Md, 26 Dec 2016Motorola must join it's previous owner Google, that will be best for Moto and it's customer, o... moreExactly Motorola must have to be retaken by Google ,else they may lose all their customers
The Nougat update is still NOT THERE today a few days before 2017 for the Motorola g4 plus in Belgium , I don't understand Motorola why the make promises like push update to there Motor g4 plus with Nougat update in the 4 kw of 2016 , I hope it comes before the 01 of Jan 2017 like the promised ., wait and see ....
I was always supporting Moto but I must say it is the last drop of patience, can't believe the company didn't manage to deliver a timely update for nearly a stock Android phone...this is how companies get ruined when purchased by another company who knows nothing about customer service and doesn't realize that potentials buyers of their new phones are actually the ones who are waiting for this update. Loyalty isn't permanent Lenovomorola
I think they will release the Android Nougat update for moto g4 plus in NEXT CENTURY...😂😂
Motorola is in wrong hands. Lenovo has ruined it's reputation. I bought a motor g4 plus in July but haven't received Android 7 update. What is wrong with lenovo???
Don't turn Motorola into a piece of shit
Software upgrades are rolled out in waves, depending on the region and network providers. That's why we can't give dates..
Anonymous, 26 Dec 2016Lenovo ruined Motorola ... No timely updates , no service ... Motorolla please go back to your... moreMotorola must join it's previous owner Google, that will be best for Moto and it's customer, otherwise it will loose most of its customers..
My Conversation with moto support
Sneha: Hi, my name is Sneha. How may I help you?
Prathmesh Mangalvedhekar: Hi
Prathmesh Mangalvedhekar: Is android 7 for g4 plus is out ?
Sneha: I appreciate your eagerness to update your device to latest operating system
Sneha: The update has been rolled out to few customer based on random IMEI number. It will released to the other members as well in batches.
We suggest you to wait for update notification.
Sneha: We are releasing update in batches, request you to please wait for the update.
Sneha: The Soak test has been released, so once the test completes the final version will be released.
Prathmesh Mangalvedhekar: Any particular dates for update?
Sneha: We are working hard to release by the end of this month, once the software has been tested and it is a bug free.
Sneha: You will receive a OTA update or notification to your phone very soon.
Sneha: However I will share your words to our development team and will try to get the N update very soon.
Prathmesh Mangalvedhekar: Does It mean we'll get it in next 6 days.
Sneha: We are hoping to release by the end of this month
Sneha: I will share your words to our development team and will try to get the N update very soon.
Prathmesh Mangalvedhekar: If I upgrade my device manually the I'm able to receive the updates or not?
Sneha: We cannot assure you may or may not receive the future updates if you are updating it manually.
Prathmesh Mangalvedhekar: Ok
Lenovo ruined Motorola ... No timely updates , no service ... Motorolla please go back to your previous owner 😥 waiting for motog4 plus updates for decades. ...here after no motorolla and lenovo...
My conversation with Motorola Support
Sudha Madhuri: Hi, my name is Sudha Madhuri. How may I help you?
Sudha Madhuri: Good Morning!
Dipayan Dasgupta: Can you remove this content from your website temporarily https://motorola-mobility-en-in.custhelp.com/app/answers/prod_answer_detail/a_id/115401
Dipayan Dasgupta: actually it is misleading
Dipayan Dasgupta: Put it back when it is actually available else the users gets unnecessary annoyed
Dipayan Dasgupta: Thank you
Sudha Madhuri: I will certainly provide you information.
Sudha Madhuri: In order to proceed further,Could you share your device Model name, location and contact number please so that we can follow up you if we missed to provide you any important details.
Dipayan Dasgupta: Moto G4 Plus, Kolkata, XXXXXXXXX
Sudha Madhuri: May i know the source of purchase ?
Dipayan Dasgupta: Amazon
Sudha Madhuri: Thank you for Sharing the information.
Sudha Madhuri: We appreciate your interest in Android N for Motorola devices.We are testing Android N on Moto G4 and Moto G4 Plus in India.
Sudha Madhuri: The testing is going on for some devices of Moto G4 plus. After successful completion of the soak test all the devices will receive the N final update in batches wise.
Dipayan Dasgupta: Thats why I was saying to remove the content
Dipayan Dasgupta: no need to tell customer it is available
Dipayan Dasgupta: put the actual information
Dipayan Dasgupta: all that you said can be added to your site I mentioned
Dipayan Dasgupta: https://motorola-mobility-en-in.custhelp.com/app/answers/prod_answer_detail/a_id/115401
Dipayan Dasgupta: Thanks
Dipayan Dasgupta: Write there that we are currently doing soak test
Dipayan Dasgupta: and it will be available sooner
Sudha Madhuri: Sure we will share your feed back to ur team concern.
Dipayan Dasgupta: thanks a lot
Sudha Madhuri: Is there anything else i can help you with ?
Dipayan Dasgupta: No thats all. Thanks a lot for your help... have a nice day
Hi Motorola moto g software is closest to stock Android. Because of that even Lenovo can provide easily software update soon. Although Lenovo has bought Motorola mobile phones department it's still Motorola and gonna be stayed Motorola. I hope next generation products wouldn't be ruined by classic boring Lenovo lines.
jack_468, 25 Dec 2016Lenovo seems to be totally incompetent in providing Moto G4 update. Year is ending in six days... moreLenovo never provide timely software update toots own Lenovo mobile phones and tablets, how will they provide the same to Motorola