I have also replaced my Fitbit 3 times... Doesn't last over 13 months... Shame on the product.
Fitbit customer service, and products, are shit. Had a Charge 3 since Feb 2019 and in July in stopped keeping charge and would die within a date. I was only given an offensive 25% for another BS of a product that will last me for a year and a half. I sincerely wish Fitbit to go out of business with such attitude towards their customers!
Bought mine on Black Friday. It won’t read my heart rate or keep a charge. Last only a day. Won’t sync with my phone. Called Fitbit. Giving me the run around. It is under warranty. Won’t buy another one.
Bertie, 26 Jul 2020I have had 3 fitbits, i had trouble with all of them. The last was a chatge 3 that lasted abou... moreMine only last 6 months, this is my last one, number 4, I got the body free from Fitbit when I complained about the previous one.
Anonymous, 25 Jul 2020Written by Fitbit?? My Fitbit screen black. Tried all the tips. Just one year old. RubbishThank you to everyone I was totally up for a Fitbit and was looking forward to having one of my very own. I was going to purchase the 2 for my nephew, wasnt to keen on the 4 so I thought I'd get the 3 and give my partner the 4. Looks like after reading these reviews I will definitely not be purchasing mine. I honestly thought it would be really good to purchase but after recieving your feedback I am definitely heading for another watch if the Fitbit. Thankyou to you all on your being so honest on your reviews.
Fitbit is the best. I have been using my Fitbit for the past 4 years it's been a sensational experience.I will continue to use my Fitbit with appreciation and success. Thank You. Sonny k.
I purchased a Fitbit Charge 3 on June 27 2019...,by Jan it was giving grief...wouldn’t sync, screen Kept on going blank.Wasn’t tracking exercise properly...so seeing that it was only like 7 months old and under warranty, they Sent me a replacement.I smelled a rat when it arrived in a plastic sleeve and with only the face...but it works and for that I am so grateful...Sad thing is this weekend I see there’s an update available that will allow charge 4 bits to work on charge 3...naturally I want to check it out...so I research my Fitbit carefully.The firmware on my Fitbit is dated June 19 2020....a whole week before I purchased my brand new one and my Fitbit is on version 1.63.5 and doesn’t offer an upgrade at all which leaves me to deduce that when my Fitbit which was still under warranty was giving trouble,it was not replaced with a brand spanking new one but one that had been repaired and passed off as new.If this is how Fitbit treat their loyal customers,they won’t be around long. !!!
I am so disgusted by the deception and so disappointed...I expected more from Fitbit
Love my ifit 3,, I tryed Apple wat h for 1year it was a misery to charge every night, an drum out of my house with out it! My fitbit takes 1hrvto charge and 7days to need to recharge.. it has all I need + my sleep partterns wich is a plus... their app keeps me active and competitive..
Bertie, 26 Jul 2020I have had 3 fitbits, i had trouble with all of them. The last was a chatge 3 that lasted abou... moreI've had 5, still have 5, no problems at all. Have 3 charge2, a charge3 and a versa lite. I bought the charge2s used on eBay and all still work fine. I got charge3 and versa because I live on the gulf and they are saltwater swim proof. All have been in my hot tub also without any issues.
Beth, 26 Jul 2020How about they just make them better do they last longer than 3-6 months before the seven dies?I got mine for Xmas and it's doing great. No complaints.
Bertie, 26 Jul 2020I have had 3 fitbits, i had trouble with all of them. The last was a chatge 3 that lasted abou... moreSucks. I got a Charge HR from a 90 day lost and found. Been working after 3.5 years. It even sat in a drawer for the past 1.5 years and I recently started using it again on a new phone.
Anonymous, 25 Jul 2020Wish I could get my new band,I’m sure order was cancelled as ups couldn’t get it deliveredI get All of mine from amazon. They have so many to choose from. For dirt cheap. Love the magnetic ones Have one now that I have Been wearing for over a year
I have Had 2 Fitbits. Both have lasted forever I just Upgraded from the first one but it was awesome and my current one is just as nice as apple for half the costs
Bertie, 26 Jul 2020I have had 3 fitbits, i had trouble with all of them. The last was a chatge 3 that lasted abou... moreI've had Fitbit hr, charge 2 and 3. All passed on to family or friends. No trouble what's so ever, guess you got bad luck.
I’m on my 3rd Charge 3. Yes, I had problems with my first two, but Fitbit has been wonderful and replaced them at no cost.
I have had 3 fitbits, i had trouble with all of them. The last was a chatge 3 that lasted about 16 months then completely died. I am very disappointed in the quality and dont plan to ever purchase another.
Fitbit is awesome! I had a blaze and it was used and it lasted more than a year, now I just bought an iconic and its sweet as ever .definitely worth it