My phone did the update by itself, while I slept. Now my phone is all screwed up!!
Wont hold charge, apps installed that I don't want and can't disable!! What a mess!! Camera won't function properly. Very aggravated with Samsung. If I wanted to update, I would have done it myself. No thanks to you, my phone is useless. I'm due a new one soon, maybe its time to move to iPhone.
And in the meantime, my S7 is now junk!!!!
Intentional or not, they're "forcing" us to upgrade. After last night's update my Galaxy S5 is all but useless. Not only won't it take or hold much of a charge, but it displays unsolicited junk. Very annoying. Were they hacked?
They should be patching this as an emergency fix. Instead; they seem uninterested in doing anything for customers that have their 4 year old version.
They may think this will force all us S5 holdouts to upgrade but I'm inclined to abandon Samsung.
Anonymous, 24 Apr 2017Do not do the update ! My galaxy s5 worked fine until I did it. Now media doesn't work, phone ... moreAfter the update my phone would not ring nor did any notification work. This was because the Do Not Disturb was enabled after the update. I had to go in and turn it off.
I have a Galaxy Note 5 - and after this latest update, most, if not all my cables will not work as data transfer, only charging, and only from a regular plug, not the powered USB hub I have on my desk, which is how i used to back up my phone. Didn't have time to back up before this latest update forced itself on mu phone, and now I'm trying desperately not to overload my inbox with all the stuff that's supposed to be backed up, but isn't. HELP! I need to back up before I do a factory reset! The PC which used to recognize my phone, now doesn't recognize it at all.
Is there any way I can go back to the previous version? My phone worked pretty well on that one, and I would like to have a phone I can trust. I love my Note 5, and can't afford the Note 8, which isn't even out yet. This is so maddening.
Happy, 27 Apr 2017With the latest update gmail app doesnt even synch mailsI have been having the same problem. I have an app my phone recommended, "Tech Coach" , if you allow the app full permission on your phone, they can take remote access of your phone. I had tried everything I could find to try, that I was sure would do no damage. So I decided to use the app. She didn't even need access, through chat, she had me remove the account. I had seen the option, but the warning was a little leary making and I didn't wish to try without tech advice!
I must have updated my samsung s5 recently too cause it wont charge. Tried different plugs, cables, wires and nothing! It gets power and vibrates every 2 seconds when off showing the battery with the lighting bolt and thats it. Doesnt show it gets power when turned on. And the one time I really need a phone, it sucks
The update killed my battery as well, now it will not charge. When I reset it works fine then it updates and kills it again.
Received a "Software Update" from Samsung ( 19.95 MB I think ) for my S4 mini just now.
Pressed upgrade before I read this thread.
kernel 3.4.0-4470408 date: Thu Apr 23 2015
kernel 3.4.0-4470408 date: Fri Jan 13 2017
So, what changed?
Do not do the update ! My galaxy s5 worked fine until I did it. Now media doesn't work, phone doesn't ring, the list goes on and on. VERY FRUSTRATED!
updated this morning, now (same day) my s5 is draining power...not charging at all. I have spent 2 hours trying to fix diy by 1. turning off and rebooting several times 2. removing the battery 3. cleaning the port 4. trying different usb chords 5. toothpick to adjust the position of the port to make better connection 6. then spent an hour with my phone providers Tech (in store which took an hour to wait for my turn) for him to say " I have no f***ing idea, we will have to send it away" 7. Now as I try to download all of my precious info onto my pc, because the usb port is not working, i will have to say goodbye to my data very reluctantly.
My S5 is on struggle street. It can't stop over-processing - easily noticeable with the drain on the battery life and the overheating. It really struggles with any sort of location services - google maps take minutes to load, I have to wait 15mins for Uber to load properly... any other app with a location service (whatsapp, facebook) 'hangs' intermittently... so frustrating
Funny how all these issues coincided with the release of the S8...
My navigation is all messed up, and when I send a text, the recipient receives it 3 times...very annoying!!! Update stinks!
Why can't they just leave my phone alone.
I had the latest update (in the UK) on my S5 last week and it caused playback issues in all media players. I'd get random 'pause' in everything. It's an essential thing for me.
I made sure I'd set up full sync with Google (Some people don't like this but I'd do anything for my device to be working again). I used the Samsung 'Smart Switch' software on my PC to make a backup.
I did factory reset on the phone, which took ages, and then connected wi-fi again, and set-up my google account, and then left it for few hours. Just about all my apps were reinstalled ok. I then used 'Smart Switch' and that recovered only what was missing - which is good - and had to set up all my accounts and passwords again. Somewhere in this procedure I needed to set up my Samsung account again - for some reason, but it was important.
It was a lot of work - permissions for everything need to be granted again, but I'm pleased to say the device is now functioning as it was/should. This procedure worked for me, and I hope it helps others.
I do hope it doesn't happen again though!
oldtechie, 22 Mar 2017OS update issues with the S5 have hit the USA. First my phone started acting weird and it spi... moreI got the same problem, after 3 days the phone started to work nicely, what i did was, reset factory settings, clear cache and mount system pressing up vol + home button + power button, several times... good luck!
Same problem here too after the update my phone is just stalled with SAMSUNG flashing and the phone buzzing. Can,t get out of this loop.