Red74, 25 May 2017This update is horrendous, and every time I make a phone call there is a high pitched ringing ... moreDid you got the issue solved? Did they gave you a solution?
I am currently with the same issue...
izaya, 28 May 2017sad to hear all these feedbacks. an update should not be so much unstable. i did not update be... moreI received the update notice on my phone and my husband showed me his phone after he uploaded the new software, well I chose not to update and my phone automatically after like a day or two uploaded the new software on its own anyway. I was not happy about this at all. Now my phone is slow.
Elaine1000watts, 29 May 2017Wish I'd looked on here before downloading the update. My Samsung phone which worked perfectl... moreI thought it was only me but now i see this upgrade really slowed dwn everything. I hate it.
Absolutely shocking the new update I hate it we should be able to go back been a dedicated Samsung phone user for years but this update will make me move to the I phone as it has ruined my much loved phone
Agree with the comments, hate this update and hate my phone now. Its cheap looking and i cant even see the stupid yellow screen for the calculator. Did someone get paid to think up this crap.
My phone now wont charge consistantly. The text caliberation is terrible. Its super slow.
This latest update is a complete screw-up. First, it wouldn't register me on the network, making my phone useless. I got a new SIM card. Phone works but, I no longer get text/email notifications and when the phone rings, it only rings once. I have to hover over the phone. My Smartphone is suddenly Retarded. It seems as if Samsung is trying to put itself out of business. I want a new phone! I used to love Samsung but this is really testing my limits.
after latest update all sorts of things are worse
predictive text is even worse than before for changing perfectly good words
a few apps stopped working and others are being a pain in the arse starting up by themselves
Wish I'd looked on here before downloading the update. My Samsung phone which worked perfectly well before the download is now running really slowly, I am trying to upload photos to Facebook and 20 minutes later it still hasn't completed and the photo editor which was straightforward is now complicated and of poor quality. Why fix something that isn't broken Samsung ???
I used to love my phone before this latest update, and now I hate it, unfortunately. Crappy update changed everything, wish I could revert.
sad to hear all these feedbacks. an update should not be so much unstable. i did not update because i suspected something might go wrong.
Everyone here who hates this update......as almost everyone does will love this response i got from Samsung......WTF
Thank you for contacting Samsung Customer Care.
We apologize for any inconvenience you are experiencing with the new software update on your phone. We can relate and understand you were adapted with the previous user interface and having difficulty to access the phone with a new layout.
We would like to inform you that software updates are released to improve the phone's performance and deliver a better user experience. Few features and user interface are subjected to change after software update.
After thoroughly checking the information we observe, there are no known or reported issues with the new OS update with Samsung. Content posted on third party web-sites are always subject to opinion.
Below are few advantages of the new update:
- Better battery life thanks to the new-and-improved Doze Mode.
- Revamped notifications.
- Split-screen use.
- Better toggles.
- Quicker system updates.
- Data Saver.
We realize that you would like to revert the software update. Regrettably, it is not possible to revert the software update once it is downloaded on the phone.
I don't mind the new look, but ever since I did the update my phone just turns off by itself. Also it could have over 70% and turn itself off, then when I turn it back on the battery is 5%. It only doesn't turn itself off when I connect the charger. Every time someone rings me it Rings once and then turns off. Seeing as I'm not due an upgrade till November and it would cost me £120 to upgrade now I'm not very happy.
Absolutely hate the latest update. A number of key issues... when you unlock it opens up number keypad. Also the slide menu to access your settings you need to go one further step to adjust brightness. SUCH A CRAP UPDATE.
Samsung does not give a crap...or they would provide an option to revert back after this much negative feedback. Don't care about the look etc...I just want functionality back...nothing runs like it's did before this garbage was provided.
SO SAMSUNG.....if you are listening at all and care to keep me as a customer...revert back or I'm going back to iPhone....at least they seem to care about customer feedback on the product being provided to customers.