I had an issue with not being able to access my files after the update. I contacted Samsung tech support via Chat and he had me load a share program to access my phone and check the update. I turns out that the default after update on USB selects charging and you manually update it to File transfer. Swipe top of screen down and then select USB charging middle that shows active. You can then update. For other help go here. http://www.samsung.com/us/support/search/espsearch.us?pageType=support&keyword=samsung+s5+update+issues
I also notice fast battery drain, camera and picture files seem a little out of order and it scrambled some of my contacts ringtones and contact pictures.... ugg
Yes! Draining battery and my contact names are not showing up in my message inbox. Please fix
Sorry samsung u can stick ur phone were the sun doesn't shine,absolute crap since the update,back to iPhone.
It's been about a week since the update, my phone is losing battery faster and faster. It takes forever for text to show up. When it does, it doubles words with no spaces at warp speed. I cracked my screen because I was so frustrated with this. You have cause alot of damage to a utility that everyone uses for businesses and organization. You should feel terrible that this was even an option for release to your customers. If this isn't fixed ASAP, there will be no choice but to boycott all future devices including home theater and appliances.
I will be contacting you in more ways, seems this is a brick wall and these comments will never reach your terrible development department.
I am unable to attach photos to messages, and there are some videos that I cannot play or view. Is this because of the update? Please help.
Samsung your crap................ ever thought of a POC... Proof of concept b4 you shag peoples phones up........ my phone keeps crashing
Same issue. Sd card keeps coming up and I have problems with the screen and have lost saved data.
Have samsung issued anything about this?
Since the update, the battery goes from 100% charge to 0% and shuts off in about 4 or 5 hours, even when I'm not using it! 64G SD Card is now "corrupted." Is it "Lollipop" because everyone who updates is a sucker?
I got issue with my Mic since new update, everytime I use my camera /switch back and front camera while video call on Facebook I lose my Mic. I have to restart my phone to get it going back to normal and it will repeat itself again if I use my camera, this impact my Mic even when call anyone from contact list. basically my Mic gets disabiled once I use my camera whether it's video call, photo or recording. any help is appreciated. thanx
OK Samsung you have a matter of days to fix this ridiculous update. Reeks of complete incompetence pushing out an upgrade with so much issues. Its convincing me to go back to iphone. Well cheesed off.
Wish I didn't get this update, I now can't even view photos because it's 'low on storage space' ... Really Samsung...fix this soon, it's ridiculous.
Last update worse ever phone freezes can't close apps battery life reduced keeps closing down and removing my music app please sort this out love samsung but makes me want to change
I thought it was just me with problems. Now I know better. I have a galaxy s5 and can no longer access any downloads in the my fIle app when I download music. I had Verizon send me a new phone but it looks like it was the latest update.
I have lost the peeking option on my notifications. All that shows up in my notification bar now is the app icon. While I'm in other apps and I receive a text message or email I can no longer see a preview of who it's from or part of the message. I have to get out of my screen and go into the app to see or pull down my notification bar to see. This is annoying!
Battery only last 4 hours at the most. Also drops calls after about 5 minutes consistantly. Phone just says "no signal" even if I have bars.
Am I the only one that hasn't been getting certain text messages since the update? Also my phone has beenough extremely slow in response time when trying to text or type. Phone is now slow in general.