i think this is a hardware issue as my wife was facing this issue after restarting the phone several times it not get fine
finally had to tap it around camera lens a few times to get this issue sorted.
i am using s8 plus but the issue is there on my wife s8 very disappointed with quality.
Quick fix as my partner has had the issue...shake the phone, and it automatically refocuses. He's had to do it once, and its fixed it.
Anonymous, 29 Nov 2017S9 new feature: double tap to focus double tap on top screen for first camera , and double tap below screen for second camera
Sanjay, 29 Nov 2017Same with me in my Note 8 i should contact to Samsung Now .thanks you samsung for using your own sensor in some phone and the good sony one in the others..
I had similar issues with S7 that used samsung sensor..
The next samsung s9 might recharge in 12 minutes or note 9 with 45% extra battery length. Samsung always finds a way to impress with a different device every time. Almost always worth buying the next one and the next one and so on. Using a graphene mineral in the battery.
Happened with my S8 as well. Definitely a hardware issue as Samsung Repair Centre replaced the camera module and I have had no issues since and my S8 is back to taking excellent photos. Anyone experiencing this take the device to your nearest Samsung Centre and have it repaired (under warranty of course). Will only take couple hours if the module is in stock, got mine back next day as they were out of modules.
Sorry but this phone has to many problems mine is going back 13 days of shit first red screen then ghost buttons now this bye bye s8 I'll stick with my iphone se and I'm waiting for the new iPhone!﻿
Have had this issue for a while. Brought the phone into the Samsung repair centre a few days ago and they said they were waiting on more camera modules to arrive and have reserved one for me, but its a known issue to them and will only take 2-3 hours to fix. Apparently they replace the battery at the same time.
I had same issue with my Samsung A9 Pro, when visited service center. They replaced the camera.
My Sony Xperia x, X compact and XZ1 DON'T have any issues 😂
Occasionally there is a bug in the physical camera, so just flick it off and itl work. Seems like a lose af coil/lens mechanism is getting jammed
It is very old issue since launch of the phone. It is not a bug it is hardware related issue. Since fingerprint scanner is next to camera, pressing it to hard some times effects focus mechanism, to fix it just gently tap your phone at back panel to unstuck your focus mechanism.(lenses)
In the past there was a habit of knocking the Volvo cars all around the world. We wouldn't get surprised to see new habit of flicking (or even knocking) Samsung phones in the coming future. Just imagine you had a first date with your girlfriend in a restaurant:
G-Honey would you take my photo?
B-OK. Here we go again (the damn thing refuses the AF and the photo looks like a blurry sh.t; you hit the phone on the table). In the mean time all the people nearby looking at you after you hit a 900$ phone on the table.
G-Honey are you OK!? What are you doing? Everybody is looking at us.
G-Ahhh! Forget it.
Whole A7 and A5 (2017) series has same blur problem for front camera. Samsung has lost control over quality. The funny thing is that all costlier phones are suffering while samsung phones below 20k INR all are doing well. Being a regular user of Samsung, this time got disappointed. I think time has come to say goodbye to Samsung.
Stevve, 29 Nov 2017Just knock on the back of the phone and it will focus normally again... I don't see why these ... moreIf knocking off a $900 flagship phone on its back because of its own problem is OK with you, go ahead. We average consumers were just expecting some high quality control there on Samsung's part. We can commend it if it is a cheap one, but it certainly isn't.