Horrible, phone is slow, It locks up when I try to view my pictures, it won't even load them all prior to locking up. Why would they send out an update like this ??? There are numerous other issues posted from other users. Is their Engineering Department stupid ??? Did they maybe think to test it before they released it to millions of users? ??? WTF ??? Time to clean house in the Engineering and Quality control Department Ya Think ??? This is so basic wow what a bunch of incompetent people !!!!
Decided stupidly to accept update from SAMSUNG !!!! on my s 5 mini that was working perfectly well . Now instead of a phone all I have is a useless piece of metal and plastic that is constantly caught in a loop with screen saying Android is starting optimising app 1 of 199 then switches off and starts again....Samsung really you need to fix this issue NOW !!! this is not good enough definitely will be the last Samsung product I will buy at least APPLE can update their product with rendering them completely useless..
This new update is garbage. Big mistake to allow my phone to update! NOT HAPPY AT ALL!
I am constantly restarting my phone now because it is slow and freezes. When I am texting someone the keyboard will no activate right away - when is does it types every word in twice then I have to erase the message and try again. Also for some reason my keyboard stays up and open for 10 seconds when I exit text messaging with the home button.
All my favourite contacts are gone and will not appear again. Overall everything seems slower and it is very frustrating. This sucks!
Another one mini after update is without soft keys. Last two days im trying to fix my wife's phone but with no successes :-( Luckly we have my old HTC One x so she has a phone.
Im very disappointed with Samsung
Mine would not power on, so I called Samsung and spent the night troubleshooting also wiped out the phone and the tech gave up said call tomorrow. Called AT&T they said it was a Samsung bug, called Samsung again and they blamed AT&T so after a discussion they suggested I go to Best Buy to get it reloaded...Samsung rep at Best buy blamed my battery and used his to load the system...was going to buy his battery and then it went into a reboot loop again...he said the phone is bad get a new one...it is out of warranty. My AT&T coverage will cost almost as much as a different replacement BUT AT&T still thinks it is a software bug and I should wait for a patch...meanwhile I have no phone and not inclined to use Samsung again...had a Moto G for years with never a problem
Has anyone had bad service since the update. About 2 months ago I had great service with Verizon where I work but not I am lucky to get a bar or 2 if I go outside the office to make a call. I will see 4 bars when I turn on my phone but when I make the call it goes to 1 or 0 bars. I went to Verizon but of course they blamed it on the phone.
Where to even start with the new update! First of all my battery won't hold a long charge, I even got a second battery and even then new one wont hold a charge. My phone gets hot with or without a case i had to get a new phone and its gets hot. Second i had to delete some of the apps cause it says its not supported even tho the google play store says it supports the galaxy. When I'm on Facebook, Instagram, or snapchat i have to restart my phone when it freezes up or delete the app t
Wait a few mins (sometimes a day or two) the redownload the apps back up again. Please get it fix.
Since the update last night, it has shown that it is updating my contacts. incoming calls show a name etc, but I can not access my contacts to phone out. not even the log can be accessed!!!!!!!!!!
Why do I never learn .. updates generally cause a reduction in clean swift actions, dumb down and change icon images unnecessarily and only partly overwrite applications leaving chaos. My phone is now losing battery life at a faster rate, nearly burst into flames during update, and no facility has been noticeably improved whatsoever despite me being quite pleased with how I have deleted, reset & restored where necessary which took up most of today.
Since I ran the update facebook, yahoo, words, any app will not do the auto refresh. So I am not seeing up to date comments, post, emails or notifications. Sometimes the app will freeze to which I have clear them from the recent used app and they will work for a short amount of time but then freeze up again.
Why don't I learn not to install updates. Updates always seem to break something that worked before. I no longer can use my bank app and the Rsap link to my VW premium carphone kit has totally died. Judging by previous posts, there are other problems I am yet to find on the S5 Mini
After update a week ago - my S5 became as OLD stile analogue phone - Screen is black and you can use just soft keys to answer a call without knowing who is calling. Of course - you can do that only if you initially programmed those buttons for answer and end the call, if not - you can not even answer a call. Hope - phone will be repaired under warranty conditions.
I updated my phone yesterday and since doing so, i cannot view pictures or videos. They just appear as black images with an error sign in the middle. Does anyone know who to contact?
After I updated my s5 last night my phone is now a plastic paperweight. It was getting warm then turning off by itself. Now it won't do anything, won't turn on, not even a start screen. Just blackness, like the souls of the people that released this update.
Jerks! I have lost all the pictures I have been taking over several month for an important project, all because people obviously can't test the updates sufficiently before sending them out. This is ridiculous!
I too have had problems since the update. My contacts list is unrecognisable, i have also lost some very sentimental photos/videos of deceased loved ones which are unreplaceable. What have you done Samsung i an so disappointed in your service as a ling time customer, i doubt if i will ever recvomend you again
I can't even get in to my phone . Did update last not...was shocked as phone seemed to be boiling which has never happened before. Now it gives me a very brief window where it repeatedly asks me to change passwords...which I tried, I then finger swipe, then it closes. How do I use my phone...I am totally stuck now and have relatives from overseas here that I can't contact...help
Since my phone updated on 5/1/16 it is EXTREMELY hot and the battery drains quickly when I have nothing running. I have never had an issue before and now my phone can't be off of a charger for long. It is an Galaxy S6 phone. It got so hot today that I shut it off for fear that my phone would burn up. When I look at my battery usage it says that my screen is using 78% of my battery power???? How is that possible. The brightness isn't even 1/4th the way up. And the timeout is set to 1minute.