Qxdir, 02 Sep 2016Hahaha, I don't see any Huawei phones catching fire. Samsung are going to lose their 2nd po... moreThat may not be true. The battery is made by third parties, the same third parties that make batteries for other phones. We still don't even know if its just Samsung that's affected. Nevertheless, educated people will understand that the blame is obviously not on Samsung, and that we can only judge Samsung based on their response. Meanwhile uneducated people will just act like there was some extra negligence on Samsung's part that caused this.
This is really impressive, obviously we'll now much better in a week/month or so, but as a first impression/thoughts, this will be really quite damaging to Samsung reputation, profits, etc. & even more, because we are not talking about "just" a budget phone from Samsung, but the latest great flagship. Plus now that the LG V20, etc, are just around the corner. So let's wait and see more better what the aftermath will be, but it will depend on the scale of it, because that in somehow it will be negative is certain. The only positive note is that at least Samsung is doing the best possible.
Grey1213, 02 Sep 2016Why? Because when they have issues they sort them out and offer replacements free of charge?NOT BECAUSE THAT, what if the user needs take a important call while the charging? he dosent knew anything about this bombgate. and it explode on his face? can SAMSUNG REPLACE IT?
Diu Nia Ma, 02 Sep 2016Dont buy Samsung phones! Samsung has the worst quality control products ever. Failed scratch... moreIts horrible customer service that they are calling back all the units and putting customer safety first
i like samsungs quick reaction, they recognized that there is a fault and they are correcting/replacing units as fast as possible, if it was apple we would probably get some explanation "you are not charging it right"
Lag is a lie, 02 Sep 2016Anyone who says android still does the lag are not using the phone correctly. Daily cache cle... moreAgree with cache cleaning but factory reset monthly are you serious? I havent reseted my phones since atleast a year and its fine its cache data that slows the phone down and sometimes bad apps cause the issue too
Hahaha, I don't see any Huawei phones catching fire.
Samsung are going to lose their 2nd position.
I'm sure the usual fanboys will still come here and deny facts, because they simply know best and Samsung cannot make a fault -- other than stating they made a fault.
They need to realize that even the best can have an issue or even a lemon, that's just life -- it's all about how the matter is handled when it happens.
aatif khan, 02 Sep 2016Its highly appreciable move by Samsung. I am not a fan of Samsung, but this gesture really des... moreHaha! you are a fanboy! Every single unit is affected. Remember history, once nokia BL-5C battery were exploding. In ancient times nokia was able to find out which phones were affected, so why can't samsung? . Samsung is just trying to act generous. lol
this is good new from samsung...i am very huge lover of samsung mobiles...using all S and Note Series from start.... I proud to be User of Samsung........waiting for new slot of Note 7.
See Larry what happens when you send 100phones into market every year. See why Apple takes care of the annual releases so much?
Its highly appreciable move by Samsung. I am not a fan of Samsung, but this gesture really deserves respect. Though very few units are effected,they are honest enough to accept it.
In India Micromax is second largest brand after Samsung. Batteries of most of mm phones swell within a year time, with matter of user safety at least concern. Ever heard Micromax acknowledge the fault????
Hats off Samsung.
Lag is a lie, 02 Sep 2016Anyone who says android still does the lag are not using the phone correctly.
Daily cache cle... moreNot true what you said, Samsung akways been lagging after a month.
Sony are almost lag free, even Sd650 is faster than a S7 hahahsha.
SaltandPepper, 02 Sep 2016Really? I don't think so.. In my country Sony is the most consumer complaints and their after ... moreReally in my country its exactly opposite, lowest amount of problems heve been seen in Sony phone, I have never seen service center,since 10 years that I have used sony,
I think either you didnt have Sony or simply you dont know how to handle a phone
Note 7 suffered from 7 deadly sins (name beholds!).
If the phone has not been designed as "user unreplecable" (to leak continuous annual battery replacement costs from the customer) that wouldn't happen. But, GOD is powerful and hit the slam to face who was thinking fingering the customer (by leaking battery replacement costs) and let them lick honey from the same finger (as IP68 WP thing)!
SO, now, design a proper Note8 phone like Note4.