I totally agree with the comments about the latest update from Samsung...AWFUL!! I want the old features back. I find nothing positive about the latest updates. There is not one feature worth the update
I absolutely agree!! I love having the favorites on my phone and on my text (The little bubble at the top for quick access as well as the frequently called numbers). WHY do you feel the need to make things "better" by taking away features we love?
OMG! I'm so disappointed with the new update on my galaxy s6 for sprint.It is horrible!!! It changed everyone my phone. I'M NOT HAPPY! MAKES ME WANT TO GET AN IPHONE!
AnonD-640536, 01 Feb 2017Think you are reading too much into this update issue..Perhaps you are just having bad luck...... moreReceived my current Samsung galaxy S6 September of 2015, after ordering it in April of 2015 & getting it replaced within the first week because it wouldn't even start up.
As far as I currently see it, they destroyed what was my lease of a cellphone with the update April 23, 2017.
In my opinion they've also broke the contract agreed upon, by changing this phones features.
The cellphone I agreed to lease for 2 years with option to buy, no longer exists.
Have you received the newest update?
My screens look awful.
The camera that I was so proud of, won't even go into 'pro' mode, (which IMO, was best thing about this phone).
When I finally realized how to get around on it, I went to open the pro setting of the camera, & it shut it down.
I tried at least 5 times.
So I tried all the stuff they do with the automatic responses...
Turned off the phone after doing a check for more updates.
Made sure that my Wifi was on.
Looked to see if I had a good WiFi connection while doing all corrections.
Checked again to see if all setting were proper.
Rebooted the cellphone again.
Checked for excellent Wifi while doing updates & then rebooted once more.
The one thing I didnt do, & Won't do without Tech support, is go into 'Safemode'. This isnt a computer.
With this update, the screens are now so hard to understand, everything was so nice before, why did you need to change all this ?
I had to "Lease" this phone with a option to purchase after, & my lease is almost up.
It now seems to be intentionally sabotaged.
I was needing a better phone in 2015, because they were pretty much phasing out my Galaxy S4 with the system upgrades that the S4 wasn't compatible with.
So I got a 2 year contract on the Galaxy S6.
The Galaxy S6 doesn't have the ability of removing the Battery or installing a SD Card, & because of that, I ordered the (very hard to get), 128 gig version.
I couldn't even get the colors offered for this phone, because of it being on back order so badly, & it had just been released!
I am also paying top dollar for it, because its the 128 gig, & now you have ruined it.
It keeps wanting to put everything into the Samsung cloud, my contacts my pictures, & everything else, I don't want that!
I also noticed that the Samsung Galaxy S6 back in April of 2016 it had a 'update', & was getting complaints, for a very long time, why didn't you correct it then?
My wife has a Galaxy S7, her recent update wasn't very painful compaired to mine, & the setup pages look the same, & her camera pro screen does work.
Why did you destroy my phone.
I've noticed your newest Galaxy allows the SD card (again).
I don't know how anyone can afford to buy the next version of cellphone that comes out each time, but I'm disabled, & unable to work, we can't afford new phones every year!
To the person I attached my comment too, you havent a clue at what has happened if you're making a response like that to another customer,quit being a troll !
BTW has anyone realized that on almost every page of these comments, there's a ad stating a new product is coming out replacing a product that is part of this update we're having problems with?
s6 just went to shit, running super slow and glitchy and now my mic doesnt work regular,speaker or video recording, dont know if it was the update, but it just happened now 7pm 4/22/2017, im thinking it was the update because I havent added anything new, or dropped it etc..., and it worked earlier today like a charm.
s6, 19 Apr 2017I as well hate the new update and want my phone back to the way it was.The last Samsung S6 update STINKS. Nothing seems to work well. I got a new update this morning. It is WORSE....
The white screen is awful, too hard on the eyes, font too small then if adjusted, too big. Favorites call screen is not the same. Where is my split screen? I can no longer use my split screen??? I can't delete a contact's call history in 2 steps, I now have to delete every call one by one. Half my contact pictures are gone. What the heck happened??? Awful.
What The Freaking Hell??? Updated my phone today and thought it would be better. But no. Battery draining even I am not using my phone. Have ti constantly charge my phone. Gallery font is freaking small and in a very dark colour in a dark background. I can barely see the fonts now. Everythung that changes basically sucks. Anyine having the same battery draining issue?
Not liking latest update to Galaxy S6. What I liked most about the phone was how user-friendly it was (and how NOT iPhone it was). Now, everything that was easy to find and use like favorites in Contacts & Call log, settings management and clear texting screen and easy keyboard are all awful. Texting screen and keyboard, which I use the most, are terrible: tiny text font, tiny icon pics, fuzzy/unclear background and borders all with one of the things I hate most about iPhones: a keyboard with eztra spaces between buttons and letters. I don't want to aim above or beside a letter to type it. Ugh. Maybe they'll listen and change it back.
So I guess this is a scam to force us to buy the 8 & 8+ huh? I refuse to go blind looking at this black & white screen. I don't like iPhones but now my Samsung is an impostor so I may as well get one since I'm due for an upgrade. I really loved Samsung. Never owned an iphone but totally thinking about joining the world of zombies!! This cartoon looking icon buttons- what the hell? The font is so small and now my storage is full --how?? I was asleep when this updated!!!! Samsung s6 is trash. I will be using my work phone until May and then go applehead!! Bye samsung.
I despise everything about this all white update; phone app is tiny font, calendar is obnoxious and takes multiple steps to create event, contact list is dreadful, on and on. You can't quickly access or view anything, you have to expand or drill down to access or do the most basic task. Hate, hate, hate, hate, hate it. According to Sprint, the only way to get previous software back would mean completely losing every bit of your data. My S6 is unusable now, I will be getting S8 and turning off automatic system updates.
Did the latest Galaxy S6 update last night and now I have no Contacts! When I go to Contacts it says it is updating them and then it closes. Anyone else experiencing this? Phone is basically useless right now.
I agree with everything ya'll are saying, I want my old stuff back. I'm wondering if a factory reset would get rid of this shit. I'm bout ready to try, but man i have all my picts on my phone.
Some moron needs to fix this frigging mess before i toss this phone across the room
Is the new software update version G925IDVU3EPD3/
6.0.1 android marshmallow better for your phone or have there been issues with it?
This is very bad version software update G925FXXU5EQCG.... confusing....
Hate everything you've done! Trying to go iPhone on us! Hate iPhones and now I have nearly the same thing! Hate the white I messanger....and drab color posts! Hate the frames around contact pictures making them smaller! Hate the key part change! Hate the little font! I could go on! Horrible mess!
I hate it! If I had wanted and Apple looking thing I would have gotten an iPhone! Damn it you changed the key pad smaller and I hate the drab messager colors. Why can't you leave it alone. Hate the frame around contact photos...finally found I could change that! Please, quit trying to go Apple on us! Most love their Galaxies, because they are Galaxy! My husband has an iphone...aways have to help him on it! I wouldn't have one...but this sucks now!