CloseCall, 19 Nov 2016I have been an iphone user for a long time. This s5 is my first android phone and i learned fr... moreI haven't updated my phone and after reading the comments, I won't yet. However, there were similar issues after the last update, my battery ran hot all the time, phone cut off when I started my Bluetooth. Samsung fixed the problems eventually so don't get rid of your phone. I know that it is a pain when we depend upon our phones. Hang in there. My phone is 2 years old and I love it.
my phone is running and suddenly it is doing hang and restart after restarting it is not working and if i will do firmware it will start but camera sim and memory card slot is not working any one can help me
Unhappy Samsung 5, 11 Dec 2016I too had my Samsung 5 completely crash immediately after the system update at 5:00 pm on Dec ... moreI've had numerous problems which began after the most recent system update approximately the same time as yours. I've experienced significant problems both sending and receiving text messages. My phone also spontaneously reboots. I was told I might need a "software reflash."
My S5 started the flickering thing after the update, I thought it was from some damage to the phone,the battery would get hot. Received a new one from insurance after deductible. That one had the same issues flickering screen like it was possessed or something. Contacted insurance they sent a new one. My phones been asking me for days to update and I refuse to do so. This maybe my last Samsung ever.
I updated my Samsung 5 last Thursday. After the restart, it wouldn't load the software. Tried to do the repair option but would not load software enough to connect to my pc. Verizon techs worked on it for about 2 hours more--just off warrenty. Ended up getting a new phone--really s---!!!
Unhappy Samsung 5, 11 Dec 2016I too had my Samsung 5 completely crash immediately after the system update at 5:00 pm on Dec ... moreSamsung grand prime. I go to install it and when it gets to about %35 it just says error. My phone now randomly resets and apps will crash or flat out not work. Factory reset does nothing. I'm PISSED
Anonymous, 01 Dec 2016samsung s5 update has killed my phone.will not come back on completely dead.sent off for repai... moreI too had my Samsung 5 completely crash immediately after the system update at 5:00 pm on Dec 7, 2016. It could not communicate through mobile or wifi. It would shut down and start up on its own every few minutes. It started to overheat so I had to remove the batteries. I immediately took it to Verizon who trouble shooted. They asked me to call Samsung, who then asked me to take it to where I purchased it. They trouble shooted and tried a total system reinstall to no effect. In calling Samung they said it must be a problem with the physical phone not with the software download. I had just finished paying off the two year purchase two months ago and the warranty finished then too. Samsung said it was now not under warranty and they had no responsibility for this. This was a perfectly working phone until the system download. How many other people received a software bomb from Samsung???? Is this purposeful? This forced me to purchase a new phone - - - not a Samsung.
I bought my Galaxy s5 in July 2016. In Nov. It starting freezing. Followed instructions several times. Removed the battery etc. Continued to freeze. Finally went totally blank. Contacted Samsung who referred me to Straight Talk, my carrier. After much hassle they will replace my phone when they receive my broken phone and evaluate it. They are going to send me a refurbished phone of their choice. I did not buy a refurbished phone. I have in the mean time bought a Sky Samsung to use as my circumstances require a phone. I am denied participation in choosing a replacement phone. IT IS THEIR "PROCEDURE". Request to a credit voucher denied. It is their policy. My policy is to not deal with poor customer service. I will return their phones and not use their products.
alp , 20 Nov 2016i cant update mine s5 its runing 5.0 lollipop can someone help me out ?same issue here cant update my s5
Anonymous, 19 Nov 2016My wifi constantly dropping out now. Please help, Samsung.November security patch update will solve ur problem.
Pissed off, 28 Nov 2016Not only does wifi not work. It started overheating, thought it was as the battery so I bought... moresamsung s5 update has killed my phone.will not come back on completely dead.sent off for repair to samsung repair centre who have told me it is unrepairable.just finished paying for it after 2 years at thirty four pounds a month.WELL PISSED OFF.anyone else had this prob with update ?.
Anonymous, 27 Nov 2016My Samsung s5 has been acting up. I don't know why.. it flickers on low light and it's pretty ... moreIs it like a green flash ??? I have this problem and couldn't understand why it was happening
Not only does wifi not work. It started overheating, thought it was as the battery so I bought another one. Ya didn't help. Takes forever to charge and then loses its charge in literally 1 hr. It drops calls, doesn't send texts, constantly resets. I now have a peice of crap,target practice ,paper weight. It's good for nothing. Never had an iPhone but probably going to cross over to the dark side. I have had cell phones since 1989. But never an iPhone. Time for the change.
My Samsung s5 has been acting up. I don't know why.. it flickers on low light and it's pretty annoying.. Help!!
Dreamerartworx, 18 Nov 2016isn't that the reason why you keep backups? If these pics are so important, then why don't you... moreIt has nothing to do with your own pics, files, contacts etc.
The issue is to do with the update of the Android OS.
If I had the option again, I would have turned off updates out of the box.
Since the last update, my WiFi keeps dropping out, new contacts just disappear unless I save them to sd card, some important apps (property alarm & cctv) no longer work and the phone is just slow across the board now. I gave up my iPhone for this, and yes, at first it was good but these updates issues have destroyed my faith so I will be returning to iPhone!
I have been an iphone user for a long time. This s5 is my first android phone and i learned from previous iPhones u should never update without doing your research especially on older models. They will never get better.
The old saying still works today "if it aint broke, dont fix it"
Im running 6.0.1 and its working just fine. Sorry to hear everyone's problems.