nealsoad, 18 Nov 2016Vanish? Apple could survive without profit for decades on their current cash reserves. You're ... moreThis comment shows how little you know about operating budget of large companies.
leaf, 18 Nov 2016Samsung has a design flaw, they recall and pay all the expenses and offers free stuff for the ... moreSamsungs design flaw...handset blows up & can cause damage right off the bat...right to discontinue.
Apples design flaw...screen losing touch after a period of time...Apple make "claims" as to why this is & offer 50% off the repair (reckon if you kicked off about it enough then it would be free) if out of warranty.
There is a big difference in the issues here.
Carlos Miguel, 18 Nov 2016Another Apple ridiculous attitude. First they denied the problem to the heavens over and over ... moreAs this was due to a hardware misplacement (Attenagate) then yes, your iPhone 4 will still lose reception if 'you hold it wrong'. If I remember right the cases were varied in price with the most expensive being around £30?
Samsung has a design flaw, they recall and pay all the expenses and offers free stuff for the inconvenience.
Apple has a design flaw, they offer to repair their own mistake for "only" 150.
Shaun(-_-), 18 Nov 2016Apple is such a unfair company! The phones are flawed and they refused to accept that they are... moreits the same for most companies...for example the xperia z1 has a shatterproof screen..for the regular user it means a good gorillaglass level protection..however when my screen broke and i went for a replacement..they wouldnt repair it, also they said that the shatterproof means that incase of cracking the glass wont shtter and injure you..thats attained by a thin film of plastic, that you could have probably bought from amazon..they decided to give me a replacement with a z3 but in the end wanted to pay me about the same cost as a brand new z3 if i bought one online...long story short 1000bucks down the drain...
naturally with an empty wallet i went for zenfone 2..it also has a lot of complaints online about ghost touches, which is caused by a thankfully flexible screen which unfortunately bends internal components...so..second phone sitting idly at home...
now i got the s7 edge..got a scare with the note blowing fiasco..now bit relieved..might go for the note 8..if it comes out..
ProJames, 18 Nov 2016Samsung logic: There is a problem with our phones, so we will recall it worldwide and offer yo... moresamsung only prioritize US,canada,australia,korea but neglects other market. i became samsung hater after note 7, they dont want to refund my note 7 and i still have it in a box
Don't worry, the profit of sellingthe $300 Apple Photo books will be more than enough to subsidize the half repair cost.
Apple is such a unfair company! The phones are flawed and they refused to accept that they are at fault and repair or replace it in full. Now contract owner of to pay because they tied to a contract. Apple is a thief and a fraud! Samsung had issues with their Note7 phone(which I think "A" boy here have something to do with it) and do the right thing by doing a recall. You can get a refund or replace with a different phone from Samsung but no from Apple. You of to pay this money hog for their fault. I will never buy another Apple product ever again
Another Apple ridiculous attitude. First they denied the problem to the heavens over and over again. Finally they have the decency of recognizing the problem but ask $150 to repair it hahahaha
Reminds me when Steve denied the iphone4 had a problems with 3G reception and we were holding it wrong. Months after, he finally recognized the problem and offered buyers a cheap plastic case LOL
PS: i still have my iphone4 here, still works and still has the same problem of reception, losing connection totally if i hold it the "wrong way".
Richardsmith, 18 Nov 2016My 6 plus is already replaced by apple for 3 times. I was thinking why this is happening again... moreIf that happened to me, I'd never buy a device from a manufacturer which makes such low-quality phones again. Time to switch to a more durable phone.
Anonymous, 18 Nov 2016atleast they wee honest not like Apple never admiting. Anyway this company will vanish in the ... moreVanish? Apple could survive without profit for decades on their current cash reserves. You're in dream land.
Uh, making people PAY for a design-flaw?! Couldn't get any greedier and this. At least make it free or like 15 dollars.. Not 149.
Richardsmith, 18 Nov 2016According to you, which brand you think, provides a great after sales service?after sales are different (just to consider wether the answer from him/her is) it depends on countries and even specific places, as an example, in my country (Peru) i don't know of any brand that has (really) good after sales, we're more used to rely on carriers customer services and even that is a gamble ^_^