This update is terrific...Said Noone EVER!!!!please repair asap it won't update fb, it refuses to use the network, I swear it tells me it us fully updated one second and then I get random messages that say unable to update!! Fix this
What on earth have you done Samsung! You have turned my phone into a paperweight since you have updated it to lollipop. There are so many issues the phone is now unusable. This needs sorting out immediately so I can get it back out the drawer I put it in the day after you updated it last week. I am now having to use my old xepria ray which now has marshmallow on it that runs quicker and smoother than my s5 mini lollipop.
My S5 mini which has always ben great is now crap after this update. Mega slow to do anything. Keep getting warnings that apps are slowing it down....rubbish.
I am having multiple problems after the 2016 update. Too many to list.
Since update 28-apr-16 my note 2 is now not screen mirroring on tv.
BuckeyeLady, 22 Apr 2016I have a game that I play daily with an out of town friend. The game won't load. I touch my sc... moreDear BuckeyeLady,
I too, am very angry as I've lost all my photos too!!!!! The entire SD card has been corrupted and will not read in the phone or on my PC. I just returned from a vacation and didn't have time to move my photos. Now they are gone!!! I'm sick about losing all my wonderful photos. Samsung owes me a re-do on my expensive vacation. This is the second time since owning my S5 that I have lost all photos. Many other issues with phone locking up, touch screen not responding to touch, running very slow, and fast battery drain. Samsung better get it together cause I think I'm now done with any new phones from them and future recommendations to my friends.
I can't access my email. I'm not receiving texts. Can't save my ringtone or vibration settings. Phone is running SO slowly. This is AGGRAVATING. Stop with these raggedy updates. You're trying to fix something that wasn't broken in the first place. Ugh.
Since the update there have been several issues. When getting an incoming call I often don't have access to my number pad or any buttons, it just shows "incoming call" even though the call is answered and conversation has started. Which means I can't dial a number to answer an automated call, I can't put it on speaker phone, and I also can't even hang up the call--I must let the other end hang up or restart my phone to terminate the call.
It has affected my "network connection" for email. I get error messages after I think an email has been sent, and my email often won't refresh to see new emails. It won't accept a fingerprint after restart so I have to enter my backup password, only while entering the screen times out and I have to start all over.
Since upgrade: Bluetooth sinc with car goes out constantly. Background with anoying ads, my VM had to be set up like it was a new account. Gallery messed up. Cannot send pictures ANYWHERE (email or text), Odd apps keep appearing and battery life cut in half. I'm not amused, Samsung. Restore or fix or you will lose me and many others
Since the most recent update, my Galaxy S5 keeps losing WiFi and won't connect to the Bluetooth system on my car. Both worked perfectly before.
Since the update my phone will shut off and reboot on it's on. This is really frustrating! Don't send me anymore darn updates!!!
This has done the same to me, all my photos I have taken recently and videos are storing with error messages. Also my battery is draining really quickly. Has anyone found a solution to undo an update please?
polly, 18 Apr 2016What a pain! Since the "update" I've had nothing but problems! Screen goes black and no matter... moreI have use Samsung for several years now before that HTC. I haven't Samsung S3 and have not installed the new lollipop update. I would suggest you check for another location to get help with your phone it sounds like customer service you're receiving is pathetic. Not all of them are so laxidasical about their clients service. Report the individual store when you find another one to go to. Good luck I hope they fix your issues soon.
They need to fix this problem ASAP!!! I have a note 5 and since this stupid update, I can't send picture messages nor could I Bluetooth my phone to my car.
This is my second samsung galaxy and the issue accure charger port always mess up.
polly, 18 Apr 2016What a pain! Since the "update" I've had nothing but problems! Screen goes black and no matter... morei have the that problem too so if you know how to fixed tell me cause i just bey the phone and it make me crazy and thnx
The upgrade killed my cell coverage in my home. When I do get a connection is I have to say my introduction twice because the receiving party doesn't hear my first sentence after answering. I have Verizon and a S6.