Since the update, I am not receiving my calls, my tone for a text sounds, but there is no message. Thanks a lot for ruining a phone I had for over a year with no issues at all
I am sorry to have allowed the update! I have lost my individual tones for texts- a very important feature to me. Will never buy another Samsung!
My blue tooth worked perfect until this update, but not now besides all the other problems mentioned by others. It's a big deal being a truck driver!!!
Ever since update 1 week ago, my phone emits the tone for a message at 6:05 every morning. There is no notification of any kind. The only solution I've found is to turn off the volume every night. I don't like the new look either!
If this is a Samsung tactic to force everyone to buy new devices and crash everything, I can say wholeheartedly that I will never buy another Samsung device. This update has crashed my phone, made it ridiculously slow and I'm beyond disgusted with this whole thing. Whatever team at Samsung that wrote this update and approved the forced upload should be fired immediately.
Software update now has me wondering who I'm getting a text from - I want my customized individual text notifications back!
Anyone hearing when they're fixing this ridiculous mess?
Miss M, 23 Jun 2018I hate, hate the new update! This is no longer the phone I bought. I'm having the same problem... moreI agree. What happened to it? I keep telling myself i need to turn it off and bavk on. My messager doesnt show i have messages either..
Galaxy S7 Active kept pestering me to update. I finally let it. Big mistake! Now multiple apps are crashing upon opening. What is happening?!
I have always been an android user and Samsung has always been my choice. After the update today, I can't say I will remain a Samsung user. Why did they have to make these changes??? Photo app is a disaster now. WAZE locks up, I can't access my SD card because the app automatically closes itself before I can access it. Texting is ridiculously slow. If I had the money to buy a new phone, it wouldn't be a Samsung and I would just give this one away because I am fed up! We spend too much money on these phones and the carriers to have to accept these issues.
New update is absolutely horrible! Phone rings several times before showing who's calling, texting is at a crawl! I have an S7 Edge, never any issues until now. Waze app freezes and closes, battery is very hot, charges really slow and drains fast! Please fix this Samsung! I can't argue with my husband that Android is better than iPhone if this keeps up!
Pats, 23 Jun 2018My photo app keeps shutting down since the update and when I save a video on Snapchat to post ... moreSame issue. Trying to view photos or videos on my s8 active causes the app to crash. Cannot post videos on social media either.
Me toooo...sooooooo frustrated! That is really the worst part for me. My battery drained fast anyway but I want to customize my text tones! So mad about it!
I hate, hate the new update! This is no longer the phone I bought. I'm having the same problems as everyone else but the thing I hate the most is that I can no longer give different sounds to different people! Also I have almost everything turned off but my battery is still being sucked dry. I had a fully charged phone this morning now 7 hours later it's at 58% and I have barely used it!!! What is going on? If there isn't a fix I'll be looking at getting an iPhone or some other brand. I've always had a Samsung, my phone and my tablet, and loved them but this update has too many things wrong. I'm not a happy camper!
I knew it was a mistake to upgrade but the damn thing never stops nagging you about it.
Butterscotch, 23 Jun 2018I loved my Samsung phones. But this new update has me frustrated! I want my message tones back... moreI keep hoping everytime I have an update, that this issue will be resolved...I miss my personalized message tones.
After this new update June 2018, many things have gone suddenly awry with the phone. Slowed down a lot taking long time to open up each feature and app, Waze and Google maps freeze up, zig zag keyboard no longer recognize my words and make this great feature crappy, forgot what it learned about my zig zags to crate the right words, splits up words into multiple words or phrases I didn't type, lost some not all ring tones associated with contacts, forgot safe devices to stay unlocked with, loses battery power exponentially faster than before. Please tell me this is short lived and there is a fix coming fast! I'm ready for an upgrade like I'm sure many others are so will it be Samsung or another android?
Deda, 23 Jun 2018Same issues. Phone is slower, gets hot easier and eats up battery with hardly anything running... moreSame thing is happening to me. Now it won't even charge, I've had it plugged in for 3 hours and it's gone from 45 to 53%.