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Samsung acknowledges Galaxy S5 Lollipop update issues Comments

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R
  • Rich
  • kqL
  • 08 Jun 2016

Updated S5 the other day. It has merged my contacts linking names and numbers in random fashion so I have no idea where the contact exists. You don't know there is a problem till you go to call someone and find out you called the wrong person or when you search for the person they no longer exists as the file was merged with another contact. Have been delinking as I find each problem.

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S
  • Samsung annoying
  • Yde
  • 08 Jun 2016

Since I updated a few days ago, when I use the Bluetooth in my car, it keeps dropping the call to the phone's speaker. So much for hands-free. This was never a problem with previous versions.

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S
  • Stalboerger
  • RsS
  • 08 Jun 2016

My phone lost everything. All my contacts, pictures, apps, everything gone. Restarted like it was a new phone. Do I have any hope to get any of it back?

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D
  • AnonD-546277
  • 86D
  • 08 Jun 2016

Had the same problem starting yesterday. Screen scrolled up and down then side to side so fast it made you dizzy to look at it. Then it would turn to snow and most of the was locked. It overheated so bad you could hardly handle it. Took it to Verizon, another lady standing there next to me had an S5 with similar problem. No fix - they had heard there was an update problem but didn't know much about it. AS I needed a phone I had to buy a new phone - hopefully Samsung gets this under control soon. Whatever the problem, it is not affecting the Samsun S7 as yet.

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D
  • AnonD-546152
  • 4%A
  • 07 Jun 2016

since the update, my keyboard force closes, buttons random push, and then random apps open. all my downloaded apps corrupted and now wont redownload. worst update ever

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A
  • Adrian
  • JEE
  • 07 Jun 2016

Tons of problems on s5 mini.. Email whatsapp and push huge battery drain, email not working on mobile data, overheatong eyc

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h
  • hmom
  • 0fw
  • 06 Jun 2016

My battery is dying in a few hours, my phone isn't downloading emails this sucks!

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S
  • Sue
  • IbG
  • 06 Jun 2016

If I send a picture now, it doesn't let me add text to it anymore. It automatically sends it, then I can add text.

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?
  • Anonymous
  • eh7
  • 06 Jun 2016

My Galaxy S5 cell phone is completely DEAD!! Updated a few days ago and the update killed it. Hoping my provider will have a solution when I bring it in.

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C
  • Cindy
  • j@Q
  • 06 Jun 2016

Joey, 05 Jun 2016Help please! Is there ANY way for me to revert to the older version? This update is draining ... moreI'm having the same battery problem. Have you found any fixes? I tried using the battery optimizer fix through my McAfee program but it did nothing. Wishing I had never installed this mess!

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M
  • MathTdeacher440
  • kq9
  • 05 Jun 2016

Kd, 03 Jun 2016Mine is the same. Keyboard pops up when locked. Have to guess where keys are to restart. Any i... moreMy Verizon Galaxy S5 has the same problem, were you able to get it fixed.

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?
  • Anonymous
  • qGw
  • 05 Jun 2016

Anonymous, 03 Jun 2016After update, the pattern lock screen appeared, which I haven't used in a year, used my old pa... moreDid you find a solution to this? I have one more attempt to get into my phone before it does a factory reset?

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L
  • LaraH
  • qLp
  • 05 Jun 2016

Can't access anything in my gallery after the update, my pc says the phone is working fine but when I open it is says this folder is empty. And I see there are no replies from Samsung on all of these issues, UPDATE FAIL!

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J
  • Joey
  • kxF
  • 05 Jun 2016

Help please! Is there ANY way for me to revert to the older version?
This update is draining my phone battery, unable to find ANY of my contacts, unable to send messages promptly.
So until they solve their problems (and I go back probably to the Iphones) I definitely need to revert to my old version. Guys this is my work phone and my life also. If by Monday I don't have access to my contact list then I am royally *u***d !!
Thanks for helping
Joey Carnarvon.

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r
  • ripped off
  • y%y
  • 05 Jun 2016

How long do i have to wait for my previous comment to be posted ?

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r
  • ripped off
  • y%y
  • 05 Jun 2016

It downloaded either by me swiping my screen and accidently downloaded or it downloaded without my permission. I was not on wifi and during may 2016 it stole $130 pre paid data ... everytime i did a top up to make contact with family and friends it sucked it up ... it affected messengers app. The download has reappeared again !

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D
  • AnonD-545260
  • qpk
  • 05 Jun 2016

my galaxy S5 updated the new OS and now does not recognize the charger? any solution"

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?
  • Anonymous
  • qi5
  • 05 Jun 2016

So mad new update won't let me into my play store. Keeps telling me my back up data is disabled, but I've done everything to fix it and it keep yelling me that. Update suck. Hate it.

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a
  • aldo
  • nvx
  • 05 Jun 2016

this is the first time i have samsung galaxy s5 and it will be my last time for sure couse it gives me lot of trouble

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M
  • MDSHAD
  • kka
  • 04 Jun 2016

I updated my phone, now i can't access my files via my PC !!! THIS IS A MAJOR PROBLEM! I'm not allowed to get the pictures off of my phone!!! I can not move apps to the SD card, It no longer gives me an option, so there goes my storage! any apps that I had on my SD card are no longer working... how the hell do I go back? yes, I'm thinking of changing my phone to something else.. this SUCKS SAMSUNG!

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