Samsung acknowledges Galaxy S5 Lollipop update issues Comments
- JR
- jBu5
The new is update SUCKS! I hate how the favorites and contact list are different. It is neither easier or simpler to navigate the contacts, so what was the point of the change?!? Disappointed!
- oldtechie
- ExFk
OS update issues with the S5 have hit the USA. First my phone started acting weird and it spiked my SD memory card. I also found that it had change my security settings. About a week later I noticed my phone was doing an update. I picked it up after it was done only to find that my phone was dead ... sort of. The screen was black, but when I rebooted it I would get a discolored Samsung logo, then nothing. Tech support had me try to do a factory reset, but it wouldn't do that either. It was like part of the OS was running, but the command functions were dead. Luckily I have insurance on the phone and they replaced it.
- Shanalexis
- m5H@
Abl, 15 Feb 2017Auto typing no longer functioning. I have to manually capiralize at start of sentences, doubl... moreThis is happening to me as well. It keeps changing my words as well to things like ke grr i dont know how to fix it
- Anonymous
- j@Rk
Anonymous, 14 Mar 2017My Galaxy S5 is having weird audio issues in all of my different player apps (Amazon Music, Pl... moreMy sound is doing the wavering thing, too!! I'm so upset as I use my phone to listen to music constantly.
- Anonymous
- PMd$
Same here. Received the update on my S4 yesterday, and phone is a mess today. Among others it keeps telling me to restart because it can't find a SIMcard. Hmmm it's still in the same spot as yesterday... Now what do I do?
- Anonymous
- ku4M
My Galaxy S5 is having weird audio issues in all of my different player apps (Amazon Music, Player FM, etc). It'll start off normally, then it will do things like pause and start again every few seconds, or the volume will waiver up and down continuously. It's impossible to use my phone as a listening device, which sucks a lot because that's what I use it for several hours a day while I'm working.
- person
- T0}U
Van, 06 Feb 2017On 3/2/17, when updating the operating system, my tablet (Samsung TabS/Model: SM-T700) is stuc... morehey, I had the same problem with my s5 mini phone. I removed the battery, waited a while and put it back in. after several more minutes of the samsung logo it continued doing some update-stuff. I am now waiting and hoping for it to return to normal but at least it's doing something.
- Abl
- 4dki
Auto typing no longer functioning. I have to manually capiralize at start of sentences, double space at end of sentence does not insert period.
- kc
- jeqg
Fed up with my S4. ever Since Lollipop was installed for my AT&T Galaxy S4 (sept/oct 2016?)it spontaneously shuts off without regard to charge left. You can only do a couple of actions before this occurs. Might be 50%,might be 100%! Any reboot will fail unless you've plugged in the phone again...even with plenty of juice left! I've had it crash at 100%, reboot at 3%, immediately crash again and reboot back up at 95%! So I have a mobile phone that requires I be plugged in order to use.This seems clearly a SW issue 1)it does this regardless of charge level 2)charge level readings are clearly wonky 3) it gives no low power warning. But none of the updates so far have fixed the issue. Any leads from others ( I have talked to S5 users with similar issues.)
- PJ75
- 7EWq
I'm not certain what this "upgrade" was supposed to improve but it's done the opposite. I can no longer sign into anything google related ,my battery is basically useless as I have to be plugged in just to make a call & my settings don't stick (my display& sound settings reset with every reboot). We need an option to reset to before the "upgrade" if we dislike it.
- Chris
- qTR2
Phones I flashing, turning off randomly at low battery and losing power quickly after the last update
- Midgetmummsie
- mXNW
VGallan, 03 Feb 2017My phone (Samsung Galaxy S5 Neo) was just updated on Thursday (Feb. 2) morning at 6 AM. Was w... moreMy S4 mini is doing the same thing. It was fine before the update GRRRR
- Anonymous
- knPf
Sassy, 12 Jan 2017This latest update has caused me nothing but problems. Slow at loading and freezing. Fix it no... moreI'm having the same problem.
- Anonymous
- CAxb
My Phone is losing battery power pretty fast after last upgrade, any ideas how to get battery life back
- SavageMastery
- PPEe
New update makes my S5 screen flash and part scroll. Luckily im not epileptic, or id be one the floor for half the day.
- Van
- mFKL
VGallan, 03 Feb 2017My phone (Samsung Galaxy S5 Neo) was just updated on Thursday (Feb. 2) morning at 6 AM. Was w... moreOn 3/2/17, when updating the operating system, my tablet (Samsung TabS/Model: SM-T700) is stuck at Samsung logo screen(before updating, it worked well). I contacted Samsung support by live chat to report my problem. First, they asked me to turn it off. I followed their instructions but I can't. Then, they asked me to send it to service center to check the problem with the service fee is 65 USD (because my guarantee is expired). I told them I am willing to pay for the service fee in advance but if they find out that the problem comes from updating process (which is their problem), they have to refund me. Then they say NO. Furthermore, they told me that there is no reported issue with the update. I asked them for the contact of higher authority to discuss this problem but they give me the phone number of technical support. WTH Samsung is doing??? They are so big now, they don't need customers anymore???
- Anonymous
- cUmG
Since the update I can't open pictures in text messages, and my gallery won't open, either. It tells me to allow permissions for contacts/calendar/location and when I go to settings I get the message "Screen overlay detected". As far as I can tell, I've toggled off the screen overlay from the settings but I keep getting the same message......I'm beyond frustrated!
- Raymon
- BwZT
If it ain't broke don't try to fix it,my S5 has been pushing this update for some time and I haven't done so.Whenever there's an update problems always follows I leave well alone
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