Fix the phone. Takes forever just to get to where I can put my pin in. Keeps taking me back to the time screen. Battery life is gone. Have to charge phone constantly and takes forever to charge. Your going to lose a customer if not fixed!!!
Paid over a $1000 for a phone that did want I wanted and as advertized . Now SAMSUNG has vandalized the phone and made it a heap of crap that is almost unuseable and not what I paid my money for. Maybe there is a legal class action option available.Have stuck with SAMSUNG through a lot. Now looks like I should look around if SAMSUNG is not at least going to make a statement, and acknowledge it
😡😡😡 what the hell???? Ready to toss this phone since the last update. Can't update contacts with a specific message tone. Battery life sucks.
Anonymous, 03 Jul 2018Group app settings, draining battery, call drops... worst decision was to click update!Horrible update.... Buying another brand
Trillion-dollar companies and they give us updates that minimize our phones capabilities, have had nothing but problems since this last update, crappy battery, voice text doesn't work properly anymore, just plain disappointing all the way around. Step up and do something Samsung!
Anonymous, 30 Jun 2018Dude. No one is switching to iPhone because of an update. They'd switch android carriers....iP... moreGroup app settings, draining battery, call drops... worst decision was to click update!
Samsung! We want our phones back!!! Does anyone know if this is going to be fixed???
WHAT have you done to my phone Samsung??? Phone was perfect and now the battery life is rubbish, it's taking forever to charge, phone is slow. Getting a mountain of advert popups now too which are taking over using the phone. Fix it! Leaving Samsung and not coming back unless this is fixed asap
Anonymous, 02 Jul 2018Ever since the update, things have changed. Can't personalize the text message tone. This wa... moreJust spoke with samsung regarding this. They tell me Google is responsible for updates and decisions that resulted in loss of individualized text message tones as well as the crappy appearance of my screens now. Obviously unconcerned about customer satisfaction.
Same here. This may be the worst update I have ever experienced. I no longer have the ability to enlarge the icons. If this is available, I can't find where to switch.
I doubt Samsung really cares, but it is never a good idea to change a users appearance settings, particularly to radically change the appearance after an update. I too am considering heading back to the iPhone. I disliked some of Apple's updates too, but nothing was this radical.
My s7 edge won't stop crashing since the June update, never had a problem before but its almost unusable, got to the point where it would crash right after resetting, surprised I could make it last long enough to post this
I can't get number notification on my messages app. It's so annoying. I don't know if I've got messages. Does some know how to fix it
The latest update has ruined my enjoyment of my phone! Cannot personalize the message tone as before! Battery now shows white as previously mine was green which made it a lot more visible! Hate being prompted to add photo to my details! plus many more annoyances!! I am seriously thinking of changing phones to a non Samsung phone!!
Ever since the update, things have changed. Can't personalize the text message tone. This was available prior to this update. Now I have to go to my phone every time I receive a text just to see who it's from. Very disappointed.
Battery draining much faster and takes longer to charge. Not happy at all!!
Updated Verizon s7 OTA accidentally but everything works fine surprisingly. Even my SD card completely intact and not missing any photos, videos, or docs!
Since the update I no longer get text notifications at all either by sound or by number. I brought my phone to the Rogers store and they cannot fix it either.
What have you done to the camera? There is not an auto edit anymore, ( with one click of a button) to correct the image. There is also not the photo photo correction, to edit self images. I really wish that this update did not install automatically overnight. I AM Extremely disappointed and may not go back to Samsung.
i don't know what you guy's did. but you are about to lose a lot of consumers. your update is screwing everyone's phone up. battery, gone! speed,gone! and everything else that matters. we as the people will keep our phones efficient. not you. thank you for your time. please look into this for us, as the consumer. we make you.