Shui8, 21 Jun 2018Wow, the statement made lookkksss very anti-sony.you mean this one?
"this is not the kind of experience users expect from flagship smartphones that cost a premium".
well.. that statement is entirely true. even cheap brand from china never have such problem.
XZ1 user, 21 Jun 2018Guys, we're not allowed to complain about Sony's faults.. If you do, you'll be branded a 'Sams... moreYou clearly don't understand.
A complaint is a complaint, and this is not a Sony-focused site for those things.
Minor criticisms, but people take that thing to a whole new but irrelevant level.
As a Sony fanboy myself, I know which are the Sony haters and the ones who are truthful to what he/she's saying. Well it's easy anyway, because a truthful complainer would instead wish to have the problem to get fixed, while a hater will do nothing but complain, as if doing it every single time would solve the problem.
Sony has their own forums app. You can talk more relevantly and scientifically there about Sony-related things.
Anonymous, 21 Jun 2018nope. they regularly visit many websites. this is the reason why they fixed camera distortion ... moreNo, they fixed that because they have a Sony forum where people who bought one of their products can register and give feedback. That's the place to comment if you want to get your comment read by actual Sony employees.
This is the link: https://talk.sonymobile.com/t5/Phones-Tablets/ct-p/Phones
Here is just for chit-chat between us, the GSMA readers.
Maybe, I said MAYBE, they also read XDA forum, but I doubt it.
Alien , 21 Jun 2018I'm from Europe and the service centers quality is very good here. Blame the people from your ... moreoops. no one using xperia in europe except you. and people from many other countries keep blaming sony and switching to sam/appl for better services.
sony will keep losing customers and finally d!e quickly.
Alien , 21 Jun 2018I'm from Europe and the service centers quality is very good here. Blame the people from your ... moreif all of the services centers from all brands are bad, it means it is the country's problem.
if only sony service center bad, it means sony is stup1d. not county's fault.
Alien , 21 Jun 2018By the way, you guys are so NAIVE to think that someone form Sony or Samsung or Apple visits t... morenope. they regularly visit many websites. this is the reason why they fixed camera distortion issues in xzp and xzs. because people bullied them
By the way, you guys are so NAIVE to think that someone form Sony or Samsung or Apple visits this website for feedback on their phones?? Hahaha!
You guys are delusional if you think so..
sony wouldn't even fix my z5 that was out of warranty, claiming theybdont fix outbof warrabty device, evenwhen I let them knowbI am willing to pay. They kept giving me a run around and even told me to upgrade. Lmao
Anonymous, 21 Jun 2018Yeah, their customer service was already non-existent here - this only adds to why Sony is not... moreI'm from Europe and the service centers quality is very good here. Blame the people from your country, not Sony. If those were Europeans or Japanese people working there, I'm 100% sure there would be zero complaints.
Again, blame the people and their mentality, not the brand which is based in a different country.
Anonymous, 21 Jun 2018they also did the same attitude when people found distortion issue in xzp and xzs. they tried ... moreLet's hope they can bully Sony once more so that they will take on the display issue seriously xD
Anonymous, 21 Jun 2018very bad attitude to customers. instead of saying "deal with it", they should have said "plea... moreTrue, I believe it can be fixed by a software update. Still, I'm glad the past Sony smartphones I bought didn't gave me any of these small or big problems yet...
Will you be emulating Sammy during the Note 7 "hot" fiasco? They waited for volume of complaints and evidences before accepting their fault and offered "exchange" schemes thus FE were born. -,-
I was looking on your recent compact models but with this, I'll stay with my Mate -,-
cst, 21 Jun 2018thanks gsmarena, I was this close to buy an xz2Ooh LAAAWWD... I guess you too had no idea there an issue like this exists. You never heard about the issue but accept this garbage?
Yeah, their customer service was already non-existent here - this only adds to why Sony is not worth the money. You simply don't get any customer service, and you really will need it with a Sony too.
I'm sure someone with their Sony-glasses on comes and says: "This is fake news, Sony doesn't have any issues." :-D And when the issues are being made public, they still won't admit that the service they'll need will be treating customers very badly.