My Samsung Galaxy M31 is also creating problem of hanging and restarting...
Customer support said that it is motherboard issue, required to replace it with cost of around 6 K to 8k
Dont by any samsung mobile now...
I have used 5-6 samsung mobiles back to back but now samsung has completely degraded its quality and recently my M31 is just restarting. They are asking 7500 rs to repair this while this is well known software bug from samsung, so they should replace/repair this issue free of cost.
quite disappointed from samsung.
I have Samsung M31 and had issue of hang and restart issue frequently
I having same problem in my m 31s after update of android 12 hang ,switch off and restart automatically I never buy samsung mobile
Samsung M31S is the worst phone ever, you get software problems, network problems, CPU problems, etc and that too in a short span of time, Never buy
My Galaxy M31s is also having hang and auto re-starting issues after software upgrade. I am asked to replace Motherboard that costs around 8000. I regret buying Samsung product.
Sathish, 13 May 2022My Galaxy M31s is also having hang issues after software upgrade. I am asked to replace Mother... moreI am also facing similar issue. You should reach out to Samsung customer care head or someone senior.
My Galaxy M31s is also having hang issues after software upgrade. I am asked to replace Motherboard that costs around 8000. I regret buying Samsung product.
manoj, 17 Feb 2022I updated software in M31s and started hanging issues and service center say to replace board ... moreYes its true. after updated my M31s my phone also starting hagging and heating problem but when i visit in service center they told to change board. Its totally fault of samsung but fhey are not accepting thefe fault.
I updated software in M31s and started hanging issues and service center say to replace board with 8000/-. it is really bad that Samsung is not taking responsibility of its faulty m series phones. I will never recommend anyone to buy Samsung phones.
Ariyan, 21 Jan 2021Am from Bangladesh I use Samsung m31 But still i Don't have got Android 11 updateSame
It's True, I Face same problem just after warranty expired.. Service Center told me to buy new motherboard without checking phone just say you want to purchase new motherboard and it cost @8000-9000 Rs.
Laxman, 30 Sep 2021Don't buy Samsung M30s. My phone is stopped working after the update and it just happened... moreYou are right ,I was also told that it is a motherboard problem so i have to charge Rs9000 . IT occurs just after warranty period . This is a scam of samsung company , Don't buy samsung M31s.
Don't buy Samsung M30s. My phone is stopped working after the update and it just happened after warranty period . Now the service center say there is issue with the motherboard with these models and which needs to be replaced @ INR 9000. They pushed the update just after warranty period and making customers to pay 9000 or buy a new phone. DON"T so this Samsung.
Masashi, 19 May 2021Never will i buy a samsung phone again since the update there is unbearable network issues m31... moreSame here. I am using sam A30 after updating android 11 network issue takes place
Guys, don't buy any Samsung mobile specially M series. Most of the M series mobiles are facing Hanging, auto restart and heating problems after Android latest update. Chinese phones are much better than Samsung. Very pathetic service and support by Samsung. I will never buy any Samsung mobile now.
Param, 03 Feb 2021I am facing the same issue. How did you resolve itEven sams issue , I tried all steps but luck...
Samsung service center told me it's due to board issue which need so replaced around 7KINR....which is not worth ...looks like we need to wait for new patch
My M31 mobile yet not received new updates how can I get it and my friends they have M31 and they all received updates please help me