One also can not save new contacts to device. https://forum.xda-developers.com/pixel-2-xl/help/able-to-save-contacts-contacts-to-device-t3696755/post74450263#post74450263
Pixel 2 and 2 XL are big hot messes.
Google better get their act right with the Pixel 3 and 3 XL.
This is what happens when you put other companies to manufacture your phones and you actually make them good... Google needs to get independent on the hardware side
No point in bringing it to the service center, the guys will just do a blow job and it'll be fixed just that.
Btw, this "feature" affects both the 2 and the 2XL.