Here is an official reply from LG Date: Tue, 5 Apr 2016 09:11:05 -0700 confirming they will not be releasing the LG V10 in the UK....I am gutted.
Thank you for your query regarding the V10.
Unfortunately an executive decision has been made not to release the V10 in the UK. There has been a great deal of interest in both the V10 and the G5 over the past few months and LG UK decided to release the G5 out of the two. I apologise if this was not what you were hoping, Tony, however this can not be changed.
Whilst the processor in the LG G5 is more powerful than the V10, if it is the camera that you are interested in, there is an additional product you can purchase called the ‘G5 Cam Plus.’ This is a module which you attach to your phone which allows you to use many more facilities to improve the camera. It also comes with an integrated 1200 maH battery so that the use of taking good quality pictures does not drain your battery usage. I have provided a link below to a google search of the G5 Cam Plus so you can look into this feature further.
I apologise that the LG V10 is not being released in the UK, however I hope you are happy with the specifications of the LG G5. Should you need any more assistance, please do not hesitate to get back in touch and I will be happy to help. If you need to reply please click the additional questions link below.
Thank you in advance and I hope you have a good day.
LG Electronics UK Help desk
LG Customer Services
UK: 0344 847 5454 Ireland: 01 686 9454
Mon-Sat 9am to 6pm
Closed bank holidays
You can even reach us via our Web Chat facility through the LG UK website
I received an email yesterday from Ben at LG, confirming that the V10 is not being released in the UK.
CraigK, 18 Dec 2015I e-mailed LG UK support asking about the possible release and this is what I got: Hi the... moreWhen did you receive this response?? Thanks
CraigK, 18 Dec 2015I e-mailed LG UK support asking about the possible release and this is what I got: Hi the... moreHmmm....mixed replies from different members of the LG support team...think they are more confused then the rest of us!
I e-mailed LG UK support asking about the possible release and this is what I got:
Hi there Craig
Thank you for your email.
I would be more than happy to assist you today.
We are currently awaiting a concrete date for the launch of the V10 in the UK, however, once we have announced this, we will be releasing it via a public statement.
We are releasing it, we are currently just awaiting confirmation of a date, however, I do know it will be some time in 2016.
I hope you are happy with the service I have personally provided, if you are, please take the time to fill out a short survey that rates me on my customer service to you today. It is based solely on my efforts for you. I appreciate all feedback given!
Should you need any more assistance, you can reply to this email by clicking the additional questions link above the survey.
Thank you in advance.
LG Electronics UK Help desk
So is coming but not until after christmas, sucks but I'll still be holding my money for the v10
AnonD-476712, 15 Dec 2015I've been told by LG this morning that there is no release date for the UK yet because they h... moreSpoke to two different people at LG Support UK team...both pretty much said same thing that the V10 not coming to UK, both said it was never confirmed for entry into UK market either! Display on Lg UK website is just for show
I've been told by LG this morning that there is no release date for the UK yet because they have still NOT decided whether to bring it here yet. I'm tired of waiting and will move on I think.
The V10 is listed on the Dutch LG site as "coming soon" as well now: http://www.lg.com/nl/mobiele-telefoons/lg-V10-H960A-smartphone
geoffdtg, 04 Dec 2015Never mind, found it at http://www.lg.com/uk/mobile-phones/lg-H960The manufacturer's link doesn't list supported frequency bands. Does anyone have any information about which frequency bands the UK version might support?
I hope it is pretty close to the full set (UK G4 model H915 + T-Mobile band 12).
Im pissed at LG. Ive wanted this phone since I first used and I even tried it when I visited Hong Kong last month. LGs strategy to delay the EU/UK launch is a slap in the face to LG users. I was even tempted to get Sammy S6. But white sexy rubble and sexy screen is too damn sexy. I want this phone now. LG hurry the hell up and launch it already.
Trooper, 04 Dec 2015Loyalty (or customer loyalty in this case) used to be well respected and quite rewarding, but ... more"(...) It's all about maximising profits, and loyalty now counts for nothing, as there will likely be many more new customers to replace the disheartened/disgruntled leaving customers"
Well that strategy does not seem to be very effective for LG, Sony or HTC, and currently those enjoing the best results are Apple and Samsung, arguably the ones with the most loyal customer base in the smartphone industry...
I think you're wrong: customer loyalty is still rewarding in terms of profit as long as you manage to achieve it, which is what I was suggesting.
Once again, Apple is not necessarily creating anything new here. All leading software companies in all industries have proposed such upgrade plans for probably more than a decade. I'm not going to assume that this is the most important element in revenue generation, but it's safe to say that if these billion-dollar companies still offer these kind of customer benefits, it's because it does at least bring some value both to them and their customers.
Personally, I'm an LG fan, and such a plan would precisely make the difference for me between buying or not buying the V10.
Waiting for LG V10 Mini
It's very stupid to buy a 2015 high-end smartphone. The SD810 and 808 are plagued with throttling problems and abysmal performance. Every Cortex A72 will wipe the floor with these "flagships" even the SD620 equipped lower-end models.
So I suggest everyone should wait. I will wait that's for sure. The SD801/805 devices from last year are much better than the 2015 top-dogs and the SD820-models will be a significant step up. Mark my words.
So there's absolutely no reason to get the V10 now. Sorry LG but you can keep that shit to yourself (Read: Korea). Try next year with both SD620- and SD820-models because the second screen does look interesting. It would be truely interesting when AMOLEd was used though as black unused pixels actually preserve battery power (which evert tech-savy reader knows except the devs at Google/Samsung and many others).
Never mind, found it at http://www.lg.com/uk/mobile-phones/lg-H960
Do you have a link? The UK website doesn't seem to list it anywhere obvious?
the camera app of g4, v10 doesnt allow adjusting photo resoluttion all photos have to be 16m pixels. isnt it too funny? why no fix on it, no other users complain this?
AnonD-65736, 04 Dec 2015LG and every other smartphone company needs to launch a phone upgrade programme just like Appl... moreLoyalty (or customer loyalty in this case) used to be well respected and quite rewarding, but that pretty much does not exist any more. It's all about maximising profits, and loyalty now counts for nothing, as there will likely be many more new customers to replace the disheartened/disgruntled leaving customers.
Loyalty (to a certain degree) can only be seen in the 'walled garden', but that is usually only through lack of technical knowledge.
Finally LG! I hope other european countries will follow soon!
LG and every other smartphone company needs to launch a phone upgrade programme just like Apple did.
I'm pretty sure they would secure and keep a lot more customers that way.
When LG will finally realize that not all the people need tablets but some people also need phones, and will release a 5.2" V10 with a 3600mAh battery, I will be the first in line to buy it.
Log in I forgot my password Sign up