After the last update I cannot send or receive picture messages on what's app why do they change things that's not broken all the colours on screen all different how can you uninstall the last update
I totally agree with the posts here. I thought maybe it was just me who wouldn't like the update! I have openly defended Samsung phones against the die-hard iPhone users stating outright that Samsung are better; however, I feel I may have to retract my statements now. Font: awful. Messaging: a nightmare. Apps: not performing as they once were. Contacts: some missing. The list goes on. New symbols that I have no idea what they mean and have no explanation for their existence. This update has ruined my phone. :@ Very unhappy consumer!!!
New update is absolutely trash. I hope they roll this back, otherwise back to iphone.. bloody stupid move Samsung
Don't update to G920FXX5EQFK Vodafone UK!
Samsung Messenger notifications are non existant!
I only get on screen notifications, nothing else. Factory reset the device, safe mode etc. NOTHING!
Gonna have to use another messenger now!
Pj, 02 Jul 2017This update is cheap Lost some contacts And messaging is a nightmare Fix Please!!I am with you...awful..many benefits now missing and missing email sending...totally annoying...rubbish update...xxx
I to have updated my s6 and have now lost all my settings. I have gone from loving Samsung to now hating it. What is the point of having a phone you like if you can't customise it. Also they don't tell you what happens if you update. Will not be getting Samsung phone again
I thought it was just me but I have had real issues with this update similar to the issues I had with microsoft when they changed from 7 to 10, just cannot find anything, why have they moved the 'data' icon from the top notifications as well as the 'screen rotate' ??? Took me two days to find the 'data' icon and I still haven't found the screen rotate... I loved my phone before and now I'm not at all happy! Can anyone help me locate 'screen rotate' I have a Samsung 6 edge?
As a result of this update I am getting rid of my Samsung and going to get an iPhone now- this is the last straw- phone is a useless piece of turd now- can't find anything- can't find the call forward - obviously Samsung thinks I have nothing better to do with my time than learn their new updated system- so basically they say screw you- we want our interface to seem cutting edge- too bad if it causes you inconvenience-- well I believe a whole lot of people feel the way I do that Samsung is missing the boat here- I'll vote with my actions - good bye Samsung- you lousy selfish bastards - Hello Apple - I am yours now- Samsung screwed me ( more than once)
Anonymous, 20 Jul 2017What a terrible update. Hate the new graphics, It just looks a mess! How can I roll back please?!You can't roll back. I have to wear my glasses every time I use my phone now....why they don't let you adjust colour scheme or how your phone works blows my mind..i am already looking to get a new phone as this obviously isn't a issue to samsung.
The last time they did this I downloaded a theme so my text messages were in white text with a black background but this time I downloaded the theme but now there is other parts of the phone I can't change or see. Very poor idea and very sad they don't consider explaing what will change if you update.
Last thing I noticed is that I can make calls from my phone with my hands free kit but now I can't receive calls ...not happy considering the kit cost over £100
This is the most ridiculous update ever. I can't understand why this can happen. We now have a settings scroll down that has no icons and the notifications bar looks like it is on basic mode. It can't even be changed by a new theme. PLEASE PLEASE PLEASE CHANGE IT BACK.
I have had 6 Samsung phones and having the s6 I have been pleased with it .but 20/07/17 I had a Software Update AND IT HAS COMPLETELY RUINED MY PERSONALISATION of My Phone .After this experience I will Not be Purchasing any more Samsung Phones or Electrical goods in the future NOKIA where are you!
What a terrible update. Hate the new graphics, It just looks a mess! How can I roll back please?!
After the new update my phone drops in and out of wifi and network coverage
It is pretty much unreliable as a phone any more, can we get this fixed please.
Switched to Samsung years ago because of the great support and product, seems this release one is not up to the grade.
Anonymous, 15 Jul 2017Marketing at it's finest!It sure is good marketing. They are doing a terrific job selling IPhones.
Sam, 19 Jul 2017I hate the new update too. As well as how crappy everything looks I also seem to be having iss... moreYes I did have problems. I posted a couple of times about it. Mine were only connected to free wi-fi sites. Instead of getting a sign in screen I would always get a message to connect to my browser to finish connection. Wish I could help but after about 3 weeks or so my wi-fi stared working normal again. I don't know why it quit and I don't know why it started back, but was thrilled that it did.
I hate the new update too. As well as how crappy everything looks I also seem to be having issues connecting to my Wi-Fi, I had no issue prior to the update but now it keeps telling me I'm not connected. Anyone else having similar issues?
The new UI is absolutely shit and clumsy at its best. The graphics are horrible and I wish I could roll back to the previous version...