Since updating today, my phone will not charge! When I plug in a charger it say " Unable to charge- charging paused battery temperature too low " and the soft keys are not working at all. Everything was fine with the phone this morning now it is ruined even a hard reset could not fix it.
Since i updated my phone, I can't watch video on youtube, facebook, etc... Even can't listen music, some apps don't work properly. Would someone have a suggestion on how to fix it?
software updated 24/7/2017 and it's rubbish, i will be changing to an iphone if Samsung don't fix it NOW, on the phone to them now they won't accept it's the update that caused the phone to be useless
Totally horrendous update! Completely knackered up my S6! Apart from all other problems texting is a total nightmare, and I'm seriously considering buying out the remainder of my contract and switching to an iphone!!! Sort it out Samsung sooner rather than later...or risk losing thousands if not millions of customers!!
Hi i am looking for downgrade because this update mess with lots of thing . My history keyboard typing, my camera pics when i browes my cam pic . It shows me all pictures . Including pictures from whats app etc. Also when i call someone i have to go with extra steps. Not nice. Really annoying.
Pumpkin, 26 Jul 2017Hi,
I had my Samsung 6 software updated last night...and ITS SUCH A DISSAPPOINTMENT I really... moreYou said it all, along with everyone else!
Way too many steps now, especially to make a Phone Call or look at Contacts!
Plus, the frustrating problems now with Text Messaging that we didn't have prior to these latest updates.
And the Changes in all the Icons, making them so faint!
But do you really think Android and/or Samsung is gunna listen to any of us? Nope!
They Didn't Listen when the Nougat Update first messed up all of our phones, and it's obvious they didn't listen with this newest update to supposedly fix their Original Nougat Update!
With every update, they Continue to Mess Up our phones even more!!
Thank goodness I'm due for a Phone Upgrade, bcuz like my kids and the rest of my family, I'm definitely SWITCHING to iPhone!!!
GOODBYE SAMSUNG and FAREWELL TO ANDROID 4EVER!!
I'm just sorry it took me this long to finally cut the umbilical cord that kept us joined... Ughhh, such a Disappointment 😠☹️
Chrismung , 28 Jul 2017Absolutely agree 100%Agreed i hate the new update! Not happy about the text message changes and the icons.. why do that to us i jist feel like changing to something else now
To Samsung- What the hell??!!! Everything was fine before this upgrade on my s6 now my connectivity is crap, and what is going on with predictive text??!!! Why do you have to try and make it so clever? You've failed! I have apps that are affected now and I can't even read history on my emails. Really fed up and think this has convinced me to move back to iPhone. I can't even get a complaint through your website because the form is so badly put together and chat just chucked me out immediately on being put through! Sort it out I've had enough!
Ive friggen lost contacts and video since downloading this cheap update. Im paying top dollar for rhis phone and am furious at what your bug ridden update has done to my phone. My contract os up in 3 months. If u dont fix it sooner rather than later I will vote with my dollars and never purchase a samsung phone ever again
I too have also defended Samsung against iPhone but, I'll tell you now!! If we are not given an option to revert back to previous software or they don't sort this cheap, childish amature looking update out!! I Will never purchase another Samsung product again and will strongly advise other's not too!!!!
I never like having to update as they always seem to ruin a good thing. Why change the look of the icons as it's not needed, wanted or necessary. This is by farvthe worst update to date I have experienced. Like many others I am have bizarre word changes when I am typing any message. It seems to have forgotten the words I usually use and has replaced them with words that have no connection to what I want to say. Messages and calls have more action then previously. I am due an upgrade and am for the first time ever am considering the dreaded IPhone. Please sort this out Samsung. Pretty Please!!!
My S6 Active is super slow since the update. Cant change screens takes forever to do anything... including answer the phone.
Pumpkin, 26 Jul 2017Hi,
I had my Samsung 6 software updated last night...and ITS SUCH A DISSAPPOINTMENT I really... more100% agree loved the lay out of my phone before up date I fill I've gone back 5 years up date ....i don't think so actually hate my phone right now.is there a way to undo the up date...
I had my Samsung 6 software updated last night...and ITS SUCH A DISSAPPOINTMENT I really eant to revert back to the older version please! Everything is so messy I dont think its an advanced or improved step at all compared to the previous easy to use screen layout & flows. In terms of Look & Feel, its such a disaster - all the apps icon is so small & faint and one has to look through it all to locate it! Theres unnecessary additional steps added that just adds to the complexity and confusion eg when dialling out you should just do 2 steps and be done with...here, you are having to press extra buttons. Imagine if youre not mobile literate or english isnt your language...theres too many buttons/steps to wade through to perform a task. And the aesthetics is aweful, please improve!
Hi does anyone have the same problem since this update ...The text messages are shown on screen and i want them hidden like before i have tried going to settings but nothing works HELP it's driving me nuts
After the latest update today, my text messages that I send in English are being received with Chinese like symbols.