I feel as others have said when a company gets as big as Samsung does that it has the only game in town. It forgets or rather ignores how it got started and what it means to really be customer friendly. If you are as stupid enough to buy their products like myself and many other people have been in the past then it's good luck chuck!!!!!!
I bought my wife a apple tablet,she gets a lot of updates and her tablet works fine. I am disappointed that I bought the Samsung tab 8.4, no updates,still running kit Kat. Though Sam sung promises an update. I paid about 450. For this tablet,not the cheaper model.
Though it has been a good product, I will not buy another Sam sung because of not receivin any updates on a 1 yr old machine. Apple is the best
Just found out no updates for my Samsung pro 10.1 from kit kat to lollipop. 1 answer sauna my note 3 has made way for a nexus 6 my tablet for a nexus 3 years of updates.maybe your sales for the tab pro series didn't warrant it because of poor sales. Hardly the way to increase them.you will be left selling cheap 7 inch tabs because people who like an up to date high end tablet won't be back.ps bought a 4G Sony TV instead lost sales everywhere because I will not buy your produc again.
I have several Samsung tables for my family. I bought them last year. Samsung does not want to upgrade Android. I am very disappointed in Samsung. Also, I am upset.
Samsung sold tables and never upgrade Android for a year. That means that Samsung is neglect to manage OS system. Samsung does not want to improve their apps as well.
Samsung wants to focus only hardware, but Samsung removed SD card and removal battery from their cell phones. What is difference between S6 and S7 !?
Samsung does not seem to care of customers!!
We should boycot Samsung products.
Samsung is following Sony. Sony thought that Sony was the best and proud.
Samsung does not have proper plan for tables any more. No consistence for table names.
Tab Pro vs Tab S. Tab A, E, J, S2. Samsung is lost.
NO MORE samsung not even a flash disk. You managed to get to the top of my blacklist for electronics
You can root the Galaxy Tab Pro 12.2, and put a Lollipop Rom/OS on it. That's what I've done, and it's amazing. It works perfectly, and I've overclocked the processors. I recommend XDA Developers / Cyanogenmod.
I won't buy samsung ever again. not only tablets or phones, not even TVs or any players too!
Think its time to root my device,not goin to rely on Samsung any longer.....Too many false promises from them.This will be my last Samsung product....
Samsung are really terrible with updates. Boycott Samsung and Sue for not providing updates for 2 years as promised.
It really annoys me that i bought a top of the range tabpro - to then get no updates. While android updates arent the end of the world, the issue is the compatability of other apps in the store in the future.
I guess samsung didnt sell enough units to warrant keeping the software uptodate.
What grinds my gears is the fact that it can't be due to a lack of RAM, as the Tab 4 which UNLIKE the Tab Pro, only came with 1.5GB RAM. In case it has ecasped you the Tab PRO 8.4 & 10.1 both had 2GB's of RAM. The PRO/Note 12.2 had 3GB's of RAM respectively.
So if the Tab 4 with it lower RAM capacity can get the Lollipop Update, then surly it shouldn't have been that much of a task for them to have gotten it done here too.
hmmm yeah i knew it but really no lollipop too, that such a disappoint i remember all the marketing they were doing for this tablet. samsung is such a backstaber.
They knew they f***ed their loyal Samsung sheeps when they released the "Pro" Series. The only Galaxy tablets worth their price tags are the S Series. In Alaska where I lived for 10 years, the Tab E and Tab A are a close price tag to the Tab S2. The flaws: horrible resolution size, horrible processing power in this future of technology and for odd, mysterious reasons, go for nearly the same price as the much faster, more powerful Tab S and Tab S2.
~I use CyanogemMod since June: https://wiki.cyanogenmod.org/w/Mondrianwifi_Info
Perfect without Samsung's unuseful staff.~
Just remember that installing a Custom OS like CyanogenMOD which is the only way way you can roll if you have the LTE version, will not only trip the Knox warranty flag thingy, but will close the door on ever using those Knox Programs - Folders ever again.
Samsung really dropped the ball in not keeping my Samsung pro 8.4 up to date, it will be the last samsung product, that I will ever buy. I was weary of buying samsung as I remember when they were considered a sub-par product like jensen, I had heard that they had improved, I liked the screen, but their lack of updates prove the are still a crappie Koren company. I'll stick with nexus branded products in the future as products that don't get updates eventually won't work with all apps, so thanks a lot samsung for a whole lot of nothing! !!!!!!!!!
Just been informed by SamsungUK than my Tab Pro 8.4 will NOT receive a Lollipop update.
Last time I tweeted them (about 8 weeks ago, was told, 'We'll be sure to let you know as soon as it's ready, David. ^DF!'. Humph...
The device is barely 24 months old and to abandon it to further O/S updates so soon is appalling. I've never been an Apple fan but, Boy does an IPad look tempting now
If the situation with my Galaxy Tab Pro is correct and my device is not going to get either of the firmware updates, its disgusting that Samsung are allowed to sell a product that isnt even mildly future proof.... So they sold me a dud right from the start....This will be my last Samsung product,think i will after suffer Apple... At least they get there updates....