KMB877, 26 Oct 2016Just wondering why Samsung (or cellphone providers) are not blocking all N7 IMEIs? Doing thi... moreThat would cause them more serious trouble if they do it this way. I believe many more lawsuits could come their way if they forced to locked out customers phone and causing an inconvenience to them. Unless the law let them do it legally, then they won't get into trouble.
Poster clearly thinks everyone has free time to waste a carrier store to exchange this phone. On top of that carriers in the US are no longer offering any note devices and I do use the stylus, so thanks Samsung for screwing costumers over. I bought this phone because I use its features, not going back to a small screen of the s7. Might switch to LG
Samsung is victim of its own policies. Imagine if Note 7 would have been launched with replaceable battery? This will save samung Billions of $$$.
But just to make Billion of $$ from Non removable battery confinements Samsung lost Billion $$.
Kyembe, 26 Oct 2016Just throw it away and never buy a Samsung phone againHate much? Can't accept that Samsung is a really good phone maker?
You article lacks important information. Let me enlighten you. I am still in possession of a Note 7. I bought it on preorder through the phone network SFR in France. For the record the phone in my possession is my 2nd unit after the recall. I have acted as advised by Samsung every step of the way and yet I still have my phone and I am still using a truly awful loan phone from SFR. Why? Because Samsung stalling and incompetence. Since 11th October I have been instructed to call Samsung, then SFR, then Samsung to organise an exchange or refund. I have also attempted 3 SFR shops. I have not be able to return my Note7. For the first time I received a call from Samsung defining my options: 1) Get a refund and leave myself approximately 360EUR out of pocket (the SFR subsidy for the handset which I pay through my tarif), or 2) Recieve an S7 Edge (only - no alternatives) and get an SFR store credit for the difference in price - a difference they wouldn't quantify. I don't want a store credit and I was given no assurances that I would be released from my SFR contact. Neither option is remotely satisfactory and no compensation of any sort has been offered. Note that the last 7 phones I have purchased were: S2, S3, Note 2, A5, Note 4, Note 7. My loyalty has been clear. Where is Samsung's? I would be happy to provide you a more detailed account of my experiences dealing with Samsung France if you'd like.
Just wondering why Samsung (or cellphone providers) are not blocking all N7 IMEIs?
Doing this, I'm pretty sure the number of N7 returned will increase in an instant.
Anonymous, 26 Oct 2016i recommend not returning it and simply getting a refund... instead keep using or not using th... moreWhen a company discontinues a device and urges you to return it, you can bet you wont be able to sue them for anything if you don't comply with their warnings.
Samsung should not have discontinued NOTE 7. It was the best Phone I have ever used. Some changes & modification could have saved it. (firstname.lastname@example.org)
Renew version of Note 7, Note 7NE(non explosive).
Believe me, Samsung won't scrap all those Chip,motherboard without getting back some off the cost.
Anonymous, 26 Oct 2016i recommend not returning it and simply getting a refund... instead keep using or not using th... moreHaha, i dont think you have a case there, Samsung issued the warning and asked you to return the device but instead you kept it, thats not their fault its yours, you wont be getting any compensation for that better return the device now.
Kenaldinho44, 26 Oct 2016The Note 7 is the closest phone to perfection, no wonder some people don't wanna take it backa phone with battery issues is far from perfection. let a lone a battery that explodes. over 100 000 phones have been manufactured in the past 25 years. Samsung releases one that explodes.
subar, 26 Oct 2016It's funy that there a lot of Note 7 still in the wild, but there are zero reports of Note 7 ... morei know it's so strange... and mostly they exploded in U.S,in my country none so far not even one.why??
Live1, 26 Oct 2016If I could of got one guess what, I would of probbly kept it aswell if it had no issues. I don... moreWell... it's your choice. People don't have to update their phones and avoid the battery cap, but it's their choice to put their health on the line. Hopefully they won't regret that later on.
Phone_Guy, 26 Oct 2016Don't even know why people would keep the Note when Samsung is already saying you will be gett... moreNo one is working on a 'Note 8', they are not even working properly on S8 as the issue of Note7 is yet to be caught. Until the main issue is resolved, even the S8's release is in doubt.