Shanks95, 15 Oct 2013You should get it repaired from the service centre.. I too faced the same problem and now it's... moreI'd say let's just wait for 4.3 to see if it fixes it.. It is gonna be updated sooner than later
Khan, 14 Oct 2013I am From Bangalore(India)! I have to same camera issue on my HTC ONE .. I took it to service ... moreYou should get it repaired from the service centre.. I too faced the same problem and now it's fixed.. No damage to the phone whatsoever. Even if the phone gets damaged while repairing,they will change the phone body for you without any charges.
AnonD-123459, 15 Oct 2013Pls update us folks with what happened to your replaced handsetHTC has said no replacement, only repair for the first time..later on they will contemplate replacement. Further, i have read stories about refurbished handsets replaced...I have finally given it for repair and ready for the worst..whats the use of having such camera which is good for nothing!
AnonD-165371, 14 Oct 2013There are thousands of people facing the purple tint issue with their phone.. Do you think all... moreWhats a batch manufacturing defect? Its a complete batch manufactured with defected hardware..that's the precise reason why even car companies recall and repair them...why can HTC not do so?
jack, 15 Oct 2013I have the same problem on my phone, the purple tint in low light shots. Also i have running l... moreShe hasn't heard about HTc one itself then!! When i went there at Basvangudi she also told me that she has not heard of it and if its a problem...engg. would fix it. though their tech team accepted its a known issue and they would replace a part in camera...most likely the sensor!
Khan, 14 Oct 2013I am From Bangalore(India)! I have to same camera issue on my HTC ONE .. I took it to service ... moreI have the same problem on my phone, the purple tint in low light shots. Also i have running lines in certain conditions. I am contemplating whether to take it to the service center in Bangalore. Was surprised when the lady at the service center told me that they hadnt heard of the problem before.
Not yet in India, purple tint issue is irritating and the customer service guys say it will be resolved with 4.3 update but i doubt it. Even after 4.3 if its not resolved then im going for the replacement.
I'm more eager for Sense 5.5 than 4.3 update for my HTC One. Sense 5.5 comes with more enhancements than 4.3 ;-)
I am From Bangalore(India)! I have to same camera issue on my HTC ONE .. I took it to service center , they asked me to leave the Phone at the service center for a week to get the camera replaced! I did not agree to it as i do not trust the technicians here & i doubt they have enough resource to open a moulded phone & Put it back as it was..for that the service center team asked me to wait for 4.3 UPDATE.. Today the HTC ONE MAX was launched with 4.3 Jelly Bean & Sense 5.5 !! So i feel HTC ONE will get the 4.3 update very shortly..
Rambunctious, 13 Oct 2013Yes they have agreed to change part of Camera. Now i am worried if this phone is opened in Ind... moreThere are thousands of people facing the purple tint issue with their phone.. Do you think all of them would have hardware fault? If such is the case then HTC should do a recall of those phones. Btw, I'm facing the same ever since updating it to 4.2.2
AnonD-194003, 12 Oct 2013So what did they say ? R they replacing it ?Yes they have agreed to change part of Camera. Now i am worried if this phone is opened in India, what will be its fate? Its a zero gap phone with 1/10 tearibility. Have asked HTC if they can confirm the 4.3 Update or replace my handset, but no repair for me. Getting jittery with thought of surgery for a 3 month old handset!
AnonD-194552, 09 Oct 2013This purple tint problem wouldn't be solved until and unless u won't submit your phone for cam... moreYep, I too gave it to HTC service centre in blr Indian for camera part replacement as I found it illogical how will a software uptade fix the problem for which they are replacing hardware? What's the guarantee that tomorrow we will not have the same issue with any custom ROM? Better get it serviced now else ready to pay hefty sum later on:-)
Anonymous, 11 Oct 2013downloading from mumbaiCongrats yours Indian version or international
Anonymous, 11 Oct 2013downloading from mumbaiBull Crap.. It isn't available yet in India
hey guys, i have htc one with a 1.36.599.1 software number and i am still running on 4.1.2 android with no updates available!! the only update i got was a cam update that changed the logo of the camera to an orange one and added HDR! i need some help please!
HTC one ..when the 4.3update is comming for India ...pls tell me Iam waiting eagerly for that ...