My phone lost everything. All my contacts, pictures, apps, everything gone. Restarted like it was a new phone. Do I have any hope to get any of it back?
Had the same problem starting yesterday. Screen scrolled up and down then side to side so fast it made you dizzy to look at it. Then it would turn to snow and most of the was locked. It overheated so bad you could hardly handle it. Took it to Verizon, another lady standing there next to me had an S5 with similar problem. No fix - they had heard there was an update problem but didn't know much about it. AS I needed a phone I had to buy a new phone - hopefully Samsung gets this under control soon. Whatever the problem, it is not affecting the Samsun S7 as yet.
since the update, my keyboard force closes, buttons random push, and then random apps open. all my downloaded apps corrupted and now wont redownload. worst update ever
Tons of problems on s5 mini.. Email whatsapp and push huge battery drain, email not working on mobile data, overheatong eyc
My battery is dying in a few hours, my phone isn't downloading emails this sucks!
If I send a picture now, it doesn't let me add text to it anymore. It automatically sends it, then I can add text.
My Galaxy S5 cell phone is completely DEAD!! Updated a few days ago and the update killed it. Hoping my provider will have a solution when I bring it in.
Joey, 05 Jun 2016Help please! Is there ANY way for me to revert to the older version? This update is draining ... moreI'm having the same battery problem. Have you found any fixes? I tried using the battery optimizer fix through my McAfee program but it did nothing. Wishing I had never installed this mess!
Anonymous, 03 Jun 2016After update, the pattern lock screen appeared, which I haven't used in a year, used my old pa... moreDid you find a solution to this? I have one more attempt to get into my phone before it does a factory reset?
Can't access anything in my gallery after the update, my pc says the phone is working fine but when I open it is says this folder is empty. And I see there are no replies from Samsung on all of these issues, UPDATE FAIL!
Help please! Is there ANY way for me to revert to the older version?
This update is draining my phone battery, unable to find ANY of my contacts, unable to send messages promptly.
So until they solve their problems (and I go back probably to the Iphones) I definitely need to revert to my old version. Guys this is my work phone and my life also. If by Monday I don't have access to my contact list then I am royally *u***d !!
Thanks for helping
It downloaded either by me swiping my screen and accidently downloaded or it downloaded without my permission. I was not on wifi and during may 2016 it stole $130 pre paid data ... everytime i did a top up to make contact with family and friends it sucked it up ... it affected messengers app. The download has reappeared again !
my galaxy S5 updated the new OS and now does not recognize the charger? any solution"
So mad new update won't let me into my play store. Keeps telling me my back up data is disabled, but I've done everything to fix it and it keep yelling me that. Update suck. Hate it.
this is the first time i have samsung galaxy s5 and it will be my last time for sure couse it gives me lot of trouble
I updated my phone, now i can't access my files via my PC !!! THIS IS A MAJOR PROBLEM! I'm not allowed to get the pictures off of my phone!!! I can not move apps to the SD card, It no longer gives me an option, so there goes my storage! any apps that I had on my SD card are no longer working... how the hell do I go back? yes, I'm thinking of changing my phone to something else.. this SUCKS SAMSUNG!
Anonymous, 03 Jun 2016After update, the pattern lock screen appeared, which I haven't used in a year, used my old pa... moreWe had this same problem with my husbands phone. We didn't enter password because we don't want to get locked out. He never had a pattern code, and now he can't get into his phone. Pretty angry with Verizon