blumak, 08 May 2018updated my phone @6.20am went to 92% now all I get is flashing Samsung Logo ad a really hot ph... morei had the same but now randomly several hours later my phone has started to work again!
updated my phone @6.20am went to 92% now all I get is flashing Samsung Logo ad a really hot phone not happy
i cant even get mine to give me an option to reset to factory settings, it will not move from the flashing samsung screen, I have tried eevrythig
I had the exact same issues last night. Frozen on Samsung logo very frustrating. My phone wouldn't turn off. This was my method of brining my phone back from the dead. I turned phone off with power lead connected as this was the only way to keep the phone off. Press and hold power button with volume down button and phone should switch off.
Follow instructions from the dried guys of clearing cache which I did no joy then full factory reset still no joy then I started in safe mode and hey presto. Reactivate Google accounts so remember passwords what a nightmare lol.. After about 1hr of reloading apps etc, I crossed my fingers and took phone out of safe mode in the settings and it's still working thank God. Good luck....
Nannie Annie, 07 May 2018I have just downloaded the recent update and my phone is now not working. Just flashing Samsun... moreI am having the same issue. Phone wont switch on only flashing samsung. What's going on???
This is a nightmare. The first upgrade to go this bad. What is Samsung's solution or are all phones going to die!
I have just downloaded the recent update and my phone is now not working. Just flashing Samsung at me. The phone is also getting hot. Any idea how to fix. Cant use it!!!!
Surley after reading these problems Samsung should do something about it. I have never had problems with Samsung before!!!
My samsung s7 did had the same rebooting issue everyone is talking about. I waited for it to die then plugged it in and turned it on by holding the volume up, power and home buttons all at the same time. This took me to a screen with the option to reboot, clear cache, factory reset, etc. I tried the reboot option and it didn't work so i waited for it to die again so i could get to the setup page and then factory reset it. I then set it up again with my gmail and samsung account, which i luckily backed up everything to. Made an account just to say this hope it helps
I just updated and had the same issue. Hold the vol up button and power on button for 10 secs. This forced my S7 to continue the install and now all is fine. I hope this can help
Stuck in the SAMSUNG pulsing loop. Shop couldn't factory reset and another guy had similar issues while in there. Battery getting ridiculously hot too. Clearly a 'global' issue that Samsung or Android need to sort BUT how when phones won't even factory reset?
Go on thedroidguy.com & follow problem#4 I've just sorted my hubbies mob. Good luck!
Mines just the same stuck at 59 of 59 pulsing Samsung how do re boot it?
GosLok, 18 Apr 2018My phone was draining fast after the update, and doing what everyone else described, but after... morei can't even get mine past the stage where it's rebooting. It hasn't started yet, so I can't do anything with mine at all. So bloody frustrating as mine updated itself. Now I have no way to contact anyone or for anyone to contact me either.
I started the software update at about 9:30 pm yesterday. It seemed to start okay and restarted and prompted me for my password a short while later. It then went into a rolling circle around a padlock and has been there for over 5 hours now! Doesn't look good!!!
For me today in galaxy 7 after a full reset factory settings I saw a blue screen with an android and the message "remove" the screen went off and the phone stopped responding to anything. no combination of keys and connecting chargers can bring him to life. connecting to a computer does not help either. Now he is completely dead. what to do ???
AnonD-754778, 25 Apr 2018we have been unable to unlock the screen since the update. THe password option is gone. the pa... moreI updated my phone today and now can'teven get it off the opening logo screen so basically no longer have the use of my phone
just been on holiday after losing my dear dog on monday the 30th friday the 4th lost my fatherinlaw later that night had update to oreo android 9 and gets stuck on the samsung screen im going to loose all my holiday pics and memories of father and daughter when daughters were babies
Hal, 05 May 2018Had to hard reboot. Lost contacts etc. It's a joke. Good luck. How do you hard reset when you can't turn it on?