Nannette, 22 Nov 2017Updated today and it killed my S7! Don't update! I don't know whether to take it to Samsung... moreTotally....my s6 edge died too but as mine is 2 years old I doubt I will get any support from either Vodafone or Samsung. So unfair.
S6 edge...updated to new software yesterday...seemed ok...30 mins later my phone was dead and will not come back on and will not charge. I've had to buy a new phone!!!!! Absolutely raging but no idea who to take it up with as the phone was 2 years old so no waranty.
Okay so I'm not updating for my S7 edge this time November 2017... Happy Thanksgiving btw!
The last update finally convinced me I love my phone.
But how do i get rid of the notification? Having there just temps me to find out! Lol
Did the update 4 hrs ago. Everything was fine till now. My phone is losing internet connection on THREE network. Cant pick up 4G/H+/H/E. Only WiFi seems to be working. My wife and other friend has phones in THREE network and everything is working there. Samsung S7 Edge SM-G935F
DO NOT UPDATE!
Updated overnight. My phone still works, but it will NOT charge. Running out of power with no hope of fixing it!!!
how to fix my s7 is killed how to get backup my photos files all my phone is killed from update i cant turnn on it
Updated my Samsung S7 and didn't have any problem with my phone. My phone was faster and everything is smooth.
Software Update for Samsung Galaxy 7/& edge is Invalid. It will kill your device. Wait until they fix this issue.
Updated today and it killed my S7!
Don't update!
I don't know whether to take it to Samsung centre or to Vodafone!
Yup, same here. Did the download overnight and now my S7 is useless. I can just about make a phone call if I ask Google but I can't send texts or access any apps because they aren't showing and I can't scroll my pages. Who do I go to for help? Samsung, my provider (Virgin) or will I have to pay someone?
this update totally killed my S7 edge - back to 02 with it - replace/mend in week.
After the update my Galaxy A5 doesn't connect to wifi. Says 'internet might not be available' whereas it clearly is. Don't like it.
It's important after update you must do factory reset ... after backup your data ... to avoid issues
Since update unable to detect bluetooth speakers and variable connectivity
S7 edge update downloaded installed then phone died totally no reboot no acknowledgement of charger plugged in totally dead phone taken back as not my fault they hope too repair in 7 days totally stuffed by new update
KT, 16 Nov 2017Is there a way to undo the update. My wifeÂ’s phone and mine, both J7, really suck now.....wha... moreI agree completely!!! Did the update yesterday, 11/17/17 and since then, battery drains very quickly; phone is extremely slow when opening / closing an app; keyboard "hiccups" and bogs down; literally, trying to use ANY APP is beyond time consuming and FRUSTRATING!!! I damn near smashed my S7Edge against a wall this morning. Is there a way to UNINSTALL this god-forsaken update!?!?!?
Lock screen clock layout is vertical now and can't change back to horizontal (standard).
Who uses a vertical clock layout ? Dumb change.
Galaxy J36V
Anonymous, 10 Nov 2017Yep! I haven't done anything ALL day and in at 64%. Took off charger two hours ago. Same issue. Considering trashing the phone today unless they fix it. Battery is at 82% after 40min off full charge.
steward, 16 Nov 2017so far no any issue. phone model S7 edge SM935F. Don't complain too much since Samsung is pay... moreYou should update the phone the phone is less than 2 years old so you're saying we should buy a new $700 phone every 48 months I don't think so
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