Anonymous, 06 Dec 2016You were holding it wrong.Lol. I was just waiting for someone to say it!
Estimu, 06 Dec 2016please enter the webpage mentioned in the post and type the IMEI (or whatever they ask for) an... moreI checked the replacement program series before i went to the Apple Store, mine was not in the list but still have issues. Funniest thing is, person at the Genius bar added a comment to my case saying he is not able to replicate the issue at the store but the metrics report mentioned 2 crashes. Not all issues happen at the store ;-)
Let me see wat they say in today's call which they have scheduled.
Arun, 06 Dec 2016Issue is not just the phones made between September and October 2015. i bought my iPhone 6S in... moreplease enter the webpage mentioned in the post and type the IMEI (or whatever they ask for) and see if it tells u it sohuld be fine (and reply plz cuz i wanna know XD), i've always heard how good apple after sale service is (at least in a couple of countries) so they should find a better solution in the lights of this detected issue
hope i hear from u sooner rather than later ;)
It was the same issue with the Iphone 6 as well but they never accepted.
Issue is not just the phones made between September and October 2015. i bought my iPhone 6S in Feb and still have the issue. I went to the Apple store and they ran the metrics and found that the phone got switched off multiple times. Person in the Genius bar doesnt want to change the battery even though I am still under warranty till Feb 2017. Instead he reapplied the OS thru the PC saying it everything should be fine and had setup a follow up call.
After coming home and started using the phone, phone switched off twice when I had 38% and 20% charge on it.
I have a feeling that it is widespread issue but the keep on hiding the details.
stillking, 06 Dec 2016Hahaha a now they blame the air instead of accepting design flaws. lol.... crapple is so damn funny
stillking, 06 Dec 2016Hahaha a now they blame the air instead of accepting design flaws. So I guess you know why this has happened do you?
Controlled ambient air could of dried the batteries out & make this happen. It is not rocket science. At least Apple know the reason behind the fault!
Typical Apple excuse, everything PR driven.
I thought Parts of the phone are kept and assembled in a controlled environment (sort of clean room).
So how some batteries are exposed and some are not? and Li-po batteries when exposed to air, why should have a problem?
Hahaha a now they blame the air instead of accepting design flaws.
You guys must think its totally easy to create the facilities that manufacture these devices and to not even allow a single to be exposed to imperfectioning particles.....
This applies to every phone factory, not just Apple's. If it happened, then hopefully someone can prevent further incidents, for the users safety.
SJM32, 06 Dec 2016It says the phones were subject to the controlled ambient air longer than normal meaning the a... moreyup.. still i wonder what would happen if some Iphone 6 from other dates than mentioned start having the same problem? i'd love to see how they manage that :)
JackJones999, 06 Dec 2016Perhaps I'm missing something but surely it was uncontrolled ambient air unless it was on purpose? It says the phones were subject to the controlled ambient air longer than normal meaning the ambient air is controlled for a reason & the affected iPhone 6s's were in that air longer than they should have been.
JackJones999, 06 Dec 2016Perhaps I'm missing something but surely it was uncontrolled ambient air unless it was on purpose? Agreed.... Is this not going to be a big issue?! Unless paid 'crapple' tries to hide this as a normal one
Perhaps I'm missing something but surely it was uncontrolled ambient air unless it was on purpose?