Hi guys, i bought this phone a month ago in India. i couldn't find this phone on Samsung India's official website. Please tell me a way, how to register my product.. And there is an information saying that Android 2.1 update is available for I5700, and u know mine is not gettin updated, when is the update comin to India????
Hey Guys, i spoke to SAMSUNG Customer care and i was told that the Galaxy and Galaxy SPICA failed in sync with the PC and they are currently working on this issue to resolve. Also for the Eclair update it is still not available for India/Singapore and other few countries. The customer care execs are not giving any approximate date for the firmware update release.
I bought this in Dubai, UAE. Doesn't have Android Market even though Manual says that. Calling Samsung support and they are not equipped to support t. All most all apps crashes always. Never ever will I buy Samsung or Google phones. They are also not providing any updates to 2.1 also. PC doesn't recognize USB after installing some apps, you have to reset the phone for USB to be detected by PC. I am not using the phone now, gone back to my Nokia 5310 which is far better.
1. There are only basic apps in this phone as a basic Nokia phone (not smartphone) has.
2. Android market was not there in the phone whereas the manual says install apps from market
3. USB mass storage is not found and has to follow certain steps to get it recognized by system. Whereas on other phone it gets recognized easily.
4. Almost all of the Apps that I found from internet and installed kept on crashing always including the Google applications.
5. USB will not be recognized after installing 5 to 10 apps, the phone keeps on saying charging (if charge is less)/king sound. I have to reset to factory setting to get the USB working.... See More
6. Samsung was unresponsive even after several attempts to get help from them.
7. Most of the apps were not installable as the OS was 1.5.
8. I tried contacting Google, they were also like dead meat.
I think the basic Iphone is far better than Iphone in all sense even though there is no flash support and not being open. This was my first ever smartphone. I will never ever buy an Android phone so also any phone from Samsung. I was an ardent Google fan because of their Google search, apps, pack etc. But here I felt cheated by Google and Samsung. Google is making a fool of customers by saying OS is open source and the app suite is closed. I feel if they charge some fee for the apps, I am ready to pay. I have repacked the phone and is happily using my Nokia 5310 which was thinking of replacing with I5700. I will be sending this "Great Phone" to Samsung at my cost for them to keep in their showcase as a symbol of best customer service
samsung told me that the update is still in testing through nps with the servers thats why some have updated and some not
very very poor,no software for pc available,no update available,no info or news from samsung,all sorts of stuff being claimed from god knows who! I got my i5700 on the spur of the moment and am now very disapointed,not in the phone as much as in samsung,your product support is woeful,You show your customers no respect,you obviously do not value us,you must know that this is THE only topic being discussed regarding this handset,yet you hide in the corner with your finger up your hole.
Personally I think we would all be retarded to but another samsung phone.
Please visit www.greaky.com for unofficial upgrade and tips for those who badly need to 2.1
Anonymous, 28 Mar 2010I'm in Germany and it says device not supported. I thought I would get the update (due to loca... moreHi, I had similar problems of the pc not seeing the phone or the storage sd.
I installed via market an auto mounter, this sorted all my problems, I can now install media and everything. Just awaiting the upgrade for the uk or norway.
I'm in Germany and it says device not supported. I thought I would get the update (due to location), any reason why I'm not able to update??
they should have offered more specific dates, let alone a better way to update.
so people out of Germany still didn't get the update?
I have Successfully Upgraded My Phone To 2.1 through Unoffical rom avaliable online... Its great ..
Hopefully waiting for the official upgarde next month so will update , Can send via bluetooth ...