My Samsung j7 prime Model number SM-G610F/DS in white and gold colour is not updating to android nougat 7.0. I have bought my mobile phone from UAE and now I am using it in Pakistan. My friend is using the same mobile phone but it is updated to android nougat 7.0.
Other all 6.0.1 versions updated to nougat in Pakistan.
What is the problem of my phone. When I click to update so it's showing it is latest update is installed.
Can any one tell me about it?
forget it guys. samsung dont care. about small things. if they dom pls give us an update. its already march
wilfredo, 30 Dec 2017Maybe Samsung may not update the samsung j7 prime g610 to nougat due to the released of there ... moremakes sense LIKE
Iwas buy Samsung j7prime in Saudi Arabia and I used in India than the problem ihave no any nougat update buy device in 8.9.2017 from Saudi Arabia
Suyu, 18 Feb 2018When will the update come in Philippines ?It's already March. And we still don't have the update
There is still no nougat update available for J7 SM-G610F/DS. Auto update is always 'on' on my phone, and when I try manual update it says 'using the latest software update 6.0.1.'...smh
When will the nougat update be available to SM-G6100? Not sure if I will get the same date of the updates in the phones here in Philippines since I bought it in KSA.
It's been 6 months now and we still don't have Android 7.0 update to SM-G610Y/DS models here in the Philippines.
All they have to say was
"Regarding your concern, there is no available update as of the moment. Samsung will announce it if there will be a possible software update for J7 Prime users.
Samsung may need to perform multiple tests to ensure compatibility of the new software with the hardware. Also, please be informed that Google transmits software update globally. However, filtered by the specific Samsung subsidiary for each country or region to ensure safety precautions and compatibility with the locally released devices. As for the exact date or range date of the release, we regret to inform you that we will be unable to provide any information.
We are also looking forward to your unit having higher upgrades in the near future. But for now, kindly keep the automatic update on your phone activated for you to be notified once an update is already available to be installed.
As an added measure, please refer to these steps:
1. Tap "Apps" from the home screen
2. Find and tap on "Settings"
3. Tap on "About device" or "About phone"
4. Tap on "Software information"
5. "Automatically download updates"
You may also use Smart Switch for checking and updating the device software. Kindly refer to the steps below:
• Download and install the executable file to a laptop or computer via the link provided below:
http://www.samsung.com/ph/support/smartswitch/
• Launch Smart Switch and connect the phone using the data cable
• Once connected, if there is an available update, it will be shown in the middle of the application screen
• Click update and it will then start to download update
• Once connected, if there is an available update, it will be shown in the middle of the application screen
• Click update and it will then start to download update
We hope that we are able to assist you with your concern today. "
Still didnt recieved nougat update on j7 prime 610f.can any one help??
When will the update come in Philippines ?
EmanXD, 08 Feb 2018is j7 prime SM-G610Y will have a nougat update? if yes then when it will be? em so fckng tired... moreMe too i ask samsung here in sm sta mesa there is nothing
Still no update on j7prime nougat vesrion?? 10y?
EmanXD, 08 Feb 2018is j7 prime SM-G610Y will have a nougat update? if yes then when it will be? em so fckng tired... moreI feel u
wilfredo, 30 Dec 2017Maybe Samsung may not update the samsung j7 prime g610 to nougat due to the released of there ... morebut my friend already update his j5 2016 to nougat by now.. isnt unfair?
why j5 2016 updated first to nougat than j7 prime ? isn't unfair ? when j7 prime will update?
is j7 prime SM-G610Y will have a nougat update? if yes then when it will be? em so fckng tired of waiting, not only me but also lot of people here in philippines. grrrr
Zafar Islam, 15 Jan 2018Nougat update for Samsung J7 Prime SM-G610F released in Pakistan,,,,just update my phone to no... moreNouget update for j7 prime sm-610f/Ds in pakistan
wilfredo, 30 Dec 2017Maybe Samsung may not update the samsung j7 prime g610 to nougat due to the released of there ... moreNougat update for Samsung J7 Prime SM-G610F released in Pakistan,,,,just update my phone to nougat.....
Anonymous, 28 Dec 2017No update yet for g610y j7prime??Maybe Samsung may not update the samsung j7 prime g610 to nougat due to the released of there new launch phone...example: j7 pro... almost same hardware specs!!! If j7 prime update to nougat with the price of 11-12k...j7 pro may not survive the price market with the price of 14-16k...same specs...
No update yet for g610y j7prime??
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