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Google Duplex Assistant could replace call centers, report says Comments

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?
  • Anonymous
  • uJD
  • 06 Jul 2018

Walter C. Dornez, 06 Jul 2018I think this is a bad idea. AI should be here to assist, not take over. Use the AI to help the... morePeople's lose and gain jobs depending on the advancement of technology.

No use resisting it, we have to consistently upgrade ourselves and find new venue.

Just like the telephone switchboard operators get replaced by pbx systems. This new way of communication could finally remove this following irritating announcement "All our operators are currently busy, we value your call, please hold"

  • Reply
    • Kiyasuriin
    • nYT
    • 06 Jul 2018

    Walter C. Dornez, 06 Jul 2018I think this is a bad idea. AI should be here to assist, not take over. Use the AI to help the... moreI agree here. Duplex can be used as info center for the consultants.

    • Reply
      ?
      • Anonymous
      • KSE
      • 06 Jul 2018

      [deleted post]Sorry I have to agree with him also.

      No i am not racist. I just can’t understand clearly that most of them say.

      • Reply
        • Walter C. Dornez
        • 47n
        • 06 Jul 2018

        I think this is a bad idea. AI should be here to assist, not take over. Use the AI to help the employees get better at their job, not take it away from them.

        • Reply
          D
          • AnonD-558092
          • Yd6
          • 06 Jul 2018

          "Half of Indian workers to get fired over software call-center, consumers happy to never have to withstand poor audio quality while asking help on tech support"
          Sorry I had to make that joke. Please forgive me

          • Reply
            M
            • Mr. Q
            • UD{
            • 06 Jul 2018

            Goodbye Qualfon!

            • Reply
              • Geric.770
              • uSQ
              • 06 Jul 2018

              2020
              "AI everything"

              • Reply
                ?
                • Anonymous
                • U2T
                • 06 Jul 2018

                The rise of the machines no jobs for people

                • Reply
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