aaronecho, 24 Feb 2021My replaced Charge 3 becomes dim as well. I have rebooted several times still can not read the... moreJust to make sure, have you tried changing the setting on your Fitbit, not the app on the phone? You can change the brightness to dim, auto or normal
aaronecho, 24 Feb 2021My replaced Charge 3 becomes dim as well. I have rebooted several times still can not read the... moreSame story as all other Charge 3 wearers - can't see the screen & unable to receive important medical notifications which was the whole purpose of the purchase. Tried the recommended suggestions to no avail. Watch is only 12mths old. Please help.
My replaced Charge 3 becomes dim as well. I have rebooted several times still can not read the screen under sun shine. I guess this is my first and will be the last fitbit device.
My fitbit charge 3 is still working with the iphone tracking data, but the screen is black. Tried rebooting the 15 seconds with the charge cable plugged into the computer. Nothing tried about a dozen times. I will never waste my money on fitbit again, the second replacement never lasted a year!
DaveD, 07 Dec 2020I'm having the same issue. "Normal" brightness is what Dim used to be... and &... moreThey replaced mine about 12 months ago - it is starting to dim too, I can't read it outside now...same symptoms as the last one.. The old one completely unreadable now, including inside except via the app as a step counter. That's it - an expensive odometer. I'm not even going to bother trying to replace. I just did a Google search to see if same issue with the Charge 4 and immediately I could see there were problems. So it's such a pity.
I am throwing my fitbit in the bin as I cant see the screen for the past 4 months - still works if I use the app but what the point in a watch if you cant see the screen - I have had a fit since the first model. Time to move on to a reliable brand like Apple....
bacabuck, 03 Nov 2020Even when selecting "Normal" it is too dim. Ever since the last update, it has been... moreI'm having the same issue. "Normal" brightness is what Dim used to be... and "Dim" is almost completely black. (I have to go into the bathroom with no windows to see the screen) I have contacted Fitbit and after a number of trouble shooting attempts and reboots, they are going to review my account and see if I'm eligible for warranty. (Bought it 11 months ago, so crossing fingers)
bacabuck, 03 Nov 2020Even when selecting "Normal" it is too dim. Ever since the last update, it has been... moreOn face of Fitbit, scroll left until you see settings. Tap settings and tell it says brightness tap until it says normal or bright (bright will use more battery).
Now pinch sides of watch to go back to time display.
Anonymous, 06 Sep 2020Thanks for input. I've been reluctant to do the update, after reading these I don't ... moreI must updated for the first time. I've had my charge 3 since June 2019 and hesitated to update because of all the problems each time. However, mine updated just fine. The screen is brought like before. And it syncs better than ever. I used to have to open the app to sync. Now it does it on its own.
Finally read a tiny comment on here about Sleep Mode. For some reason it was in 'Sleep' - along with many others, I guess. I pressed button and held while I hit Sleep. It woke up and was bright! And comes back on with wrist flick. How stupid that this happened after an update. Should have had a notice to all customers.
My Charge 3 is no longer vibrating with notifications and the display is dim, I can barely read it. I fixed the screen wake issue I had. Turns out I have had it off LOL
MikeM, 02 Nov 2020This is only temporary. Just go to settings/brightness and select brightness you want Dim/Nor... moreHave to go into closet with no light and close door to see display. Can not see even under a 60 watt indoor celling light and that is with display set to normal.
MikeM, 02 Nov 2020This is only temporary. Just go to settings/brightness and select brightness you want Dim/Nor... moreEven when selecting "Normal" it is too dim. Ever since the last update, it has been worthless. I'm still wearing it, but need to look at my phone to see the time. I use the app on my phone to see any of my stats. Hopefully they will provide an new update that resolves the issue or I'll move on to another fitness tracker brand.
Anonymous, 29 Oct 2020Same as everyone else. After the update the screen has dimmed so much that I cannot see to ma... moreThis is only temporary. Just go to settings/brightness and select brightness you want Dim/Normal/Auto. It defaults to dim.
Anonymous, 05 Sep 2020Had Charge 3 for nearly two years, worked fine until August 2020 update. Since then, screen di... moreSame as everyone else. After the update the screen has dimmed so much that I cannot see to make any changes on the device. It is useless now and I will be looking to buy a fitness tracker from another company. No more Fitbits.