Mine would not power on, so I called Samsung and spent the night troubleshooting also wiped out the phone and the tech gave up said call tomorrow. Called AT&T they said it was a Samsung bug, called Samsung again and they blamed AT&T so after a discussion they suggested I go to Best Buy to get it reloaded...Samsung rep at Best buy blamed my battery and used his to load the system...was going to buy his battery and then it went into a reboot loop again...he said the phone is bad get a new one...it is out of warranty. My AT&T coverage will cost almost as much as a different replacement BUT AT&T still thinks it is a software bug and I should wait for a patch...meanwhile I have no phone and not inclined to use Samsung again...had a Moto G for years with never a problem
Has anyone had bad service since the update. About 2 months ago I had great service with Verizon where I work but not I am lucky to get a bar or 2 if I go outside the office to make a call. I will see 4 bars when I turn on my phone but when I make the call it goes to 1 or 0 bars. I went to Verizon but of course they blamed it on the phone.
Where to even start with the new update! First of all my battery won't hold a long charge, I even got a second battery and even then new one wont hold a charge. My phone gets hot with or without a case i had to get a new phone and its gets hot. Second i had to delete some of the apps cause it says its not supported even tho the google play store says it supports the galaxy. When I'm on Facebook, Instagram, or snapchat i have to restart my phone when it freezes up or delete the app t
Wait a few mins (sometimes a day or two) the redownload the apps back up again. Please get it fix.
Since the update last night, it has shown that it is updating my contacts. incoming calls show a name etc, but I can not access my contacts to phone out. not even the log can be accessed!!!!!!!!!!
Why do I never learn .. updates generally cause a reduction in clean swift actions, dumb down and change icon images unnecessarily and only partly overwrite applications leaving chaos. My phone is now losing battery life at a faster rate, nearly burst into flames during update, and no facility has been noticeably improved whatsoever despite me being quite pleased with how I have deleted, reset & restored where necessary which took up most of today.
Since I ran the update facebook, yahoo, words, any app will not do the auto refresh. So I am not seeing up to date comments, post, emails or notifications. Sometimes the app will freeze to which I have clear them from the recent used app and they will work for a short amount of time but then freeze up again.
Why don't I learn not to install updates. Updates always seem to break something that worked before. I no longer can use my bank app and the Rsap link to my VW premium carphone kit has totally died. Judging by previous posts, there are other problems I am yet to find on the S5 Mini
After update a week ago - my S5 became as OLD stile analogue phone - Screen is black and you can use just soft keys to answer a call without knowing who is calling. Of course - you can do that only if you initially programmed those buttons for answer and end the call, if not - you can not even answer a call. Hope - phone will be repaired under warranty conditions.
I updated my phone yesterday and since doing so, i cannot view pictures or videos. They just appear as black images with an error sign in the middle. Does anyone know who to contact?
After I updated my s5 last night my phone is now a plastic paperweight. It was getting warm then turning off by itself. Now it won't do anything, won't turn on, not even a start screen. Just blackness, like the souls of the people that released this update.
Jerks! I have lost all the pictures I have been taking over several month for an important project, all because people obviously can't test the updates sufficiently before sending them out. This is ridiculous!
I too have had problems since the update. My contacts list is unrecognisable, i have also lost some very sentimental photos/videos of deceased loved ones which are unreplaceable. What have you done Samsung i an so disappointed in your service as a ling time customer, i doubt if i will ever recvomend you again
I can't even get in to my phone . Did update last not...was shocked as phone seemed to be boiling which has never happened before. Now it gives me a very brief window where it repeatedly asks me to change passwords...which I tried, I then finger swipe, then it closes. How do I use my phone...I am totally stuck now and have relatives from overseas here that I can't contact...help
Since my phone updated on 5/1/16 it is EXTREMELY hot and the battery drains quickly when I have nothing running. I have never had an issue before and now my phone can't be off of a charger for long. It is an Galaxy S6 phone. It got so hot today that I shut it off for fear that my phone would burn up. When I look at my battery usage it says that my screen is using 78% of my battery power???? How is that possible. The brightness isn't even 1/4th the way up. And the timeout is set to 1minute.
New update on S5 MINI is utter bin fodder!!!! What on earth have you boys been doing in the Samsung lab? Thinking ways to ruin phones? Or is your huge corporate company just too rich that you feel you have to relieve some customers?
lifesgood83, 07 Mar 2016With my latest update to my S5; my sd card is nonreadable. I have to restart my phone in orde... moreA week after the update (battery life was cut in half during that time and the phone was very warm) my SD card died. It's fried and can't even be formatted again. Since then, battery life is back to normal, so I think there's a clear connection :-(
After I upgraded my S5 mini would always feel very warm in my pocket and battery life was cut in half. Then my SD card broke after about a week. It didn't just get corrupted, it is actually fried and cannot be read any more on a block-basis. At the same time battery life was restored to normal, so I think there's a clear connection between the upgrade, battery drain and frying of my high-end (Samsung PRO) SD card.
I'm rather pissed!
This update is terrific...Said Noone EVER!!!!please repair asap it won't update fb, it refuses to use the network, I swear it tells me it's fully updated one second and then I get random messages that say unable to update!! Fix this