Samsung Galaxy S6 suffers from data toggle disappearing issue Comments
- Anon
- PU2
Kindly, we suggest you to follow these steps to resolve your issue:
i. Kindly check your full quick settings button by swipe from top until bottom by using your finger. After that, you able to see "EDIT" menu on top of the screen from the right side. Kindly click "EDIT" and you will get the full list of quick settings. You may drag back the icon/shortcut into your shortcut notifications.
ii. Turn On Safe Mode to check whether your device still having the same issues or not if in Safe Mode condition by press long Power Button> Power Off> Turn On device until appear Samsung Logo> While Samsung Logo come out from the screen, immediately press long Volume Down Button until appear Safe Mode into your screen.
For your information, while device in Safe Mode condition, all the 3rd Party Apps disable for use. Only Built-in Apps able to use. Leave your device between 30 minutes until 1 hour in Safe Mode.
Kindly check whether issues still persist or not. If not persist, might be your 3rd Party Apps cause the problem. You can uninstall certain apps that you seldom to use.
To go back to Normal Mode, kindly restart your device.
However Mr/Mrs Nicholas, we do apologize because if the issues still persist, we recommend you to do Factory Data Reset as a last choice options. You can perform Factory Data Reset by go to Settings> Backup and Reset> Factory Data Reset. This method such as reformat back your device.
However, kindly backup all your data inside your device before perform Factory Data Reset:
1) For Contact Number, to perform backup, go to Contacts> Menu Button> Import/Export> Export to Sim Card.
Or else, you may use Gmail Account for backup contact by go to Settings> Backup and Reset> Tick Auto-Backup and tick also Automatic Restore. You may check back contacts from your Gmail under Contacts section.
2) For Pictures, you can transfer to PC/laptop or you may open your Gallery Album> Select Album> click "Share" via> you can choose whether you would like to transfer to your Gmail; Email, Evernote; Facebook; Google+, Dropbox; and etc.
3) For 3rd Party Apps that you already installed from Google Playstore, kindly uninstall and re-install back the apps.
4) Lastly, you can use Samsung Smart Switch to backup your data however it just backup built-in apps only. Kindly refer the link given below for more information,
http://www.samsung.com/my/support/smartswitch/
If the issues still persist, we would appreciate if you could carry in your device to our nearest Samsung Service Center together with your purchase receipt for the technician to check on your device. Kindly visit the link given below for further information on Samsung Service Center locations,
http://www.samsung.com/my/support/servicelocation/
i) Put your current location for example "Selangor"
ii) Put your product category
iii) Choose Mobile Phone
iv) Scroll down slowly and kindly click "Check all"
v) Click "Find Service Centre"
vi) Click 50km below Search Logo
vii) Click Search Logo
The list of nearby Service Center will show below.
Please take note you will have to backup all your important data's from your mobile phone into your PC or laptop before carry in your device to our Samsung Service Centre.
We do apologize in all inconvenience cause that you already facing. We do understand your frustration however the last choice are Factory Data Reset or walk-in to our Service Centre.
We are most grateful for your support and do appreciate the time you have taken to share your feedback with us.
- Rick Guimaraes
- J@H
Hey friends, finally a solution. At least temporarily until the Samsung move. Look for the fixdatatoggle.apk app, install, reboot and check if it worked. After that you can uninstall. It worked on my S6. That's it!
- Telboy
- Rxt
And the same here in New Zealand. Just disappeared after I restarted my S6.
- Loco
- n%e
Happened to my S6 too.. from what I read though the devices that are affected are Exynos run devices and I'm no expert but it does seem like it's related somehow.. :(
- Fuyah
- 3xQ
I had to do the factory reset and it worked. The toggle appeared along with other two.
- Rahul
- K2F
WTF...I was browsing play store using my mobile data and suddenly it went off and the toggle icon along with 3 others are totally gone...tried several methods to get them back but nothing happened..how could they(samsung+google) do this without any updating permission and how they access my phone without prior concern....definitely i will switch to iPhone...
- AnonD-12334
- YWi
i used the toglgle button frequently but suddenly it was gone had to factory reset it :S
- Anonymous
- uu8
Same problem with my Samsung galaxy S6 edge.... But after doing factory reset it returned
- AnonD-406917
- X}3
the issue will fix by end of the day from samsung...
dont worry friends
- AnonD-406906
- uZa
I'm having the same issue with my tmobile s6 edge I haven't used my data toggle for more then a month that's why I think this issue I'm facing with many others
- AnonD-369297
- Kg%
Tiny, 15 Jun 2015Ha penned this weekend on my lollipop Tab S 10.5 but just telling the toggles section to go ba... morehappened to my tab S too.. lol, did the same steps as yours
- Milad
- a3A
Hi if anyone of you have this issue go to Settings > Notification Panel and tap on reset then mobile data toggle comes back and you can place it whereever you want. I have Galaxy alpha android 5.0.2 and it worked. Good lock.
- dulber
- iKy
Didn't realize it also affected the Tab S tablets. It has not manifested on my S6 Edge - yet. Nor in my Tab S 10.5. Very weird. Most of my friends in the FB page for S6 in the Philippines lost their Mobile Data toggle already.
- Anonymous
- ut1
Anonymous, 15 Jun 2015still loving my iPhone 5S...Wrong place sir. Guess inadvertently entered a new territory?
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