I do not have ANY of the problems or complaints I have read here...but I do have 1 MAJOR problem with this update. The wi-fi calling feature has vanished completely. When speaking to both Sprint and Samsung, they don't seem to know about it at all and any time they try to direct you through the settings menu, they are telling me paths that were in the Android 6 OS, not th 7 OS. They don't even know how the new OS works. I want to roll it back to the Android 6 build from Dec 2016. The tech told me I would have to go to Best Buy to get this done as they have the software to do it. The Sprint stores do not. Best Buy can back up everything, roll back the firmware and restore everything. Buy the user should get the software "Smart Switch" a Samsung app that allows you to back up everything. Then take the phone to Bet Buy and get the old OS put back on the phone. Don't think a factory reset will help either. I backed up my phone, did that reset. It wiped the phone like it was a new phone....but it was still Android 7. The original firmware was lost. Good luck all.
I just woke up to a nightmare everything has changed in my phone. Hoe do i undo this update. I would never have purchased this phone if it was like this before would have just ketp my S5. Need to remove updae HELP
I'd love to see the update, but I clicked to install, it did that & is now stuck for over an hour on the white T-Mobile screen. Anyone know how to force a reboot? I'm totally stuck. Googling for answers now.
EveryDayJabberwocky, 25 Feb 2017Got the huge update yesterday. I don't understand why they always try to "fix" things that don... moreI found a solution to the brightness problem. There's a drop down beside it click on the move to top option & it'll be back on top.
EveryDayJabberwocky, 25 Feb 2017Got the huge update yesterday. I don't understand why they always try to "fix" things that don... moreI sooooooo agree with you. I hate this plain Jane update. Wish there was a way to go back 😠😠
ordinaryuser, 26 Feb 2017The update has deactivated the security settings, a simple swipe by anybody unlocks the phone,... moreI think if you didnt have a pin or something before then it wouldnt have carried over but i havent had battery issues yet but if your using the performance mode it will probably kill your battery much faster and also the contacts merged with the messaging and i like that because you always had to switch between but also liked the new look
The update has deactivated the security settings, a simple swipe by anybody unlocks the phone, this cannot be reset again to pin or fingerprint. anybody has the same problem?
I think WhatsApp and Samsung made bet for who will irritate most their customers. New update theme can be accepted. ok.. but what about over photos and videos that disappeared from the phone? I am a YouTuber and my videos which I captured for upload in youtube also disappeared. now, what will I do? it is really disappointing.
Leah1964, 24 Feb 2017It will not let me do that. I hate my S7 Edge now do u know how to get rid of the recent apps thing when u slide ur finger diagnol from the bottom right corner
This new update completely ruined my phone, now it gets extremely hot and continuous restarts itself. The previous version was working perfectly fine... why fix something that's not broken!!! very disappointing samsuns.
New update has made my phone slow, font looks small, plain and old.
Cant bare the speed
This is not good. How can i roll back to previous version? Ugg. I don't have time to relearn where everything is on my phone. I have better things to do with my life.
hSammmy, 24 Feb 2017you can just change your theme or update it and you will be able to see it againWell I changed the everything more times than I like too ....still can't see my messages...after this horrible update.
And so wrong that I had too change it so many times still didn't work. I paid a lot for this phone...
Wtf Samsung!! This update is awful!! My phone display looks like an old phone!! The battery doesn't last anymore and to charge my phone it now takes hours to charge and that without using any apps! The texting is rubbish if you type a word wrong this update doesn't change it for you it leaves it there!! And The update has deleted all of my personal dictionary entries!! I now hate my phone! The old version (marshmallow) was amazing the look of the phone looked so much better!! And the charging was amamzing!! Please samsung gives us the marshmallow update!! Please resolve this awful update!!