I contacted Samsung and they said that it was up to Android to provide the update, not them. Also the Tab Pro will not support Marshmallow.
first they ruin the tablet with the update so you can't write-access the sd-card anymore and then they are not able to at least repair this issue - it's not even necessary to make a complete update. but anyways, i made the first step and bought me a Sony Z5 instead of an S7. The next step will be a panasonic-tv instead of a samsung device. and when i throw my tab pro against the wall or burn it in public, i will surely find an alternative to an overestimated and undersupported samsung product
vice86, 29 Jun 2016Ok, so you can't update your Tab Pro to Marshmallow...so what? You can still do everything you... moreOn Windows 3.11 you can do painting, text editing, etc. so why you need to update it to the latest version?
Ok, so you can't update your Tab Pro to Marshmallow...so what? You can still do everything you want with the tablet. Why do you HAVE to have the latest update? Stop bitching and enjoy your tablet. Latest firmware wont make any difference.
Time to mount a real boycott of Samsung.
This is bait and switch. Crooks.
They promised updates all along. Why would anyone pay premium prices for hardware with no support?
I root and install custom ROM cyanogenmod 12.1 on the Galaxy Tab Pro 10.1 WiFi SM-T520. This tablet was on the original stock firmware 4.4.2 KitKat and is not scheduled for any upgrade from Samsung. It is notoriously slow and laggy on the stock software. This new version 5.1.1 Lollipop makes the Samsung Galaxy Tab Pro 10.1 perform quickly and smoothly. You can do this yourself if you are comfortable or contact the android experts at iQ Android to take care of this for you.
You can reach me on XDA Developers username: iqcomputers.
I recently bought out my contract with Verizon (painful) that had my daughter's S5 and my Note 4. This was my 3rd Note phone. I have the 10.1 Pro Tab and a Gears S. I did this to go to Project Fi and Nexus phones. Love the service and the phones. About the time Samsung manages to update the Note4 to Marshmallow I will be moving to Android N. Going to sell all my Samsung stuff including the watch as it only works with Samsung. No more Samsung for me. I was a very loyal customer for years.
Anonymous, 25 Nov 2015u wanna update ? buy latest device It was the latest device
This is absolutely a deal breaker. Any new device you buy at least gets 2 updates but this one got none. My tab pro 10.1 wifi has Good hardware to support the upgrade but looks like samsung is just being very stingy in satisfying the customers. Really sad. .. You will go down the drain soon. . I will ensure I never buy a Samsung, nor do I let anyone I know buy one
Anton2020, 07 Apr 2016Sup AIX,
That's what I planning on doing, I just bought the Tab Pro 8.4. Can you send a li... morehttp://download.cyanogenmod.org/?type=nightly&device=mondrianwifi
Latest stable release is 12.1 (Lollipop 5.1)
Nightly releases of 13.0 (Marshmallow 6.0) are released generally every night.
I installed a nightly release a month or so ago to see what Marshmallow looked like. The Cyanogen versions look different than the Android versions since they do not include the Touchwiz interface or touchwiz camera. Toucwiz only permitted with Android released versions other mods not permitted to use it... a license problem. But other than that it is the Cyanogen mods are the equivalent of Android Lollipop and Marshmallow.
AlX, 04 Feb 2016You can root the Galaxy Tab Pro 12.2, and put a Lollipop Rom/OS on it. That's what I've done, ... moreSup AIX,
That's what I planning on doing, I just bought the Tab Pro 8.4. Can you send a link or info on how to root it.
What a shame. I have always bought Samsung phones and this was my first Samsung tablet. Nice Tablet although full of bloat ware but these will be the last products I buy from them because of the lack of updates to my galaxy tab pro 10.1.
I am almost tempted to buy apple..... I say almost but I have been with Android since its inception and bloat ware aside I know where I am with it and for the most part It woks. I don't expect a company to support old hardware forever but I only bought the tab less than a year ago and it was supposed to be a premium product. So bye Samsung and like others your lack of support will mean I go elsewhere
Yup this is the reason I have started making the switch back over to Apple, At least they support their products. I have already ditched My Galaxy S6 for a Iphone 6s and now that my Tab Pro is not going to be updated witch is complete B.S. I will be going to the IPad Pro soon. How can you buy their "top of the line Tablet" and you can't even do a simple OS update. Samsung is to worried about releasing their new version of smart phone 3 times a year to care about keeping their current customers up to date. I hope everyone learns that Samsung is a joke and you are just throwing away your money when you purchase their products with no after purchase support your new purchase is outdated within 6 months. what a waste of $600.
While I hate apple I will say that my Wifes IPAD 2 still runs the latest version of IOS.
Google has got to figure out how to separate Hardware driivers, OS and CRAPWARE. Take the OS updates away from the manufatures and keep control over it. You don't see Apple or Microsoft letting the hardware vendor dictate OS upgrades (yes I know apple has full control of the process). Except for Android you just don't see any OS out there that isnt deployed by the maker of the OS.
For the price we pay for these tablets I expect a minimum of 5 years out of the device. The only issue I have had with my old tablets is the manufacture like Samsung drops updates way to early and apparently day 1 is acceptable to Samsung.
I will think twice before buying another Samsung device and it will probably have to be a give away price to even consider it.
I feel as others have said when a company gets as big as Samsung does that it has the only game in town. It forgets or rather ignores how it got started and what it means to really be customer friendly. If you are as stupid enough to buy their products like myself and many other people have been in the past then it's good luck chuck!!!!!!
I bought my wife a apple tablet,she gets a lot of updates and her tablet works fine. I am disappointed that I bought the Samsung tab 8.4, no updates,still running kit Kat. Though Sam sung promises an update. I paid about 450. For this tablet,not the cheaper model.
Though it has been a good product, I will not buy another Sam sung because of not receivin any updates on a 1 yr old machine. Apple is the best
Just found out no updates for my Samsung pro 10.1 from kit kat to lollipop. 1 answer sauna my note 3 has made way for a nexus 6 my tablet for a nexus 3 years of updates.maybe your sales for the tab pro series didn't warrant it because of poor sales. Hardly the way to increase them.you will be left selling cheap 7 inch tabs because people who like an up to date high end tablet won't be back.ps bought a 4G Sony TV instead lost sales everywhere because I will not buy your produc again.