As a result of this update I am getting rid of my Samsung and going to get an iPhone now- this is the last straw- phone is a useless piece of turd now- can't find anything- can't find the call forward - obviously Samsung thinks I have nothing better to do with my time than learn their new updated system- so basically they say screw you- we want our interface to seem cutting edge- too bad if it causes you inconvenience-- well I believe a whole lot of people feel the way I do that Samsung is missing the boat here- I'll vote with my actions - good bye Samsung- you lousy selfish bastards - Hello Apple - I am yours now- Samsung screwed me ( more than once)
Anonymous, 20 Jul 2017What a terrible update. Hate the new graphics, It just looks a mess! How can I roll back please?!You can't roll back. I have to wear my glasses every time I use my phone now....why they don't let you adjust colour scheme or how your phone works blows my mind..i am already looking to get a new phone as this obviously isn't a issue to samsung.
The last time they did this I downloaded a theme so my text messages were in white text with a black background but this time I downloaded the theme but now there is other parts of the phone I can't change or see. Very poor idea and very sad they don't consider explaing what will change if you update.
Last thing I noticed is that I can make calls from my phone with my hands free kit but now I can't receive calls ...not happy considering the kit cost over £100
This is the most ridiculous update ever. I can't understand why this can happen. We now have a settings scroll down that has no icons and the notifications bar looks like it is on basic mode. It can't even be changed by a new theme. PLEASE PLEASE PLEASE CHANGE IT BACK.
I have had 6 Samsung phones and having the s6 I have been pleased with it .but 20/07/17 I had a Software Update AND IT HAS COMPLETELY RUINED MY PERSONALISATION of My Phone .After this experience I will Not be Purchasing any more Samsung Phones or Electrical goods in the future NOKIA where are you!
What a terrible update. Hate the new graphics, It just looks a mess! How can I roll back please?!
After the new update my phone drops in and out of wifi and network coverage
It is pretty much unreliable as a phone any more, can we get this fixed please.
Switched to Samsung years ago because of the great support and product, seems this release one is not up to the grade.
Anonymous, 15 Jul 2017Marketing at it's finest!It sure is good marketing. They are doing a terrific job selling IPhones.
Sam, 19 Jul 2017I hate the new update too. As well as how crappy everything looks I also seem to be having iss... moreYes I did have problems. I posted a couple of times about it. Mine were only connected to free wi-fi sites. Instead of getting a sign in screen I would always get a message to connect to my browser to finish connection. Wish I could help but after about 3 weeks or so my wi-fi stared working normal again. I don't know why it quit and I don't know why it started back, but was thrilled that it did.
I hate the new update too. As well as how crappy everything looks I also seem to be having issues connecting to my Wi-Fi, I had no issue prior to the update but now it keeps telling me I'm not connected. Anyone else having similar issues?
The new UI is absolutely shit and clumsy at its best. The graphics are horrible and I wish I could roll back to the previous version...
Anonymous, 04 Jul 2017Is this Samsung's way of trying to get me to upgrade my phone? I was perfectly happy with my p... moreI have heard that this new update is suppose to emulate the looks of a Iphone. Well if I have to live with this, the next time I need or want a new phone, it will be a Iphone. I have only been using a smart phone for a little over a year so the Samsung galaxy S6 is my only experience which I loved until this update.
Anonymous, 08 Jul 2017Since the update both mine and my husband's text messages are messed up on our phones. Some me... moreWell it ain't just me. I hate to type over 1 or 2 lines as a text because it just disappears. I try closing all the screens to find it, but nope it isn't anywhere recoverable, it is gone. Very frustrating.
I start receiving Good morning, evening and night messages which require a swipe to eliminate. When the messages pop up, they are usually accompanied by a slide show of pictures. The good night pop up has additional options, to quiet your phone or skip. This started to occur after a recent update (2-3 weeks ago). Is anyone familiar with this and know how to disable it? Recently started to receive religious more, similar fashion, in the morning. There's typically one of each, good morning, religious in the morning, good evening and good night.
I have not installed the update. Are there any steps I can take to avoid it, or will it eventually be forced on me?
Still hating this update. The display and functions appears to have diversed back about 10 years in technology. Still can't connect to free wi-fi sites. Going to a town Friday that has a Samsung dealer, maybe they will help.
The update is garbage battery doesn't last half a day before charging, my WhatsApp messages don't come through I have to open the app to see of anyone's messaged me, please change back
I loathe this latest update! It looks cheap and nasty. The settings page looks like a boring shopping list. Please let us revert to what was pretty much perfect before.
HATE IT TOO!! In addition to agreeing with the comments from others, I had different languages for text input which disappeared with this update. Instructions in the User Manual were no use - the option referred to did not exist. Finally found a way to reinstate them - via DISPLAY settings ?? - but now can't find it again.
HATE IT! There was nothing wrong with the way it worked before. Change it BACK! Texting and messaging is a nightmare, i can't find anything in settings and the ability to NOT be able to change the color of the texting bubbles is awful, muted colors are SO hard to see.