554712, 30 Jun 2016After the update, I can no longer mount my Samsung S5 on my Windows 10 computer. I used to b... moreBecause of the update, every time you want to mount to your PC, you need to change the phone connection mode. If you plug your phone in using a USB port, do a pull down to get at your settings. You should see a message that says something like "USB Charging. Tap here for more options." If you tap on that message, you'll get a popup that gives you the option to transfer files or photos. I clicked on "File Transfer" and my phone was then mounted. Hope this helps!
samsung s5, 29 Jun 2016The latest update is extremely bad. My calls are dropping, voice quality has altered, battery ... moreMy S5 is basically unusable now. Every application freezes, and the seeing eye cannot be turned off.
The reason I bought this phone was because of the battery. I work as a parcel carrier the battery would last me all day. I need it to look up addresses. I'm also delivering packages late at night. Since this update half ways thru my work day the battery is gone and that's without me using it. This is useless for me now. I also had to delete almost all my apps suddenly I had no space available.
During the last week of June 2016 my Samsung Galazy Ace II X GT.S7560M phone has gone from a battery life of 60 hours down to 12 hours ! I understand it did an O/S upgrade without my permission. And now, this phone has become useless. Responses are SO, SO, SLOWWW..... It takes the camera almost one minute to become functional. It takes my email 10 to 20 times as long to load. SAMSUNG, THIS IS DISGRACEFUL. You MUST IMMEDIATELY restore the old O/S. You can't field test your untested uprgrades on your users. Are you people amateurs? We have business' to run. If my phone doesn't 'magically' improve in the next few days I will NEVER support SAMSUNG again. I hope other users do the same. How can a company be so arrogant.
Same issues with S5...only 18 months old, struggling to get charge and when is charged loses battery rapidly! Very frustrating. I Googled the problem and someone had mentioned messenger so I looked in smart manager under battery and it showed fb messenger was using a lot of battery (100% in comparison to less than 10% for watsap etc) and I had only been on it once that morning so I've deleted the app and it's far better lasting. Still nowhere near right but huge difference. Worth a shot as it worked for me until Samsung sort these software glitches!! 😊
After the update, I can no longer mount my Samsung S5 on my Windows 10 computer. I used to be able to mount it just like a USB drive, but I no longer can do it.
Have never been able to get my phone to read my sd card, regardless of various techniques I have tried. Camera stopped working and phone freezes a lot since the last update. No longer have an option to uninstall latest update. Did an online chat with Samsung, and although the service rep was very helpful and nice, there is nothing they can do except have me send in my phone- which means it's gone for two weeks and I need it for work- plus since it's no longer under warranty, I'll be charged a fee for repairs. This latest update sucks and is causing all kinds of issues with my phone. I've done the reset, clearing the cache, removing the battery, soft resets, everything but a factory reset. I am very disappointed in this company that I can barely use a phone which is a 18 months old, smh. The patch they sent out a few days ago has not helped anything. My spouse has an S4 which is three years old and he does not have these issues.
Short of trying a factory reset, I've no other options. Samsung, you have GOT to do better than this for all of us. I'm guessing that nothing will happen because the Galaxy is one of the leading phones right now and Samsung knows they'll get the sales regardless...grrrr
The latest update is extremely bad. My calls are dropping, voice quality has altered, battery life is completely gone and phone keeps on freezing. Please fix it or I have to buy a different brand phone. Disappointed Samsung!
Ever since the June update my S5 has been going super slow. I'm not getting some texts and phone calls ( it goes right to voice mail or don't get them all together). The battery life is nill to none now and I have to make sure I keep my cord close or my battery will die. I'm due for an update in 6 months and was looking forward to getting the S7.... now I'm thinking differently because of this update.
PLEASE TELL ME HOW TO UNINSTALL THIS UPDATE OR FIX IT SAMSUNG!!
I really hate this update. My phone has never been the same and the battery life is a joke. The camera fails all the time, it looks and feels like I got the phone 10 years ago. Please fix it or let us revert back to the old version. Really disappointed, will not be upgrading to a Samsung in a hurry