I have a US T-Mobile s7 edge, and had the same problem, tons of lag, won't unlock when entering pin or using a thumbprint, just goes blank and returns to the lock screen, and bad battery drain and standby. The lag was diminished a lot for me by putting it in mid battery saving mode, and turning off background data, but leaving the processor at full speed in the battery saving options. it hasn't fixed it, but it has helped make the phone usable at least. The unlocking issue is tremendously irritating. Phone worked totally fine prior to the "update".
Updated my S7 yesterday... Battery went from 100% to dead in about 5 hours... charged it over night, and it went to 75% in the first hour... 40% in 2 hours... I cleared both the OS System Cache, and the Applications Cache, and put it on a charge cable. (Wireless Charge now can't seem to keep up, if the phone is turned on.)
I'm not real happy about this one.
Kmcc91, 26 Nov 2018The latest update killed my phone, since I cannot charge it. Was working fine and then after ... moreYou should try to see what you phone provider can do to help you with this issue. They maybe able to help you revert tour phone back before the problem started. If you have phone insurance part of your phone plan you can also do a claim to get a replacement phone. Hope this helps. 😊
Sweatnose, 29 Nov 2018I'm purchasing an S7 on Friday. Should I do an update before I ever use the phone so I won't ... moreI'm never updating my s7. I think you should update to oreo if you haven't but if the device is on oreo, no need to cause problems to the phone with a security update.....
Steve A, 26 Nov 2018After major android software update yesterday, my S8 phone app stopped working. Restart didn'... moreI have a samsung s7 and after the software updat i cant find my setting amd my when i press the power and volume button it doesn't want to reboot it only restarts
I'm purchasing an S7 on Friday. Should I do an update before I ever use the phone so I won't notice changes? Should I not do the update at all? I've heard bad stories so I want to be ahead of the game, per say. Any suggestions? What can I expect with these updates?
The latest update killed my phone, since I cannot charge it. Was working fine and then after the update, battery drained quickly and then when I tried to charge it, nothing. Was hoping to be able to rollback the update, but just chatted with Samsung and they basically told me, that I was stuck and the phone needed servicing.
Updated my S7, seems to work very well. Problem is now my text don't notify me when they come thru. I have the notifications set to high (volume) but still doesn't sound off.
After major android software update yesterday, my S8 phone app stopped working. Restart didn't cure it, but a full shutdown triggered a reboot in SAFE mode and then a restart from that seems to have cured the problem.
Latest upgrade is affecting messages. New ones appear in notifications but when in conversation it appears at random in the conversation. It's ridiculous you can't find the message your replying to!
S7 edge, updated on 21.Nov2018. Switches off unexpectedly. And after it does not switch on again. Connect to changer, it shows 70% battery, switch on in safe mode. then switches back off unexpectedly. Has someone been in touch with samsung?
New update killed my phone.... not a happy samsung customer
Since I updated my Samsung Galaxy S7, my phone has been extremely slow and overheating, thus draining my battery. Plus, random ads keep popping up on my phone when I try to simply reply to a text or call someone. And when I try to use the GPS on my phone, it keeps going off because of the relentless ads. It is very irritating and and pointless, so I've barely been able to use my phone since this update.
Anonymous, 21 Nov 2018Phone is dead the moment i installed update. I mean utterly DEAD. Thanks Samsung.I've managed to get it to boot to the download menu by holding volume down, home and power with the charger plugged in, I flashed it with the latest firmware version with Odin and got the same issue as before so I'm currently downloading the October firmware to try that. Don't give up though, it's a software issue so shouldn't cause your phone to be irreperably damaged but I guess if you can't get it to switch on at all then there's not much you can do.
Samsung you s7 update on 11/17 bricked my phone. It's in a continuous restart loop. Spent 2 hours on phone with tech support and still can't get it working. Samsung need to make good on this phone isn't even 2 years old and never had a problem till this update
I updated my Samsung Galaxy 7 Edge.. and it freezes, slow to load, can't watch video
Angry ... horrible update!!!
Phone is dead after latest update, worked ok, then after charging it wouldn't turn on. Tried reset but seems phone is unable to locate android operating system. Not ideal when away on holiday. Seemingly it was requesting new operating system needs to be loaded from SD card. Think a visit to the Samsung shop will be required.
Installed latest update November 2018 now phone works like crap! Slow to load, FB is screwed up and not receiving emails and difficulty opening them! Why the heck can't they just leave well enough alone!!
JH, 05 Nov 2018the update slowed my phone down and deleted a bunch of my pictures. I also lost over 300 pictures with a previous update. This time i pulled my memory card out of the phone before i did the update, as well as backed them up on a computer just in case. Haven't used my phone much at all and in two hours the batter has dropped down to 76% so every update has made the battery drain worse. I have heard that phone companies have gotten caught sending out updates that trash your battery forcing you to buy a new phone and I feel like that is what we have going on here. I'm really not happy about it.
I Am Having The Same Problem With Battery Draining Quickly, Even When It's Not In Use N All Apps Are Asleep. The Other Issue I Am Having, Is When I Get Called. It I Can Hear My Phone Ringing,But There Is Nothing There. I Can Not Answer Or Reject The Call. It Is Just The Sound Of Someone Calling. I Also Am Having An Issue With Sending Videos. I Can No Longer Post Them To Facebook, Kik. Snapchat. Nothing. It Just Shows A Grey Box With The Number Of How Long It Was Recorded For If I Try To Send It Through The App. If I Go To The Gallery To Try N Send A Video, It Just Keeps Force Closing The App Repeatedly. I Can't Even Upload My Pictures Or Video To Dropbox Anymore. Any Time I Try To Open It, N Select To Upload Videos, Dropbox Immediately Closes.