AnonD-748373, 30 Mar 2018after updating my phone last night..took a game(mobile legends) this morning, phone got lag or... moreMy phone is dead after the update! They cannot even reformat it at the samsung store and now they want me to replace the motherboard! My phone did not have an issue before today and i only use it for regular stuff... i am not even a gamer!!!!
The recent galaxy S7 update messed up all of my notifications. I had to go in and reset every single one of them as to whether I wanted a notification and whether or not I wanted to see it on my lock screen.
The latest update broke my s9 to the point it won't work as a 3G or 4G phone any longer. I had to revert back to my s8 and ignore the update. Samsung keeps trying to point me to my carrier and Samsung USA is telling me to fly a kite because it is an international phone. Fun times.
Barrettguy92, 02 Apr 2018I don't know what the hell samsung was thinking with this POS update but I am SERIOUSLY thinki... moreSame exact thing happened to me. I contacted Samsung technical service about all of the messaging issues since the update, they came onto my phone remotely, and totally screwed it up. It took me an hour to get it back to normal. Their final suggestion after an hour and a half, and forwarding to two supervisors: Reflash or put the phone back to factory settings. They said nothing in the update can be fixed or undone because if was sent as part of the Android update. We are stuck with this until the next update.
My Galaxy S7 was 100% charged this morning. Two hours later it was down to 65% and it had not been used and no updates to apps. Also, it is taking much longer to charge. The last update was horrible also. All the icons on my home page disappeared and for about two weeks I kept loosing all or part of the icons and had to keep updating my home page. And these are not the only problems I have had. My sister loves her IPhone and if these updates keep messing up my phone I will have to seriously consider another android or the IPhone.
defy, 06 Apr 2018Just updated the S7, the phone heats up and drains battery so quick!!
The phone is still war... moreYep!! Not just warm, downright HOT.
I was offered a certified refurbished replacement. I was furious because I just bought this phone 10 weeks earlier. Wouldn't send me another brand new phone. I still have the dud!! Battery doesn't last 4 hrs
Just updated the S7, the phone heats up and drains battery so quick!!
The phone is still warm even I switch to power-saving mode........
anyone has the same problem?
Very Mad, 04 Apr 2018Samsung update has ruined our lives. Battery drains until dead...can not even conduct business... moreAll you can do now is to factory reset it. The Apple did something similar with their iOS updates.
The battery drains in no time. The factory reset went a long way to restoring it, but it still isnÂ’t like
it used to be. I learned about the updates the hard way, IÂ’ll think twice before doing anything of
that nature again.
Samsung update has ruined our lives. Battery drains until dead...can not even conduct business. Of coarse their fix..buy a Samsung 9 and get one free. Seldom get 4G when I had it continually. Removed all apps so location not tracking me. This sucks sucks sucks
My phone is only 5 months old. Hate the situation big time
Wifi issues, FB and Youtube gliches, MMS and group text messeging etc...My S7 was perfect and now they scrued it up with these updates...unbelevibile what they doing😠
Phone is slow, losing charge faster, keyboard changed, can't select multiple people people at once for group text... (have to select start after each name)then it only lets me do like 5 at a time too.
Consider this, all these frustrating issues are part of a design. A plan to get you out the phone you are comfortable with in order to sell you a new one!
The manufacturer isn't making money on your old phone. So they bug their own "update" and then the customer gets frustrated with apps/phone that were working flawlessly before the update.
They then drag their feet with regard to customer service and fixing the issues. Hoping you will get frustrated and go buy a new phone.
And they will continue to do this over and over, year after year, unless we call them out and make them fix the issues they created!
I don't know what the hell samsung was thinking with this POS update but I am SERIOUSLY thinking of switching back to Apple, so Andriod better listen up.
When the update first installed it completely rendered using themes useless as my text messages would be completely unreadable. And their tech support ruined everything on my phone trying to "fix it" and then came to the conclusion that you'll have to use the default theme. I kept telling them it was their fault with their update but the refused to accept the blame and wanted to reset my phone. I told them hell no let's not make it worse than it already is.
Now my phone refuses to message people in a group and it just sends it individually to each party member but can't find a way to fix it. So if anyone knows, let me know.
Like someone stated before, my battery drains LIKE CRAZY even when I'm NOT using it.
This is not an isolated incident, a previous update DELETED EVERYTHING on my phone! Contacts, pictures, you name it. Gone. Only way I got it all back is I still had my S4 and transferred it all back.
In conclusion, I'm sick of Andriod and Samsungs bullshit updates that make things go from BAD to HELL. They need to stop sending out awful products and get them fixed before they ship it out. Now I get that with technology there are going to be bugs here and there in the system, but almost every update? Come on!
My Samsung for normal calls is good but If I am making whatsapp calls its giving me a error of the Micro phone. Its really strange.
I don't even know where to begin complaining about this update. It's is horrendous!
New update locked my phone up. A message box appears and says that there will be a restart to configure the new sim card? When I press ok a new box appears and says "please wait" then it just freezes the screen. I now have a useless phone.
Holy battery drain batman! Android s7 active update slowed my phone waaaay down and the battery drains while I sit and use it! I have ONE app open. Terrible update.
The software update of March 2018 has drastically diminished the basic functionality of my Samsung Galaxy S7 Edge😠
I can no longer send SMS😠
I can still receive SMS from others, but I can no longer send replies, nor send any newly composed SMS initiated by me.
When it first started yesterday, I did a balance enquiry to make sure that my mobile credit (Cyta soeasy Prepaid) hadn't somehow spontaneously drained to 0Â€.
That's when I discovered that this bloody software update also doesn't allow me to check my balance!
Cyta soeasy balance enquiry code is *110#
Normally this briefly shows "USSD code running..." and not even 2 seconds later, the remaining balance is displayed (how much air time HH:MM:SS, number of SMS, number of GB of data, as well as how many Â€Â€ I have left on the account.
...But as of stupid 29 March 2018: *110# only gives the "MMI complete" Error.
I have already spent half a day of trying each and every fix for these problems, but to no avail.
I hated the stupid Nougat update of 2017 after it unilaterally changed my important personalised settings on this same Samsung Galaxy S7 Edge.
The worst changes were to my keyboard layout and language settings:
Â• the 3 non-English languages I regularly type in were gone,
Â• autocorrect became (and remains!) hyperaggressive: it continues to change even common English words (the possessive pronoun "its" always gets autocorrected to the informal contraction of it+is➡ "it's" 😡). Yet when I make an actual typo (like typing "samw" instead of "same"), that onetime typo of mine will end up getting remembered as the intended spelling from then onwards!
Â• all of the saved special words (spellings of proper nouns, subject-specific jargon deemed too complex/alien sounding for Nougat's programmers) + my frequently used word combinations- had all disappeared from my messaging app's predictive text.
That stupid Nougat update made using my phone a stressful and time-consuming ordeal. I naïvely treated myself to this S7 Edge believing that its features would make communicating easier, NOT HARDER😠