Here's what's going on with Verizon customers who live outside its coverage area Comments
- Anonym
- 60J
AnonD-696124, 25 Sep 2017we in portugal we got a Data plan 5GB, then apps free like (youtube, spotify, pokemon go, face... moreForgot to mention wages in Portugal aren't the same as in the US. Guess why they can charge so much there but can't in Portugal...
- AnonD-696124
- ix9
we in portugal we got a Data plan 5GB, then apps free like (youtube, spotify, pokemon go, facebook, messenger, ...) and it goes for 10.99e monthly. At least my plan is like that.
When i see a 2GB plan for an absurd 25$ one must wonder if portugal is more advanced than the United states
- BigMillions
- CDE
Why would I be on one network to roam on another network? Why not get hooked up to the network that is available in that region? Most networks will charge you twice for roaming to prevent the user from taking advantage of network. I think they are right to do that. Either look for a different service provider or pay for the expensive data plans.
- NichtsGemacht
- K3e
There are people that definitely abuses their data plans and if that is the case they should show the numbers to give the general public an idea of what could be considered excessive so that they can have a chance to lower their usage in a certain period of time and if that fails well then the deactivation of their lines should be the last option but it should only be used as a last resort.
- ProJames
- r7b
They couldn't just team up with another carrier to extend their coverage? Bell and Telus does that, so does Rogers and Vidéotron. This is disgusting. I hope someone lawsuits them and win because this is no way to treat people, not customers, just people.
- Bulmalicious
- P@Y
hitardo, 23 Sep 20171. Why do customers roam to other service providers? Because Verizon must have a bad coverage.... moreBusiness is Business Bruh!
As customer we have the right to complain, but on there side, then have the long terms and condition which I assure no one will like to read those long pages even in a bullet form.
they can cancelled service even under contract.
You know Business is Business! Bruh! my gyed!
- Anonymous
- H5W
Just business. Nothing in favor of consumers. It's better without a contract.
- Bulmalicious
- P@Y
Vegetaholic, 23 Sep 2017Verizon will not be a number one for too long for sureHi Vegetaholic
- hitardo
- 3xT
1. Why do customers roam to other service providers? Because Verizon must have a bad coverage. 2. Is possible for a company to end a contract made with a customer, without the consent of such customers? Or should the contract reach its end date, and then not continue providing such service?! USA is a big country, but this is not an excuse for carriers to not provide a good service. Nobody is asking for Gigabit wireless service. Simply, give a 3G strong and stable signal for remote areas (because it spreads longer and is less prompt to interference), and give 4G in cities and towns. Is this too much to ask?! Especially because wireless services in the USA are costly. USA is not the biggest country in the World, so no excuses about that.
- Kangal
- uCX
AnonD-424566, 23 Sep 2017So you have just signed up on a 18 or 24 month contract and told your being disconnected? What... moreNo, this affects their old customers.
I suspect those from 2010-2012 on old "grandfathered" plans, where they pay a decent amount and get actual unlimited data.
Such people could use a lot of data, putting a toll on Verizon's service.
And yet, if they continue using the data in a roaming-zone, then Verizon will have to pay some money to another signal provider (Sprint, T-Mobile, AT&T).
The evil part is Verizon is in a business where they KNOW this sort of thing will happen, which is why they price their plans high, to provide the financial cushion. Now Verizon is saying "Nope. We want you guys who did nothing wrong, to charge you more, and waste less money".
The bigger problem is that Verizon can do this and get away with it, because the US Government is unwilling to do something... since the donations VZ makes have a certain weight with politicians. And on top of that, there is very little competition in the market, so the bad press/publicity is unable to make an effect on the public, well, because the options are limited. Most other western nations do not have this problem.
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