Since the most recent update my phone was working just fine intil01/03/17 @ 12 noon. It started off with callers not being able to hear me. After changing all my settings, going back to default, going into safe mode nothing worked; so today I broke down and did a factory reset... now I can't even hear other callers and they still can't hear me. I DON'T LIKE THIS UPDATE!!!
Anonymous, 21 Dec 2017I have had the same problem a 2 year old phone samsung galaxy S6 updated last night and I cann... moreI am having the same issue. Serious battery drain and having issues with all aps. Uploading pics is also a huge pain. How do I uninstall?
Jamies6, 31 Dec 2017Anybody find a battery problem with the latest update? I updated my phone yesterday the 30th o... moreI strongly dislike the latest update. My battery is constantly dying. Uploading pics to FB or other sites is not always successful and eats up resources while trying to upload the pic. How do I uninstall this update? Hate it.
Anybody find a battery problem with the latest update? I updated my phone yesterday the 30th of December 2017, then all of a sudden my phone won't fast charge???
I also have the xbox menu on the bottom 1/2 inch of my phone, it makes the bottom part of my phone completely useless. I have never played xbox, never play xbox don't intend to play xbox, to say I'm beyond angry that the company has just glitched my phone without my consent is an understatement. there are usually bugs and other things i don't like about updates, i detest updates, don't fix what aint broke in my opinion, but this is really bad.
Connie, 06 Dec 2017My Samsung Galaxy S6 went through an upgrade a few days ago, and now my phone is a hot mess to... moreOther last 2 updates my text messaging has permantly went to silent. I tried changing sounds, turning it off and on at one point I just got lucky and it started to work again. I wish I could give u more than that but I have no idea how it happened. Also my phone dies so quick. While I was sleeping it went from 75 percent to dead before I woke up while I wasn't using it.
So my phone ( it's an s6 edge) its a mess since 21st of December.
It doesn't download anything.
Doesn't load the emails.
The recent button stopped working....
I have reset my phone settings...
I haven't done factory reset yet....
Please give me some advice...
Since the prior update i have had serious battery draining issues and noticed it when i had my data on. When i turned off my data (when not using my phone, and on wireless charger, or just using phone for text/calling) it's fine, it was not draining (like when i originally bought the phone) but as soon as I turn on the data, go search Facebook, battle a game on Clash of Clans, forget playing Pokemon Go! It drained massively. Always have to carry a battery block/charger with me. I made sure my phone battery was at a 100% AND sitting on my wireless charger when doing the update. It just updated, I am able to access my apps without flaw. It still seems to be going through my battery fairly fast with the data on. SHUCKS!!!! Turn your data off, it will save your battery!!!
cobbjo, 15 Dec 2017Did mine this morning and phone is dead My phone is totally dead now... it won't respond to anything
Anonymous, 17 Dec 2017I'm in the same boat as everyone. Right after the new update, my phone freezes, restart by its... moreI have had the same problem a 2 year old phone samsung galaxy S6 updated last night and I cannot use any app as it just freezes and knocks off by itself! It is really really frustrating, has anyone found a way of fixing this problem?
Connie, 06 Dec 2017My Samsung Galaxy S6 went through an upgrade a few days ago, and now my phone is a hot mess to... moreConnie. I'm useless but in my latest update my WiFi symbol has disappeared. however I can help you with screen rotate my 9year old found it in the settings behind a symbol called portrait you tap it and auto rotate is there on all my internet searching not once did Samsung mention this.
my screen goes sun too you will have it set on auto brightness. Xbox can't help not had that one yet had to get my 11 year old son to uninstall peel remote aswell.
They dont make these things easy do they.
Since update 19.12.17 Battery drain. 92% to 61% in an hour. Phone was red hot when I got it out of my bag..oh I have the thing on where it won't light up in your bag and use power (can't remember what it's called) no reason to be that hot. Turned location off and cooled down but battery is still draining quickly
Anonymous, 17 Dec 2017I'm in the same boat as everyone. Right after the new update, my phone freezes, restart by its... moreI updated my S6 Edge yesterday with the update and all is fine. My phone is 2 years old and not a problem. When updating ur phone make sure it's over 60% battery and it's plugged in. Phone will go tru it's update for maybe 10 mins and turn itself off. U then turn on and unlock with PIN number then allow the rest of the update carry on for another 5 or 10 mins. Always give ur phone an hour updating. If u rush it or interrupt downloading update or installing u can mess it up
I'm in the same boat as everyone. Right after the new update, my phone freezes, restart by itself, or shut down by itself. My phone (galaxy s6) has not experience anything like this before the update. Im thinking that this is a Samsung Marketing Strategy. They purposely do this so we get new ones ans we cant sell the old ones because those will be useless. Im not gonna give up!!!
Updated software this morning on my S and the phone is dead. wont boot contacted Samsung did all the factory reset attempts but nothing worked for me. Collect mobile on Monday for repair
Seems my S6 is useless since the most recent update day by day, something else would start playing up until yesterday afternoon I hit the jackpot when it ALL went haywire.
Here's my problems...
Freezes, then it reboots itself, then when it starts up again the Samsung logo just dances around the screen. That used 50% battery power. Phone is Pretty hot now so it shuts itself down and the whole cycle starts over.
Did manage to do a backup and factory reset but it's still doing thd same thing.
Now what? Phone is useless. I feel Samsung should replace my 18mth d device..