What and why did you do this to us. I can't find friends and family's contact phone numbers and it is a totally night mare. Why would a company do this to it's customers. I want my old system please. Do a update to put us back. This is a bad joke, wright. I will never update again due to your unchecked update that put your entire customer base into a nightmare. Really, is this a update that was tested, I think not. Please update back to what we purchased. Not this bad joke. My husband is about to leave me because i updated. Help
I hate the new upgrade, all my messages popup on like a banner with a preview of the meddage on the screen even though popups for the app like whatsapp and skype has been disabled. I feel so naked with the upgrade like I can't show a friend or family member a pic for fear that a message I don't want them to see may pop up
OMG - Calendar is a mess!!!! Very bad step. If this is the way I am changing my phone.
Debbie, 10 Mar 2017This new update sucks!!!! Icons are all small, everything is drab and my flashlight is gone!! ... moreThe flashlight moved to the 2nd screen of icons. Once you open the slide down with the volume, flashlight etc.. slide it to the left, then click the 3 dots at the top, click reorder buttons & drag the flashlight to the 1st screen.
I also hate it. I USE 2 LANGUAGES. PREVIOUSLY NO PROBLEM.now...each Dutch word I type I need to correct. Yes I have Dutch and English as operating LANGUAGES selected. Always wonder why updates need to change things. Fix the bugs and leave the rest alone or is this about justifying some ones salary?
This update has changed my phone but it still works and is fine. The only thing I do not agree with changing is the phone contacts favourites, I use to just be able to go to favourites and tap on person and it would call but now have to scroll and go into contact which is the only annoying thing I can say about this update other than that, I am not going to fault it like everyone else has here. I am still able to do everything as normal, it will just take some getting use to. A change is as good as a holiday sometimes!
Not happy at all. The changes suck with the update!! My phone isn't acting right anymore. I have always been a Samsung girl but now am strongly considering changing to a different phone.
Debbie, 10 Mar 2017This new update sucks!!!! Icons are all small, everything is drab and my flashlight is gone!! ... moreI agree it has totally screwed my phone up.cant recieve pic from people on messenger.totally changed my default.
I do not like the changes at all. The colors are horrible. Not as user friendly. Smaller is not what I need. Can I undo my update. No thumbs up here.
This new update sucks!!!! Icons are all small, everything is drab and my flashlight is gone!! I hate this phone now! Is it a ploy for people to get rid of their galaxy phones because I absolutely will go to another phone! Who's bright idea was this update anyway???
Since the last update I have grey horizontal lines going across my screen, creating horrible pictures and making the phone hard to read. I have lost groups I had assigned for work in my contacts. Now I have to send individual text messages instead of quickly doing one group text. The calendar is hard to read and use. The one version before the update was much better. Everything was more user friendly and easy accessible including the flashlight app. This last update is horrible. I want to know how to uninstall the last version and go back to the version before. Unhappy Samsung user.
Ever since the update my display settings won't save. Every time I open up my phone I have to change the screen timeout setting away from 5 seconds. And this is after I had to factory reset the phone after the update the first time. This is crap.
I won`t be buying another Samsung phone why the hell did they do a update that doesn't work as good as the software they had................. its a step backwards.
I guess some 12 year old designed the new update.................I hate it
I updated my phone last night, and know every time I try to send a message it fails to send it, and takes for ever to try and send. I've waited 30 minutes for my text to send, and its still sending!
I want my old phone back please.
Does not support split screen either! AWFUL! after so many years with Android I'm going to IPhone!
This last update is horrible! My phone is slower, dies quicker and when I play Pandora my phone now freezes!Not to mention the whole layout changed and I LOVED my old layout! What in the world Samsung???? I used to sing your praises with my S7... Now I hate it!
OMG! New update is horrible! Keyboard sucks! Not able to switch to other languages. Calendar is awful. Not able to see clearly thw font is too light and makes it difficult to see at first glance unless you open the whole day. They have gone back to the days of the blackberry! The nice crisp visuals and icon and font sizes are gone! I have a BORING PHONE now. Please FIX ASAP! You even have to go back and forth the keyboard just to type an exclamation point. And the messages are so not visual friendly with very limited boring options. Not helpful for people with poor vision. DISGUSTED!
Samsung software update is a disaster!
Fingerprint access no longer works, phone contacts are totally screwed up, texting in multiple languages no longer works and home screen settings also screwed up.
HELP - does anyone know how to reinstall the previous software?