The manufacturer told me I can take my phone to best buy and have them flash back to before the new update. The new update has me my phone over heat, makes my phone over heat and wifi is broken. So fed up with Samsung
Latest Verizon update bricked my SG6 phone as well. At least I just happened to backup 3000+ pictures yesterday. I feel lucky. Back to my SG5 I guess. It was a better phone anyway.
Seems like if phone is working fine, it might be better to not risk updating it. I thought updates were to improve, not render useless cellphone as most of these reviews indicate. If I gamble and it hurts, rather than helps my phone, can I restore it's pre-update status?
My galaxy s6 active just finished updating after about 3p minutes and is extremely hot and laggy, was fine before the update.
Wi-Fi is broken on my S6. Immediately disconnects after connecting...
This latest "update" turned my S6 into a brick. Since it is over 12-months old, I am SOL. Gee thanks verizon.
Jamaine, 16 Dec 2016My phone is very laggyMine has been too!! Did it start doing it before or after the update?
My phone has had bad internet connection and Bluetooth doesn't work. Also, the battery is dying much faster and the phone seems to always be really hot. Love the phone but this last update I had I believe on the 6th is frustrating.
Samsung update Galaxy 6 is a mess, cannot answer my calls, phone rings, caller cannot hear me, how to get this fixed? Manufacturer causes obsolescence and distrust in their product. Need immediate resolution for repair.
My phone won't start,it only keeps rebooting.Factory reset also hasn't helped.
This issue started after I did the newest update last night.Please help.
This issue is getting onto my nerves
After the most recent update,the phone is a mess.It is constantly restarting,but not even reaching the homepage before it goes back to switching off.
The phone is heating up to some other level.
Is this issue going to fix anyway.If there is solution,Please help.
Can't access anything.
After the last update which, in my case, coincided with the Windows 10 update, I cant get a proper sync of my calendar. Entries are duplicated and triplicated, and the sync doesn't ever quite complete despite getting to 100% - a message comes up that says the sync could not be completed due to an error. It's getting rather irritating and I hope someone takes notice and fixes it.
After the last update, a couple days ago, my home button doesn't work anymore. Will there be a patch to fix it or is there a way i can do it?
Kelly, 25 Nov 2016Worst update ever!!! My phone restarts on its own. I'll be on 1 app and it will freeze and shu... moreSame thing is happening to me after the newest software update. I cant use my thumb print anymore bc it says thumb print scanner isn't working. I'll get on apps and they will freeze for like 5 seconds. It's ridiculous
For some reason, I cannot seem to unlock my Samsung Galaxy S6 Edge Plus device with my fingerprint anymore. It always asks for my secondary unlocking method even though it only said it would require it only after restarting or after 24 hours of inactivity. Not that big a problem but it is inconvenient.