Messages stopped working. Googled fixes. Nothing works. Soft reset, hard reset, turning SMS off and back on, partition clear, cache clear, att store customer service, att on line chat down, and on and on. NOTHING fixes it. We all function and depend on texting for work and family. This sucks. Does the factory reset work does anyone know?
My step dad and I both have the s6 and when they updated we were not getting text msgs all day. We tried turning our phones off and back on 4x and still nothing...I'm not able to call out and have also not been receiving calls..I had two voicemails and my phone didn't even ring..then wouldn't let me to the voicemail option to call and listen to them. My battery is dying so fast and has been so hot just sitting there while I'm not on it nor charging that I almost burnt myself picking it up and taking my case off!! I have paid way too much money for this phone and would like this fixed A.S.A.P!!!!
Please fix ASAP. After this last update, my phone is so hot, I had to take off my cover... Battery drain 1/4 way through the day. Please fix, please fix.
Since the latest uodate was added Friday morning, phone keeps freezing, overheating & turning off... battery drains too quickly...
Is there anyway to uninstalled the last uodate?? I want my phone back!!
Did the update yesterday ...WHAT A NIGHTMARE. Messaging app would shut down after opening, fingerprint security stopped working and unresponsive soft keys. I was on the phone with ATT tech support...nothing. Also on with Samsung tech support... who told me to watch a youtube video on how to wipe the cache partition......did that and got a screen that said "downloading" and stayed like that for 2 hours+ that I couldn't get out of. Went to the Samsung kiosk at Best Buy, the guy cleared the cache again. Ended up downloading a new default messaging app (mood messaging)in lieu of a factory reset to make the samsung messaging app work again.
TexasWoman, 17 Sep 2016Since the latest update my battery doesn't stay charged either and takes forever to charge. Wh... moreAfter update mobile the battery drains fast and performance is too slow it's restart automatically plz fix thi issue as part as
Okay, so I got the recent update, but it shows how you could see when the other person has read your store, or when their typing. My share read test its on. But doesn't show any one help?
With this new update:
Physical buttons are unresponsive.
Google talk menu appears on screen randomly.
This needs to be fixed immediately, this was a $900 phone. I was already contemplating iphone and if this lasts, that seems like the only viable option.
treerunner, 12 Sep 2016This update has ruined my phone. I now have the "no mobile network" error all of the time. I h... moreThat what happen to my son LG Stylo 2 , he did the update and after that he can't make any calls or get on the internet. I call Sprint tech support they told me to do all this things put an number all this stuff , and still didn't work . He told me to call LG and explain to them what happen , and told him I just brought this found a month ago thank god I am paying for insurance. I took it to the sprint store lets see what they tell me. This happen to my Galaxy note 4 to I ended going to sprint too, But since I had insurance they just gave me a new galaxy note 5. I won't be doing no more update again.
For the new update:
> Not as responsive as before when pressing the screen / typing in keyboard
> Back key sometimes unresponsive
> Vibration in pressing back key slightly softer
I've tried restarting and looking through settings to no avail.
DEAR SAMSUNG PLEASE FIX THIS ASAP. WE PAID A LOT FOR THIS PHONE, YOU WOULDNT WANT TO LOSE PROSPECTIVE CUSTOMERS.
Haven't update my phone still running on 6.o.1 version but in facing problem
since last 2 wks, there was an update which was prompting in my S6 edge, so yesterday i've updated and now i have a display issue like high [bright] and low [dim] stripes on the screen. Baseband version changed to G925IDVU3EPH4 from G925IDVU3EPH1 with 6.0.1 Android version
Can anyone please suggest how to downgrade or should i really get going to SAMSUNG service.. its just a month old phone I bought in RT nagar Bangalore.
please suggest Mr. gsmarena
Since the software update which happened last Wednesday, my soft keys aren't working properly. The phone is erratic in that I can't navigate or use the apps properly, and it doesn't let me use the back key either. It's difficult and slow to text and I have to keep using the side power key to get out of it whenever the phone starts playing up. I've used a soft cloth to wipe the screen to make sure it isn't sticking but it hasn't helped. I've been told to back up everything on my phone and do a factory restore, but the problem is I can access the phone properly to be able to do it!
Since the latest update my battery doesn't stay charged either and takes forever to charge. What drives me crazy is how slow my text message is working! Takes forever to open, can't type right away and if anything else is going on, it won't do a thing. We paid way to much for these phones not to work correctly.
After the latest samsung s6 update my themes does not work and my fingerprint is also faulty. My battery runs down like crazy and i wish i was never a samsung user. This updates has happened for long and there are so many people complaining about it, yet, this crazy samsung folks wont bring an update to solve the problems. What else do u want us to say samusng. Am joining the apple family.