Anonymous, 27 Jun 2018So when is the fix coming? We all hate our phones now!I want my individual ringtones for my text messages
This is HORRIBLE!!!!! We pay too much money for these phones!!! Nothing on my phone is working properly. I can't even get to the home screen, to message, or call. I have to keep messing with it, till it shows anything! Will never buy Samsung again!!!!!
Anonymous, 18 Jun 2018Everything I download is now really slow even if i am on good wifiSame mine even just cancels the download
My phone automatically updated the other day, and since then it takes 8 hours to charge my phone and it takes literally 10 minutes to drain from 100% to 80%.
I did not have these issues before this update.
Needs fixed immediately.
Anonymous, 26 Jun 2018Agree...all messed up. Battery drains. Phone lags, runs slow. Can't re-customize settings to w... moreagreed..in the time it took me to sign on and type my last response..my battery went from 30 to 27%. seriously lagging and Im not receiving or sending texts and calls right! TOTALLY DISGUSTED WITH THIS NEW UPDATE!!
i kept hitting no to update and it did it automatically when I was at work. my daughters did the same thing!
anunyapete, 27 Jun 2018When I connect my S7 Active to my PC to download my pics from my phone to my hard drive, I get... moreI am getting the same comment it says gallery has stopped photo has stopped, onedrive has stopped. Everything relating to pictures has the message it has stopped. The video camera also sucks now. I don't have rewind fast forward or pause.
I had a software update for my s7 edge a few days ago. Ever since then, apps constantly crash even when not in use. One drive, gallery, even device maintenance CRASH! I've sent many feedback reports waiting for a fix. Please fix soon. I can't even clear storage because it crashes!
I was upgraded and my ringtone keeps going back to silent every few hours... Whats up with that?
Had this updates 2 weeks ago and its been a nightmare for me. My fb is acting up, my google authenticator doesnt work now with coinbase, slow UI, freezing like crazy....slow slow slow like hell!!! Samsung you let me down this time. Fix it ASAP coz this is Bad Bad Business! Now i cant access all my accounts that depends on my google authenticator. Grrrrrrrrrr!!!!
I too am having problems with the new S7 update. The following is my Facebook post.
IF YOU HAVE A SAMSUNG PHONE DO NOT APPLY THE NEW UPDATE!
I have had nothing but problems. I have now been told my only option is to either do a factory reset (that may or may not work) or take it to a Samsung store for a software reset. Either way, I will lose everything and have to start over.
I went through 3 reps and 2 managers before they admitted to having a problem. All lied and said they were not aware of any problems. I told them to Google Samsung S7 update problems and they will see hundreds of pissed off customers or I would gladly send them a link.
When the last manager finally admitted they have a problem, I was informed of my two options again. I expressed my anger is more from being lied to than all of the problems. Just admit it and tell me there is nothing going to be done to make me happy and I would respect that. Don't just piss on my foot and tell me it is raining.
I'm so glad to hear I'm not the only one having this issue. My profile picture in contacts was straight-up deleted, and the phone is forcing me to either take a selfie or make do with a generic picture. Hate this, hate this, hate this.
I had the update happen last week and now my phone is destroyed. i go to unlock it and it flashes green every time. i charge my phone at night and it keeps flickering a white screen all night. It send me notification all day for junk i have never seen before. i cant hang up the phone when im done talking , my text messages don't go through at all anymore. I cant even use my phone anymore. !
And why is the Zcamera always using the battery? It says this at top of my phone constantly, and I cannot get it to go away. WTF??? Can't wait to get an iPhone.
Is Samsung going to fix it or not?
Anonymous, 26 Jun 2018Agree...all messed up. Battery drains. Phone lags, runs slow. Can't re-customize settings to w... moreCan't update Godaddy website as keyboard covers text that needs edited. Poor customer service when trying to solve problem. Couldn't even fill out their survey!
Congratulations samsung ...you have succeeded in making the phone more difficult to navigate !
Someone deserve's a nice pay cut !
When I connect my S7 Active to my PC to download my pics from my phone to my hard drive, I get an error message saying "MTP application has stopped". Dead in my tracks. Cannot interface with my laptop.
Also getting that says "Photos has stopped".