Jules, 09 Jul 2018the update to my phone is straight BS! I no longer have the ability to assign custom notificat... moreSame issues here! Any idea how to fix the assigned text tone yet? Any clue what the triangle with arrows is? Very frustrating.
This update is AWFUL!....Put it back to the way it was!!!!!! I lost a lot of functions with this update and my phone is running much slower, and it does NOT hold the charge anywhere near what it did before and that wasn't much to brag about. I had set text tones for people so I knew who was texting and you took that away. The deletion of that feature alone is UNACCEPTABLE!....Why would you take away features that are obviously loved by MANY long time Samsung users. Do you even read these comments? With sales of Samsung phones going down each year, why the heck would you do something that is only going to cause a further drop in sales? Are you trying to encourage your customers to go to your competitors? This is my 3rd Samsung, s3, s5 and now the s7...I loved them all BUT this update has pushed me to the edge. Change it back, ASAP!!!!!!...I have 2 payments left on this phone, it may be my last payment to Samsung!!!!! One EXTREMELY dissatisfied customer!!!!!!!
Just like many others, I'm very displeased with the new Samsung Galaxy update (s7 edge). So many things!!! It's been only one day for me and I'm ready to trash this phone! Why is the history of my text messages listed in my "recent" call/phone search? I just want to view my last incoming call - not stroll through the office and other miscellaneous texts for that day! Keep in separate!!!
My S7 does not recognize the sd card I have it there anymore. It was working before the update. Please fix it.
I don't hate this update as much as the other unhappy campers, but I really miss the ability to edit specific characteristics of images like brightness and hues but either I can't find it or it was removed. Please fix this or make it easier to find and access.
Unbelievably bad update from Samsung. Incredibly intrusive. While deleting my Samsung acccount (which itself took time and was not designed well (why do I have to agree to terms of service, etc., to delete my account?)) from the phone helped, there are still crappy things happening. I've talked with T-Mobile twice (who were clueless about this nightmare update, but were at least attempting to help), and Samsung twice (completely useless).
This, I assure you, is the last Samsung product I will buy. I will give the phone 1 week. If at that time, I don't have it running as I'd like, and/or the battery is draining too quickly -- I will trade it in.
After update my phone will not stay on a ringtone, it keeps going back to silent mode aaaan I miss important calls.
Anonymous, 08 Jul 2018Hate the new update more useless shit I'm never going to use. plus put my old clock on the scr... moreSo true, plus my texts that I send to other Samsung phones are being deleted. The person never gets the text.
What has happened...
Everything is just a mess now! And why did they have to change the keyboard setup?! It now takes ages to type a message, especially if you like to use emojiis, good luck finding them 😭
Have been a loyal Samsung customer for many years, but after this update I'm reconsidering. As many others have said, the phone is now a mess. It takes FOREVER to complete any tasks because the phone now runs so slowly. The addition of many nagging and unnecessary features, like the Giphy keyboard (really?) Keyboard is simply a disaster. Battery dies at warp speed. No text notifications - if I even click on the messages, all are immediately viewed as 'read'. Very frustrating and just a reminder that like any other business, samsung isnt concerned about their customers - they are only concerned with forcing them to buy new products. Absolutely shameful, and I haven't even finished buying the phone yet.
This is the worst update they've ever done. I'm going to go buy an iPhone. What were they thinking and when are they going to fix it. I am so aggravated!
Tom, 08 Jul 2018The Samsung Galaxy S7 battery was never great, but since this stupid update, the battery runs ... moreThe battery is diabolical. What was once good is now rubbish and the fast charge plug is now slow charge.
Not so impressed, 09 Jul 2018This update has wrecked my phone - I want it back the way it was. I agree it's pants now. All these stupid notifications say at the top of the phone and reminders you've got those notifications at the top of your phone every half hour! Battery life depletes in no time and fast charge is no longer fast. Samsung have failed this time!
My galaxy s7 after the update on July 5 2018 I have problems sending pictures and taking pictures is just grey color it is causing problems in my job I have to take a lot pictures every day but at the time to see the pictures to send it surprise!!! Is none of the pictures I take just gray color screen damm I will be fire from my job just for this update system...is any way I can get back my old system????
S7 oreo Verizon update
What pain in the .....
Deleted cache... no help
Verizon store oh you ..need a new phone.. BS!
I didn't add anything just did update.... Charging constantly...
If it was winter ( Great pocket warmer)
What I did find from Google when tried to get help was my Google backup no longer works due to Verizon deleting service and using their's instead. And only defaults to contracts but if I want I can pay for more storage (money maker for Verizon)
I ended up using (Samsung smart switch) stored it on my sd card in phone. Did a factory reset.
Restored using smart switch. Then reloaded apps from google and amazon.
Now phone is working excellent for me!
So the only things not working right are my messages it keeps switching to chat mode! It's annoying I liked my messages the way they were before! Another thing is all my live screen themes from the official Samsung theme store stopped working... The lock screen shows the picture frozen it doesn't move. And it's all themes like that not just the ones I own. This update broke more than it fixed... CHANGE it!!!