Samsung is the most reliable, as it gains more than any single point for having that reputation that far away, in a country that isn't its own , if you have that performance against a company with countless billions to spend in their own country with their native local infrastructure your one heckova show. Samsung has my respect and that of many.
S3 I9300 got that high score? While drop only 50cm can cause lcd crack, and quiet alot people had same isssue when we gooogle it, plus only got 1 time android update lol
Jurnomeo, 02 Jun 2016Ridiculous, the iPhone 6S Plus is a far superior option. What on earth was up with these people?That's your opinion....most people don't think that
Ridiculous, the iPhone 6S Plus is a far superior option. What on earth was up with these people?
Great, give these bloody companies even more fuel to brag about and increase prices :-(
Lol....see how Samsung and apple are dominating (especially Samsung )...for those of you saying that this list doesn't mean anything,I will tell you that even the smartphone market share it's still SAMSUNG and APPLE that are dominating the whole thing...am just saying it says alot..Samsung has come a long way is all am saying
Apple needs to start being innovative. Creative apple died with Steve Jobs.
hahaha after so many cases by apple (looser of the year) still standing tall samsung in apples home country..thats it
Anonymous, 02 Jun 2016So, this actually also explains why it has the biggest market share...?no it doesn't. In fact it doesn't even show which market share these brands have.
This is only a report about "customer satisfaction". While it is interesting for companies to know whether customers are satisfied with their products and what the need to improve, unfortunately this report doesn't give any detail as to why or what needs to be improved. At least not for the technical aspect of smartphones. There's more detail about store/service centers. Or in other words: "much ado about nothing".
Samsung would be insane to not release their upcoming note flagship in europe immediately.
Showing that Samsung has become the new apple meaning that their devices are now similar
ssbatman21, 02 Jun 2016s3 and s6 at d same level....???? lol....The S3 was Samsung's best and the best overal Android phone when it got released. In fact when I sold my S3 (32GB) for an S4 (16GB) I immediately regretted it! Especially since I never had any problems with my S3 while the S4 was DOA :-( And THEN the war between me, Samsung and the store began which ended when the store finally exchanged that S4 for an S5 ( at a small fee for me). Needles to say I am much happier with the S5 then with any Galaxy so far (especially after I purchased the official inductive charging cover) but I seriously detest Samsung's after sales support. While I'm "satisfied" with my Galaxy S5 I will NEVER buy another Samsung again!
So, this actually also explains why it has the biggest market share...?