This new update is terrible, what's the best way to complain to Samsung directly? And is there a way to roll back the update? Going over to iPhone if we're to expect horrendous firmware changes like this.
Since the last update the touch screen is is not always responsive, the phone's call block option under "more" has disappeared.
First upgrade was bad enough now it's telling me another upgrade is scheduled ditto on apps and battery life from other reviews.
Moana, 23 May 2017This upgrade is a big step backwards...reminds me of AOL in 2001. There is inconsistency acros... moreCompletely agree. Update 24 hours ago and have had nothing but problems. Had to delete cache cleaning app I've used for years because itt kept locking up my phone, thanks to update. Colors of texts are eye straining. Is just a mess. Yes, are they trying to get is to switch to iPhones?
This upgrade is a big step backwards...reminds me of AOL in 2001. There is inconsistency across the apps meaning this isnt a coherent design change, its a semi-concious attempt to disrupt. As has been mentioned, is this largely pointless diaruption to get us to upgrade? To an iPhone?!
My S6 updated last night. Everything has changed, Battery draining. Font size really small all my setting changed what can I do?
My phone updated last night and now has turned off and wont turn back on!
Don't know what to do??
Anonymous, 19 May 2017Latest update makes things more difficult. When you go to text and click on the smaller envelo... moreTerrible update. Same complaints as 1,000 people!!! Unbelievable!! Please change back!!!
This uodate is terrible!! My 0hone freezes up, battery drains, font is way too light and small to read. I am upset that my favorites for calling were changed! I want it back to the way it was!!! So frustrated!!!!
Michele B, 22 May 2017WoW! My phone is completely different. I have no idea how to even work on the settings. My con... moreMichele, screen rotation is within the pull down menu at the top of the screen
WoW! My phone is completely different. I have no idea how to even work on the settings. My contacts are huge & text is small. I usually turn my phone when texting & now the screen don't turn with it. I like the update but the keyboard is bigger for me when I turn it, because I am blind in my left eye. The settings are confusing. How the heck do you make the screen turn with the phone???? Ive looked everywhere. When my phone turns to sleep mode, a smaller version of my background stays on.
This update is by far the worst. I've been a loyal Galaxy fan for a long time but the end of my patience is near. Nougat sucks. It is affecting my conference calling which is costing me money. Is anyone else's phone not functioning properly with multiple lines everyone complains I sound like I'm underwater and cannot understand me????? Also the fonts are hard to read.
Lunalinna, 22 May 2017Aside frim my phobe bugging me relentlessly to update, I knew there was a good reason I was ig... moreExactly! This last update has left a real bad taste and my loyalty to samsung is gone! I no longer can use my conference calling. The minute I merge calls in everyone complains they cannot understand me. The whole phone is a nightmare they can keep.
JimboKerns, 22 May 2017My Galaxy S7 updated yesterday morning and since then is virtually unusuable. The font is too ... moreAside frim my phobe bugging me relentlessly to update, I knew there was a good reason I was ignoring it...I absolutely hate my phone now!! There was nothing wrong with it before- now I leel like I have a stranger in my pocket!!
My Galaxy S7 updated yesterday morning and since then is virtually unusuable. The font is too small and illegible. My calendar is useless, because I can't read anything on it. There is a white circle around many apps. How do I roll it back?!? My next phone will be an iPhone!
HOW DO I UN-INSTALL THE UPDATE?
Samsung should be in jail for what they to the phone.
Or is this their way to get one to upgrade the phone?
Graham , 21 May 2017Totally agrer. Effecting my business badly Hi graham, if your phone is freezing you may want to try Pakage disabler Pro from the playstore. After uninstalling a load of bloatware my s7 (on Vodafone UK) is running like a dream. Just read about it before you start to disable too many packages but remember you can always re-able the packages at the touch of a button, I've done that loads of times without any problems whatsoever.
May, 20 May 2017Since the last software update in May 2017, not only my Samsung Galaxy 7 sucks battery, but EV... moreSame here....battery draining faster. My phone is also locking when it gets to 25% when the messages appear on the screen.
Got my s7 in March and immediately "upgraded" to Nougat 7.... I have NO problems with battery drain. Example... I charge phone to full before going to sleep at Midnight. When I wake at 7am the phone will have gone from 100% down to either 99% or at worst 98% now I think that would be pretty normal. The phone lasts a good 24 hours on just that one charge (and that includes using the known dreaded battery killer Skype a couple of times through the day) Now that is without using either of the battery saving options available to you. Ok so then I tried the MID (customized) option and turned off WIFI and data (just turning them on maybe once an hour to check messages etc) and couldn't believe it but I got a magical 46hrs out of the s7 from one charge and I make a lot of calls through the day, say around 4/5 hours worth and of course as an android fan I like to experiment with downloading different apps and just generally playing with the phone... Then I tried the MAX battery saving option and quite frankly the battery lasted so long I got fed up waiting to see how long it would last and turned that option off. I have since downloaded (from Playstore) "Package disabler pro" which has enabled me to disable a lot of the Junk Bloatware that Samsung seem to want to force on to us, and this has also helped with battery life and better still my already smoothly operating s7 is now working at lightening speed. If you do decide to download Package disabler pro PLEASE READ UP ABOUT IT BEFORE USING IT as there are certain obvious packages you don't want to disable such as operating system, however it's easy to re-enable anything you have disabled just by clicking on it again. I have disabled over 100 useless packages and it's amazing the difference it has made. Good luck with your s7's guys